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Customer Relations Associate Jobs in Silver Spring, MD

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

Description FX Studios is committed to providing exceptional customer service to each and every guest; we want each guest's experience to be nothing less than exceptional! The Guest Relations ...

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

FX Studios is committed to providing exceptional customer service to each and every guest; we want each guest's experience to be nothing less than exceptional! The Guest Relations Teammate is a ...

mge

Entry Level Client Associate

Alexandria, VA · On-site

$42K - $53K/yr

... client relations, and campaign management. You will work closely with clients, support event ... Build and maintain positive relationships with clients and customers * Communicate campaign goals ...

Metropawlitan Pet Sitters

Scheduler

Alexandria, VA · On-site

$18 - $22/hr

Scheduler/ Customer Relations Associate About Metropawlitan Petsitters: Metropawlitan Petsitters is a premier dog walking and pet-sitting company dedicated to providing exceptional care for pets in ...

Tuckernuck

Customer Experience Associate

Washington, DC · On-site

$18.75 - $25/hr

Customer Experience Associate We're looking for an exceptional associate to join our Customer ... Master our internal inventory, order, and customer relations systems in order to efficiently and ...

Tuckernuck

Customer Experience Associate

Washington, DC · On-site

$60K/yr

Position Overview We're looking for an exceptional associate to join our Customer Experience team ... Master our internal inventory, order, and customer relations systems in order to efficiently and ...

Tuckernuck

Customer Experience Associate

Washington, DC · On-site

$60K/yr

Position Overview We're looking for an exceptional associate to join our Customer Experience team ... Master our internal inventory, order, and customer relations systems in order to efficiently and ...

Tuckernuck

Customer Experience Associate

Washington, DC · On-site

$60K/yr

Position Overview We're looking for an exceptional associate to join our Customer Experience team ... Master our internal inventory, order, and customer relations systems in order to efficiently and ...

Tuckernuck

Customer Experience Associate

Washington, DC · On-site

Position Overview Were looking for an exceptional associate to join our Customer Experience team ... Master our internal inventory, order, and customer relations systems in order to efficiently and ...

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Showing results 41-60

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Silver Spring, MD

Customer Relations Associate information

See Silver Spring, MD salary details

$25.8K

$48.7K

$69.3K

How much do customer relations associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer relations associate in Silver Spring, MD is $48,679.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $51,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Silver Spring, MD? The most popular types of Customer Relations jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Customer Relations Associate jobs? Cities near Silver Spring, MD with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Silver Spring, MD as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,679 per year, or $23.4 per hour.

Guest Relations Teammate

TEAM FX

Baltimore, MD • On-site

Full-time

Re-posted 6 days ago

Job description

Description

FX Studios is committed to providing exceptional customer service to each and every guest; we want each guest's experience to be nothing less than exceptional! The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and be sure FX is presented at its finest (clean, updated, professional, etc.). We require our team to follow our choreography and protocols to ensure consistency for the guest's experience.


The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX brand by showing passion, creativity, and quality and more importantly abide by all Policies & Procedures, Protocols and efficiently complete all tasks assigned while achieving goals of the team. The Teammate works closely with the guests, Service Providers and Guest Relations Manager to ensure communication, consistency, teamwork and ultimately exceed our guest's expectations.

Requirements

  • Ability to work varying hours and days to meet business needs
  • Ability to effectively communicate with guests and teammates
  • Ability to handle multiple tasks simultaneously
  • Strong interpersonal skills
  • Ability to work in a fast-paced environment
  • Comply with dress code
  • Ability to problem solve
  • Ability to take responsibility for actions
  • Preferred experience with CRM Software but not required
  • Preferred Customer Service or selling experience (retail, hospitality, customer service, etc.) but not required



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