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Customer Relations Assistant Jobs in Stevens Point, WI

GFL Environmental

Account Manager

Mosinee, WI · On-site

$50K/yr

Maintain good customer relations by traveling throughout assigned territory to meet with existing ... Maintain awareness of the activities of all competitors. Assist with the identification and ...

GFL Environmental

Account Manager

Mosinee, WI · On-site

$50K/yr

... good customer relations by traveling throughout assigned territory to meet with existing and ... competitors. • Assist with the identification and implementation of price increases for ...

Metro Market

PRODUCE/DEPT LEADER

Stevens Point, WI · On-site

$16.25 - $19.25/hr

Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company polices. * Be alert and assist in store ...

Wisconsin

Lead Recycling Technician

Stevens Point, WI · On-site

$17/hr

Provide services to the university community. Assist grounds and custodial departments as needed ... Facility Services is committed to the highest standard of customer relations principles for its ...

Pick 'n Save

PRODUCE/DEPT LEADER

Wisconsin Rapids, WI · On-site

$17 - $20/hr

Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company polices. * Be alert and assist in store ...

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All JobsCustomer Relations JobsCustomer Relations Assistant JobsCustomer Relations Assistant Jobs in Stevens Point, WI

Customer Relations Assistant information

See Stevens Point, WI salary details

$16.5K

$42.5K

$54.9K

How much do customer relations assistant jobs pay per year?

As of Aug 28, 2026, the average yearly pay for customer relations assistant in Stevens Point, WI is $42,546.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,100.00 and $43,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are the most commonly searched types of Customer Relations jobs in Stevens Point, WI?

The most popular types of Customer Relations jobs in Stevens Point, WI are:

Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in Stevens Point, WI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,546 per year, or $20.5 per hour.

Account Associate - State Farm Agent Team Member

Wisconsin Rapids, WI • On-site

Kari Van Ert - State Farm Agent
See more jobs at Kari Van Ert - State Farm Agentexternal

$48K - $65K/yr

Full-time

PTO

Posted 26 days ago

Job description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2017 and currently lead a team of three. Before becoming a State Farm agent, I spent 20 years in educational sales, where I developed a passion for building relationships, helping people, and providing exceptional service.
Giving back to the community is important to our agency. We regularly support local organizations through sponsorships and volunteer efforts, and we enjoy being involved in the communities we serve.
Our agency offers PTO, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. Our culture is built around providing outstanding customer service while maintaining a fun, supportive, and hardworking environment.
I'm looking for someone who is customer-focused, coachable, motivated, and sales-minded. If you have a strong work ethic, enjoy helping others, and are eager to learn and grow, we'd love to meet you.
ROLE DESCRIPTION:
As an Account Associate for Kari Van Ert - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.