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Customer Relations Associate Jobs in Sun Prairie, WI

Brewinc Events

Client Relations Associate

Madison, WI · On-site

$40K - $50K/yr

Customer-oriented mindset with the ability to handle inquiries professionally. * Excellent problem-solving abilities and attention to detail. * Ability to multitask and manage time effectively.

Cabela's

Customer Relations Team Lead

Sun Prairie, WI · On-site

Provides daily direction to the associates within the department. * Prepares to-do / Task lists ... customer relations and a productive team-oriented work environment. * Resolves customer and ...

impactlife

Madison IMD Associate 2nd shift

Madison, WI · On-site

$15 - $16.75/hr

Associates document orders and prepare shipments of life-saving blood products for delivery to our ... Experience in blood or pharmaceutical inventory management, hospital customer relations, or ...

Pick 'n Save

MEAT/DEPT LEADER

Columbus, WI · On-site

$23.75 - $31.25/hr

Plan, organize, train and direct Meat department associates; perform production and customer ... Develop maximum customer relations through friendliness and courtesy and implementation of all ...

Neiman Foods Inc

CLERK

Portage, WI · On-site

$16.50 - $20.50/hr

Provides excellent customer service, ensuring positive customer relations and satisfaction ... Present information and respond to questions from customers or associates Mathematical Skills

Niemann Foods

Clerk

Portage, WI · On-site

$16.50 - $20.50/hr

Provides excellent customer service, ensuring positive customer relations and satisfaction ... Present information and respond to questions from customers or associates MATHEMATICAL SKILLS

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Sun Prairie, WI

Customer Relations Associate information

See Sun Prairie, WI salary details

$24.3K

$45.8K

$65.2K

How much do customer relations associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer relations associate in Sun Prairie, WI is $45,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $48,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Sun Prairie, WI? The most popular types of Customer Relations jobs in Sun Prairie, WI are:
What cities near Sun Prairie, WI are hiring for Customer Relations Associate jobs? Cities near Sun Prairie, WI with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Sun Prairie, WI as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,815 per year, or $22 per hour.

Client Relations Associate

Brewinc Events

Madison, WI • On-site

$40K - $50K/yr

Full-time

Re-posted 23 days ago

Job description

Location: Madison, WI
Employment Type: Full-Time / Entry Level

Position Overview:
The Client Relations Associate serves as a key point of contact for clients, ensuring they receive exceptional service and support. This role focuses on building strong relationships, addressing client needs, and helping maintain overall client satisfaction and loyalty.

Key Responsibilities:

  • Act as the primary contact for clients, providing assistance, information, and support.

  • Build and maintain positive, long-term client relationships.

  • Respond to inquiries via phone, email, or in person, ensuring timely and accurate communication.

  • Resolve client concerns, troubleshoot issues, and escalate complex cases when necessary.

  • Maintain detailed client records, updates, and follow-up notes in the system.

  • Collaborate with internal teams to ensure client needs are met and service quality is upheld.

  • Assist in onboarding new clients and guiding them through processes or services.

  • Gather client feedback and share insights to improve service delivery and customer experience.

Qualifications:

  • High school diploma or equivalent; studies in business, communications, or related fields are a plus.

  • Strong interpersonal and communication skills.

  • Customer-oriented mindset with the ability to handle inquiries professionally.

  • Excellent problem-solving abilities and attention to detail.

  • Ability to multitask and manage time effectively.