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Customer Relations Associate Jobs in Alabama (NOW HIRING)

Coreandmain

Counter Sales Associate

Montgomery, AL · On-site

$15.75 - $19.75/hr

Core & Main's 5,700 associates are committed to helping their communities thrive with safe and ... Job Summary Responsible for managing counter sales and customer relations. Major Tasks ...

Core and Main LP

Counter Sales Associate

Montgomery, AL · On-site

$15.75 - $19.75/hr

Core & Main's 5,700 associates are committed to helping their communities thrive with safe and ... Job Summary Responsible for managing counter sales and customer relations. Major Tasks ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Alabama

Customer Relations Associate information

See Alabama salary details

$22.7K

$42.7K

$60.7K

How much do customer relations associate jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer relations associate in Alabama is $42,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $45,300.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Alabama?

The most popular types of Customer Relations jobs in Alabama are:

What cities in Alabama are hiring for Customer Relations Associate jobs?

Cities in Alabama with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Alabama as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $42,681 per year, or $20.5 per hour.

Account Associate - State Farm Agent Team Member

Decatur, AL • On-site

Trevor Butcher - State Farm Agent
See more jobs at Trevor Butcher - State Farm Agentexternal

$60K - $80K/yr

Full-time

PTO

Re-posted 12 days ago

Job description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a team of four. Before becoming a State Farm agent, I worked as a State Farm Agency Field Specialist, State Farm Team Member, and in banking. Those experiences helped shape my passion for helping people, developing others, and building strong customer relationships.
I am a graduate of Florida State University and the United States Merchant Marine Academy. My wife and I have been married for more than 20 years, and we have three children. Outside of work, I enjoy golfing, hiking, traveling, coaching youth sports, and staying involved in the community. I also serve as a pastor at Glory Community Church and support several local organizations and outreach initiatives.
Our agency is built on teamwork, accountability, and personal growth. We provide ongoing training, coaching, professional development opportunities, and participation in the Agent Aspirant Program for team members interested in agency ownership. I'm looking for someone who is hungry, humble, driven, and eager to grow. If you're looking for a supportive environment where hard work is recognized and growth is encouraged, we'd love to meet you.
ROLE DESCRIPTION:
As an Account Associate for Trevor Butcher - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.