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Customer Relations Associate Jobs in Elgin, IL (NOW HIRING)

William Blair

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ... Regularly update Client Relationship Management (CRM) system. Assist with the facilitation of ...

William Blair

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ... Regularly update Client Relationship Management (CRM) system. Assist with the facilitation of ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Ensure good customer relations are maintained and customer claims and complaints are resolved ... Associates or Bachelor's Degree is a plus. System One, and its subsidiaries including Joulé and ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Ensure good customer relations are maintained and customer claims and complaints are resolved ... Associates or Bachelor's Degree is a plus. System One, and its subsidiaries including Joulé and ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Ensure good customer relations are maintained and customer claims and complaints are resolved ... Associates or Bachelor's Degree is a plus. System One, and its subsidiaries including Joulé and ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Ensure good customer relations are maintained and customer claims and complaints are resolved ... Associates or Bachelor's Degree is a plus. System One, and its subsidiaries including Joulé and ...

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Showing results 21-40

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Elgin, IL

Customer Relations Associate information

See Elgin, IL salary details

$24.7K

$46.5K

$66.2K

How much do customer relations associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer relations associate in Elgin, IL is $46,548.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $49,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Elgin, IL? The most popular types of Customer Relations jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Customer Relations Associate jobs? Cities near Elgin, IL with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Elgin, IL as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,548 per year, or $22.4 per hour.

Associate, Investor Relations

New York Life Insurance Co

Chicago, IL • On-site

$100K - $115K/yr

Full-time

Posted 20 days ago

Job description

Company name: Apogem Capital
Alternate locations: Richmond, VA (Virginia)
About Apogem Capital
Apogem is a leading private markets solutions provider with decades of experience focused on the middle market. With approximately $44 billion in assets under management as of December 31, 2025, Apogem partners with institutional investors to deliver disciplined underwriting, strategic capital deployment and long-term value creation.
Apogem Capital operates within the New York Life Investment Management platform of companies, supported by the financial strength and long-term stability of a Fortune 100 mutual organization.
If you're passionate about making a meaningful difference in the world of finance, Apogem offers an exciting work environment where your talents are valued, and your contributions have a lasting impact. With offices in New York, Chicago, and Richmond, we provide opportunities for career development and growth, competitive benefits, and a collaborative culture that attracts and retains the best talent. Bring your passion for investing, client service, or operations to grow with Apogem. The Investor Relations (IR) team is responsible for serving the needs of the existing and prospective client base of Apogem Capital. The IR team member is responsible for the creation, update, and distribution of marketing and investment reporting materials relating to the firm and the firm's investment capabilities. The IR team member will act as a product specialist with a focus on the Firm's direct lending strategy. The IR team member is also responsible for responding to inbound custom requests from clients, as well as sales and investment professionals. This individual will be responsible for executing on an increasing number of tasks with a high level of responsiveness, timeliness, and accuracy. The IR employee will learn through shadowing other team members, taking initiative, and proactively taking on more challenging work.
What You'll Do
  • Quickly and accurately respond to requests from external constituents including clients, consultants, placement agents, and prospective clients requiring data-related information and written material on the firm and its investment products with a focus on private credit capabilities
  • Develop and refine client-ready PowerPoint presentations, including both building materials from scratch and enhancing existing content with clear, high-quality visuals
  • Update and maintain repository of charts, data, graphics, and written responses to be used for various marketing needs
  • Update quarterly marketing materials and investor presentations
  • Prepare custom presentations for client update meetings, annual general meeting, advisory committee meetings, etc.
  • Ensure the firm's data room for prospective investors is populated and remains up to date
  • Complete RFPs and RFIs for clients and prospects, using existing materials, synthesizing knowledge of the firm, its strategies, and competitive positioning with information about private markets trends to create a compelling submission
  • Work within CRM system to maintain and improve client data and information.
  • Track client deliverables and other projects through workflow monitoring system
  • Update online consultant and third-party databases and Apogem data room for prospective investors with firm and investment information
  • Provide support for various special projects
  • Use AI tools to enhance efficiency and quality in presentation development, data analysis, and written responses
  • Work effectively with other teams including sales team, investment team, business intelligence and data team, operations, compliance, and legal

What You'll Bring
  • Four-year college degree in related field
  • One to four years' experience preferably within the investment industry
  • Robust analytical, problem-solving, and organizational skills
  • Excellent written and verbal communication skills
  • Ability to multi-task and proactively manage time and workload efficiently
  • Strong work ethic and attention to detail
  • Comfort using AI tools to improve productivity, streamline workflows, and enhance output quality
  • Advanced PowerPoint skills, including the ability to build polished, client-ready presentations and visuals from scratch; proficiency in Word and Excel

Preferred Skills
  • Solid understanding of investment management and private markets
  • Understanding of private credit and direct lending, including key structures, participants, and market trends
  • Strong marketing intelligence

#LI-AM1
Pay Transparency
Salary range: $100,000 - $115,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
All Candidates Please Click Here
Job Requisition ID: 93704

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