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Customer Relations Associate Jobs in Draper, UT (NOW HIRING)

iCapital

Client Service Associate

Salt Lake City, UT · On-site

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role iCapital is seeking an Associate to service the company's rapidly growing client ... The Investor Relations team supports investors, financial advisors, and home office personnel ...

Diversify

Client Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Relations: Serve as the main point of contact for advisors and their clients, addressing ... Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM systems or ...

Bass Pro Shops

Full Time Gun Counter Team Lead

Lehi, UT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and motivates associates to promote positive customer relations and a productive team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager.

Bass Pro Shops

Full Time Footwear Team Lead

Lehi, UT · On-site

$38K - $48K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... associates to promote positive customer relations and a productive team-oriented work environment. * Resolves customer and associate opportunities with GSM / DM and HR Manager. * Maintains a high ...

Express

Sales Associate

Salt Lake City, UT · On-site

$13.25 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide a Great Customer Experience * Deliver on all aspects of the customer experience model ... Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your ...

Express & Bonobos

Sales Associate

Salt Lake City, UT · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide a Great Customer Experience * Deliver on all aspects of the customer experience model ... Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your ...

Express

Sales Associate

Salt Lake City, UT · On-site

$13.25 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide a Great Customer Experience Deliver on all aspects of the customer experience model ... Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your ...

Office Depot

Retail General Manager Draper

Draper, UT

$50K - $71K/yr

  • Retirement

The General Manager is also responsible for hiring, merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations' concerns and ...

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Showing results 41-60

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Draper, UT

Customer Relations Associate information

See Draper, UT salary details

$23.4K

$44K

$62.6K

How much do customer relations associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer relations associate in Draper, UT is $44,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $46,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Draper, UT? The most popular types of Customer Relations jobs in Draper, UT are:
What cities near Draper, UT are hiring for Customer Relations Associate jobs? Cities near Draper, UT with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Draper, UT as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,021 per year, or $21.2 per hour.

Client Service Associate

iCapital

Salt Lake City, UT • On-site

$70K - $85K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

About the Role

iCapital is seeking an Associate to service the company’s rapidly growing client base within the Investor Relations team. This role will work with a broad range of clients within a fast-paced, collaborative, and entrepreneurial environment. The Investor Relations team supports investors, financial advisors, and home office personnel, assisting them with their investments on iCapital’s technology platform, and works closely with fund sponsors using the platform for distribution. The team’s goal is to optimize the user experience and ensure clients’ overall success.

Responsibilities

  • Provide ongoing client and advisor support by managing inbound phone and email inquiries, delivering timely and accurate responses, escalating issues as appropriate, and ensuring a high level of overall client satisfaction.
  • Support high-profile fund managers in their fundraising efforts by assisting their clients through the subscription process and managing fund closings, with a strong dedication to successful client outcomes.
  • Assist with special projects for Senior Management in support of iCapital’s businesses.

Qualifications

  • Bachelor’s Degree
  • 2-5+ years of experience in financial services, preferably in a client service or investor relations role in alternative investments
  • Team player with a proven track record at working cross-functional lines of an organization and with a variety of key stakeholders
  • Passion for client services and exceeding client expectations
  • Experience working for or with wealth management firms is preferred
  • Experience with SAAS offerings and wealth tech platforms is preferred
  • Strong experience in Microsoft Office applications, specifically Excel and PowerPoint
  • Excellent organizational, communication, and presentation skills
  • Able to manage phone queue during operating hours 8:30am-6:00pm MST
  • Able to meet deadlines and work effectively under pressure

Benefits

The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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