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Customer Relations Associate Jobs in Alabama (NOW HIRING)

Account Associate - State Farm Agent Team Member

AL · On-site

$45K - $55K/yr

  • Medical

  • Retirement

  • PTO

As Account Associate - State Farm Agent Team Member for Matthew Slaughter - State Farm Agent, you ... You grow our agency through meaningful customer relations and acting as a liaison between customer ...

Counter Sales Associate

Montgomery, AL · On-site

$15.75 - $19.75/hr

Core & Main's 5,700 associates are committed to helping their communities thrive with safe and ... Job Summary Responsible for managing counter sales and customer relations. Major Tasks ...

Counter Sales Associate

Montgomery, AL · On-site

$15.75 - $19.75/hr

Core & Main's 5,700 associates are committed to helping their communities thrive with safe and ... Job Summary Responsible for managing counter sales and customer relations. Major Tasks ...

$17.75 - $20.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do: * Ensure effective customer relations by responding accurately, timely and ... Associate Degree * Preferred Work Experience: 2 years-of customer service or call center experience.

$17.75 - $20.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do: * Ensure effective customer relations by responding accurately, timely and ... Associate Degree * Preferred Work Experience: 2 years-of customer service or call center experience.

Showing results 41-60

Customer Relations Associate information

See Alabama salary details

$22.7K

$42.7K

$60.7K

How much do customer relations associate jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer relations associate in Alabama is $42,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $45,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Alabama? The most popular types of Customer Relations jobs in Alabama are:
What cities in Alabama are hiring for Customer Relations Associate jobs? Cities in Alabama with the most Customer Relations Associate job openings:
Infographic showing various Customer Relations Associate job openings in Alabama as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,681 per year, or $20.5 per hour.

Account Associate - State Farm Agent Team Member

State Farm

AL • On-site

$45K - $55K/yr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago


State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,553 frontline employees who took The Breakroom Quiz

236th of 306 rated insurance


Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:As Account Associate - State Farm Agent Team Member for Matthew Slaughter - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensation: $45,000.00 - $55,000.00 per year
Do you want a career and not just a job?
Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
  • Our office is located in Auburn, AL .
  • Our office is open 9-5.
  • I am a proud graduate of Auburn University.
  • We have 40 years of combined insurance experience in our office.

Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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