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Customer Relations Associate Jobs in Draper, UT (NOW HIRING)

Lighting Unlimited

Credit Specialist

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and ... Participate in associate meetings, communicate concerns to management, and spend time strengthening ...

SUPPLY.com

Credit Specialist

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and ... Participate in associate meetings, communicate concerns to management, and spend time strengthening ...

Ferguson Enterprises

Credit Specialist

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and ... Participate in associate meetings, communicate concerns to management, and spend time strengthening ...

HP Products

Credit Specialist

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and ... Participate in associate meetings, communicate concerns to management, and spend time strengthening ...

Ferguson Enterprises, LLC

Credit Specialist

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and ... Participate in associate meetings, communicate concerns to management, and spend time strengthening ...

TVS Pro

Inside Sales Associate

South Salt Lake, UT · On-site

$40K - $70K/yr

Inside Sales Associate Description Improve your AV experience TVS Pro is a full life cycle provider ... Building outstanding customer relations for long term positive relationships. * Generating quotes ...

Smith's Food and Drug

MEAT/DEPT LEADER

Salt Lake City, UT · On-site

$20.25 - $26.75/hr

Plan, organize, train and direct Meat department associates; perform production and customer ... Develop maximum customer relations through friendliness and courtesy and implementation of all ...

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Showing results 21-40

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Draper, UT

Customer Relations Associate information

See Draper, UT salary details

$23.4K

$44K

$62.6K

How much do customer relations associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer relations associate in Draper, UT is $44,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $46,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Draper, UT? The most popular types of Customer Relations jobs in Draper, UT are:
What cities near Draper, UT are hiring for Customer Relations Associate jobs? Cities near Draper, UT with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Draper, UT as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,021 per year, or $21.2 per hour.

Credit Specialist

Lighting Unlimited

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Overall Job Objective:

The Credit Specialist will be managing a portfolio of process focused customers and national accounts

Responsibilities:
  • Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions.
  • Monitor invoice status and root cause issues within portals like Ariba, Coupa, Taulia, etc., and collaborate with EDI/E-Business for new or updated invoice submission automation/integration needs.
  • Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
  • Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
  • Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears.
  • Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
  • Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships.
  • Support enterprise business and sales objectives through efficient performance of job responsibilities.
Qualifications:
  • 3-5 years of experience in credit management or similar roles.
  • Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
  • Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms.
  • Ability to develop and deliver effective presentations and use Ferguson's inventory, logistics, and customer relationship management systems.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$21.63 - $34.07

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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