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Customer Relations Associate Jobs in Conway, SC (NOW HIRING)

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Customer Relations Associate information

See Conway, SC salary details

$23.1K

$43.6K

$62K

How much do customer relations associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer relations associate in Conway, SC is $43,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $46,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What cities near Conway, SC are hiring for Customer Relations Associate jobs? Cities near Conway, SC with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Conway, SC as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,598 per year, or $21 per hour.

Account Associate - State Farm Agent Team Member

State Farm

Myrtle Beach, SC • On-site

$40K - $50K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 9 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,552 frontline employees who took The Breakroom Quiz

234th of 304 rated insurance

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:Our agency opened in 1990 and has grown into a team of six with many long-tenured team members who truly feel like family. Before becoming a State Farm agent, I served in the military and later worked as a State Farm team member, which gave me a strong foundation in leadership and customer service.
I love the outdoors and am fortunate to live near the ocean. When I'm not in the office, you'll likely find me surfing, cycling, or enjoying time outside.
Giving back is very important to me, and our agency stays actively involved in the community by supporting local events and working with organizations like Habitat for Humanity.
For our team, we offer PTO and paid holidays, a Simple IRA, health benefits, licensing paid up front, and a strong focus on work-life balance.
Our office culture is supportive and family-oriented. We work hard, take care of each other, and celebrate success together. We're looking for someone who is dependable, empathetic, and motivated-someone who cares about people and is willing to work hard to grow and succeed as part of a close-knit team.
ROLE DESCRIPTION:As Account Associate - State Farm Agent Team Member for Wade Davis - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensation: $40,000.00 - $50,000.00 per year
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Wade Davis - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Myrtle Beach SC.
  • Our office is open 9-5 M-F.
  • Additional languages spoken: Spanish

Seeking Currently Licensed Applicants Only
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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