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Customer Relations Manager Jobs in Colorado (NOW HIRING)

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Owner Relations Manager

Winter Park, CO · On-site

The Owner Relations Manager is responsible for overseeing a portfolio of 75-120 clients, with an ... customer service to our property owners. You will work alongside a team to ensure all properties ...

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Owner Relations Manager

Keystone, CO · On-site

The Owner Relations Manager is a friendly, organized, and hard-working individual with versatile customer service skills, responsible for maintaining and growing relationships with homeowners of ...

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Owner Relations Manager

Keystone, CO

The Owner Relations Manager is a friendly, organized, and hard-working individual with versatile customer service skills, responsible for maintaining and growing relationships with homeowners of ...

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Owner Relations Manager

Breckenridge, CO · On-site

... customer service to our property owners. You will work alongside a team to ensure all properties ... Manage all facets of new owner and new property on-boarding. * Responsible for maintaining short ...

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All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Colorado

Customer Relations Manager information

See Colorado salary details

$12

$28

$53

How much do customer relations manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer relations manager in Colorado is $28.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $32.84 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What is the role of a Customer Relations Manager?

A Customer Relations Manager is responsible for maintaining positive relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction. They often analyze customer feedback, develop strategies to improve service quality, and collaborate with sales and support teams to enhance the customer experience.

What are the most commonly searched types of Customer Relations jobs in Colorado?

The most popular types of Customer Relations jobs in Colorado are:

What cities in Colorado are hiring for Customer Relations Manager jobs?

Cities in Colorado with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Colorado as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $58,516 per year, or $28.1 per hour.

Automotive Customer Relations Manager

Groove Toyota

Englewood, CO • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description

Join Our Team!Do you enjoy helping people and creating exceptional customer experiences? Are you passionate about building relationships and ensuring every customer leaves satisfied?
We're looking for a professional and customer-focused Customer Relations Manager to join our growing dealership team. This role is responsible for enhancing customer experience, resolving concerns, following up with customers after the sale of a vehicle, and helping us build lasting relationships that drive customer loyalty.If you're a strong communicator who enjoys problem-solving and making a positive impact, we'd love to meet you!
The pay range for this position is based on experience and qualifications: $50,000 annually


What You'll Do:

  • Build positive relationships with customers throughout their dealership experience.
  • Follow up with customers after vehicle purchases and service visits to ensure satisfaction.
  • Address customer concerns professionally and work with dealership leadership to resolve issues quickly.
  • Monitor customer feedback and identify opportunities to improve the overall customer experience.
  • Work closely with the Sales, Service, and Management teams to ensure a seamless customer journey.
  • Respond to customer inquiries by phone, email, and text in a timely and professional manner.
  • Document customer interactions and maintain accurate records.
  • Assist with customer retention initiatives and dealership follow-up programs.
  • Help maintain high customer satisfaction scores and online reputation.
  • Perform other customer experience and administrative duties as assigned.

Requirements

  • Previous customer service experience required.
  • Automotive dealership experience preferred but not required.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Highly organized with strong attention to detail.
  • Comfortable using computers, email, and CRM systems.
  • Positive attitude and a professional appearance.
  • Ability to multitask in a fast-paced environment.

What We Offer

  • Competitive salary of $50,000 per year
  • Medical, dental, and  vision insurance
  • 401(k) with company match
  • Paid time off
  • Employee discounts
  • Ongoing training and  career development
  • Opportunities for advancement
  • Supportive, team-oriented work environment
If you're passionate about delivering outstanding customer service and want to help create an exceptional dealership experience, we'd love to hear from you. Apply today and become part of our team!

Apply