ZipRecruiter

Log In

1

Customer Relations Associate Jobs in Silver Spring, MD

mge

Entry Level Client Associate

Alexandria, VA · On-site

$42K - $53K/yr

... client relations, and campaign management. You will work closely with clients, support event ... Build and maintain positive relationships with clients and customers * Communicate campaign goals ...

Metropawlitan Pet Sitters

Scheduler

Alexandria, VA · On-site

$18 - $22/hr

Scheduler/ Customer Relations Associate About Metropawlitan Petsitters: Metropawlitan Petsitters is a premier dog walking and pet-sitting company dedicated to providing exceptional care for pets in ...

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

Description The Guest Relations Teammate possesses excellent customer service skills to develop relationships with guests and prospects that lead to happy and satisfied gym members. Our ideal ...

Metropawlitan Pet Sitters

Scheduler

Alexandria, VA · On-site

$18 - $20/hr

Scheduler/ Customer Relations Associate About Metropawlitan Petsitters: Metropawlitan Petsitters is a premier dog walking and pet-sitting company dedicated to providing exceptional care for pets in ...

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

Job Type Full-time, Part-time Description The Guest Relations Teammate possesses excellent customer service skills to develop relationships with guests and prospects that lead to happy and satisfied ...

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

Job Type Full-time, Part-time Description The Guest Relations Teammate creates a welcoming, high ... Accurately manage check-ins, scheduling, member notes, and other transactions within applicable CRM ...

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

Job Type Full-time, Part-time Description The Guest Relations Teammate creates a welcoming, high ... Accurately manage check-ins, scheduling, member notes, and other transactions within applicable CRM ...

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

Description The Guest Relations Teammate creates a welcoming, high-energy, and exceptional ... Accurately manage check-ins, scheduling, member notes, and other transactions within applicable CRM ...

Tuckernuck

Customer Experience Associate

Washington, DC · On-site

$18.75 - $25/hr

Customer Experience Associate We're looking for an exceptional associate to join our Customer ... Master our internal inventory, order, and customer relations systems in order to efficiently and ...

previous page

Showing results 41-60

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Silver Spring, MD

Customer Relations Associate information

See Silver Spring, MD salary details

$25.8K

$48.5K

$69.1K

How much do customer relations associate jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer relations associate in Silver Spring, MD is $48,531.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $51,500.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Silver Spring, MD?

The most popular types of Customer Relations jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Customer Relations Associate jobs?

Cities near Silver Spring, MD with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Silver Spring, MD as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,531 per year, or $23.3 per hour.

Associate/Sr. Associate - Investor Relations and Capital Formation

Federal Capital Partners

Chevy Chase, MD • On-site

$120K - $140K/yr

Full-time

Re-posted 28 days ago

Job description

Real Estate Private Equity is an exciting industry with the power to shape communities and change the built environment. The Associate/Sr. Associate role at FCP is a unique opportunity to launch a career in this sector, offering an amazing training ground that includes working directly with the firm's leadership and other industry leaders, development of core financial and analytical skills and an opportunity to make an impact early in your career.
FCP is a leading real estate investment company that has invested in or financed more than $13 billion in assets nationally since its founding in 1999. We are currently seeking an Associate/Sr. Associate to join our Washington, DC Investor Relations and Capital Formation team.
YOUR IMPACT:
As an Associate/Sr. Associate, you will support our clients and investment decisions by:
  • Supporting the IR & Capital Formation strategy and implementing/executing strategic priorities across the platform; including working with senior IR/Capital Rasing leadership and Portfolio Management team
  • Preparing and reviewing investor communications including quarterly reporting, notifications, and inquiry templates
  • Connecting with investment and asset management teams across the platform, and generating analysis that influences business development decisions
  • Leading weekly and monthly reporting efforts on capital raising updates across products and overall platform to the IR/Capital Raising leadership for use across strategic initiatives and the determination of investor priorities, including client prospecting
  • Leading the preparation of investor due diligence and capital raising deliverables including DDQs, RFPs, RFIs, quantitative datasets, and on-site investor materials
  • Partnering cross functionally to create, proofread and format internal and external presentations
  • Overseeing the accuracy and integrity of the investor CRM and reporting related tools via thorough data validation
  • Leading the preparation of responses to investor correspondence, inquiries, and requests
  • Analyzing qualitative and quantitative information and translate into strategic deliverables
  • Overseeing the execution for the annual investor conferences, including presentation materials and event messaging
  • Overseeing the development and optimization of processes and infrastructure across the IR/Capital Formation function in collaboration with Data Management teams

YOUR QUALIFICATIONS:
  • Three to five years of relevant work experience, within an investor relations, fund accounting, or fund management capacity at an alternative investment, placement agent, or investment consulting firm. Experience in commercial real estate is preferred.
  • Bachelor's Degree with excellent academic credentials
  • SIE, Series 7, 63 and 66 preferred or willingness to obtain
  • Excellent proficiency in modeling commercial real estate principles, market analysis, and valuation
  • Ability to analyze qualitative data and quantitative information and translate and articulate ideas into strategic internal and external deliverables
  • Ability to analyze GAAP financial statements, balance sheets, income statements, and cash flow reports
  • Strong proficiency with MS PowerPoint, Excel, and Word
  • Excellent communication skills, both written and oral
  • Proficiency in Salesforce and Investran, preferred
  • Strong process and project management skills: coordination, execution, follow-up and attention to detail
  • Ambitious self-starter with strong organizational skills, attention to detail, and effective time management
  • A desire to work in a fast paced, collaborative and entrepreneurial environment
  • Ability to deliver with a sense of urgency, responding to tight deadlines and multiple demands
  • Ability to work independently and within a team
  • Ability to manage complex, cross functional projects in a professional, inclusive, deadline-driven fashion
  • Meticulous and committed to producing high-quality work
  • Willingness to work in office five days per week
  • Some travel may be required

HOW TO APPLY:
To be considered, please apply via FCP's website at https://www.fcpdc.com/contact-us/careers/.
About FCP:
FCP invests in all asset classes and provides equity, preferred equity and structured debt investments for commercial and residential real estate. The firm, based in Chevy Chase, MD, owns and manages in excess of $13 billion in assets. FCP is currently investing its sixth investment fund, a $1.1B commingled, value-add discretionary fund.
FCP is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.
For further information on FCP, please visit https://www.fcpdc.com/

Apply