ZipRecruiter

Log In

1

Customer Relations Associate Jobs in Wichita, KS

PDS Defense

Customer Relations Specialist

Wichita, KS · On-site

Associate - W2 Shift: 1 PDS Defense, Inc. is seeking a Aviation/Aerospace Customer Relations Agent, in Wichita, KS. Ensures that the company provides the highest quality services during selected ...

Bass Pro Shops

Retail Manager - Firearms

Wichita, KS · On-site

... associates to promote positive customer relations and a productive team-oriented work environment. * Oversees firearms compliance coaching and assists with investigations when necessary. * Resolves ...

Bass Pro Shops

Team Lead - Fishing

Wichita, KS · On-site

... associates to promote positive customer relations and a productive team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high ...

Express

Sales Associate

Wichita, KS · On-site

$12.50 - $17/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your ...

Express

Sales Associate

Wichita, KS · On-site

$12.50 - $17/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your ...

Express & Bonobos

Sales Associate

Wichita, KS · On-site

$12.50 - $17/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your ...

next page

Showing results 1-20

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Wichita, KS

Customer Relations Associate information

See Wichita, KS salary details

$22.4K

$42.1K

$59.9K

How much do customer relations associate jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer relations associate in Wichita, KS is $42,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,800.00 and $44,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Wichita, KS? The most popular types of Customer Relations jobs in Wichita, KS are:
What cities near Wichita, KS are hiring for Customer Relations Associate jobs? Cities near Wichita, KS with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you

Customer Relations Specialist

PDS Defense

Wichita, KS • On-site

Other

Medical, Retirement

Re-posted 4 days ago

Job description

Call Center/Customer Service

Customer Relations Specialist Wichita, KS Posted: 7/14/2026

Job Description

Job ID#:

219007

Job Category:

Call Center/Customer Service

Position Type:

Associate - W2

Shift:

1

PDS Defense, Inc. is seeking a Aviation/Aerospace Customer Relations Agent, in Wichita, KS.

Job Description:

Ensures that the company provides the highest quality services during selected customer visits, exhibit trade shows, air shows, conferences, special events and product demonstrations, evaluations, and deliveries. Provides support to senior management. Manages budgets and the distribution of promotional items. Interfaces with customers, leads agenda coordination for exhibit participation, air shows, product demonstrations, product evaluation, and special event planning. Completes logistical requirements and supports overall marketing and program goals and objectives. Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, social event requirements, company and customer ethics regulations and guidelines. Acts as liaison between customers and company executive management.

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

Job Requirements

Minimum Security Clearance:

No Clearance

Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act

  • Los Angeles City Fair Chance Ordinance

  • Los Angeles County Fair Chance Ordinance for Employers

  • San Francisco Fair Chance Ordinance

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

Apply