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Customer Relations Assistant Jobs in Iowa (NOW HIRING)

Canine Craze

Client Relations Assistant

Urbandale, IA · On-site

$15/hr

Client Relations Assistant Full-Time | Canine Craze Every dog has potential. Our job is to help families discover it. That's why every great relationship starts with the right conversation. As our ...

Canine Craze

Client Relations Assistant

Urbandale, IA · On-site

$15/hr

Client Relations Assistant Full-Time | Canine Craze Every dog has potential. Our job is to help families discover it. That's why every great relationship starts with the right conversation. As our ...

Canine Craze

Client Relations Assistant

Urbandale, IA · On-site

$15/hr

Client Relations Assistant Full-Time | Canine Craze Every dog has potential. Our job is to help families discover it. That's why every great relationship starts with the right conversation. As our ...

Canine Craze

Client Relations Assistant

Urbandale, IA · On-site

$15/hr

Client Relations Assistant Full-Time | Canine Craze Every dog has potential. Our job is to help families discover it. That's why every great relationship starts with the right conversation. As our ...

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All JobsCustomer Relations JobsCustomer Relations Assistant JobsCustomer Relations Assistant Jobs in Iowa

Customer Relations Assistant information

See Iowa salary details

$16K

$41.2K

$53.1K

How much do customer relations assistant jobs pay per year?

As of Aug 25, 2026, the average yearly pay for customer relations assistant in Iowa is $41,152.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,100.00 and $42,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are the most commonly searched types of Customer Relations jobs in Iowa?

The most popular types of Customer Relations jobs in Iowa are:

What cities in Iowa are hiring for Customer Relations Assistant jobs?

Cities in Iowa with the most Customer Relations Assistant job openings:

Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in Iowa as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,152 per year, or $19.8 per hour.

Client Relations Assistant

Urbandale, IA • On-site

Canine Craze
Business Schools and Computer and Management Training • 11 - 50 employees
Learn more about Canine Crazeexternal

$15/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

Client Relations Assistant

Full-Time | Canine Craze

Every dog has potential. Our job is to help families discover it.
That's why every great relationship starts with the right conversation.
As our Client Experience Assistant, you'll be the trusted first point of contact for every client. You'll welcome families, answer questions, and connect them with the training and services that best fit their goals.


Why This Role Matters

At Canine Craze, we celebrate the little victories.
• A puppy's first "sit."
• A nervous dog's breakthrough.
• A client who says, "I never thought my dog could do that."
Those moments don't happen by accident. Every member of our team contributes to them. As our Client Experience Assistant, you'll help create those moments by making every client's experience positive from the first conversation.
We're a small team where relationships matter. We support one another, celebrate successes together, and believe people do their best work when they enjoy coming to work.


A Typical Day

Every day is a little different. You'll spend your time:
• Welcoming clients and their dogs.
• Answering phone calls, emails, and online inquiries.
• Helping families choose the training and services that best fit their goals.
• Scheduling evaluations, training, daycare, and boarding services.
• Maintaining accurate client and dog records.
• Preparing materials that help our trainers succeed.
• Keeping our reception area clean, organized, and welcoming.
• Pitching in wherever the team needs an extra hand.


We're looking for someone who enjoys working with people, communicates with confidence, and is excited to learn. As you gain experience, you'll have opportunities to take on new responsibilities and continue building your career with Canine Craze.

You'll Thrive Here If You...

• Enjoy building relationships with people and the dogs that bring them through our doors.
• Naturally make people feel welcome.
• Take ownership instead of waiting to be asked.
• Like having a place for everything and making sure nothing gets overlooked.
• Celebrate the small wins because they know they lead to big breakthroughs.
• Are curious, dependable, and always willing to learn.
• Want more than a job. You want to be part of a team that's making a difference every day.

We'll teach you our services, our systems, and what makes the Canine Craze experience different.


Compensation & Benefits

Starting Pay: $15.00 per hour
Benefits include:
• Health, dental, and vision insurance
• Retirement plan with employer contribution
• Employee discounts on Canine Craze services
• Paid training
• Opportunities for advancement


Schedule

Full-time

Monday through Thursday from 7 a.m. – 3 p.m.

Friday 8 a.m. – Noon.


Our Hiring Process

1. Apply online.
2. Phone interview.
3. In-person interview.
4. Working interview and skills assessment.