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Customer Relation Manager Jobs in Reston, VA (NOW HIRING)

The Client Relations Manager will serve as the primary point of contact and the overall ... Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase ...

The Client Relations Manager will serve as the primary point of contact and the overall ... Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase ...

Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Ensuring Exceptional Customer Service Provides services that are above and beyond for customer ...

... Relations Manager where your motivation meets opportunity. Qualifications: * High level of ... Customer Service Experience required; understand how to create a great experience with the client

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Customer Relation Manager information

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$12

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$52

How much do customer relation manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer relation manager in Reston, VA is $27.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $32.50 per hour, depending on experience, location, and employer.

What does a customer relation manager do?

A Customer Relation Manager (CRM) is responsible for maintaining and improving relationships between a company and its customers. They oversee client communications, address customer concerns, and work to ensure customer satisfaction and loyalty. CRMs often analyze customer feedback and data to enhance service quality, resolve issues, and implement strategies for retention. Their role is crucial in building trust and fostering long-term business relationships.

What are the key skills and qualifications needed to thrive as a customer relation manager, and why are they important?

To thrive as a Customer Relation Manager, you need expertise in customer service practices, relationship management, and a relevant degree—often in business or communications. Familiarity with CRM software like Salesforce, Zendesk, or HubSpot, as well as data analysis tools, is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help build trust and loyalty with clients. These skills are crucial for maintaining customer satisfaction and driving business growth through lasting relationships.

How does a customer relation manager typically collaborate with other departments to enhance the customer experience?

Customer Relation Managers frequently work cross-functionally with teams such as sales, marketing, product development, and support. By sharing customer feedback and insights, they help shape product improvements and tailor marketing campaigns to better address client needs. Effective collaboration ensures that all departments are aligned in delivering a seamless and positive customer experience, which often leads to improved retention and satisfaction. Regular meetings, joint projects, and shared CRM tools are common ways these collaborations are structured.

What is the difference between Customer Relation Manager vs Customer Service Supervisor?

AspectCustomer Relation ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM or customer experience management are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOffice-based, strategic planning, client relationship managementCall centers, retail, or service centers; overseeing customer service teams
Employer & Industry UsageUsed across industries like retail, finance, and tech for managing key accounts and customer loyaltyCommon in retail, hospitality, and service industries for supervising daily customer interactions

The Customer Relation Manager focuses on building long-term customer relationships and strategic initiatives, often requiring specialized credentials. In contrast, the Customer Service Supervisor manages daily customer interactions and team supervision. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

Is customer relation manager a stressful job?

A customer relation manager role involves handling customer interactions, resolving issues, and maintaining client satisfaction, which can be demanding and require strong communication and problem-solving skills. The job may involve managing high workloads during busy periods and dealing with difficult customers, contributing to stress levels. However, stress can vary depending on the work environment, company culture, and individual resilience.

What are the most commonly searched types of Customer Relation jobs in Reston, VA?

The most popular types of Customer Relation jobs in Reston, VA are:

What cities near Reston, VA are hiring for Customer Relation Manager jobs?

Cities near Reston, VA with the most Customer Relation Manager job openings:

Infographic showing various Customer Relation Manager job openings in Reston, VA as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $57,894 per year, or $27.8 per hour.

Government Relations Manager

The Corps Network

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description

Do you have a strong background in government relations and are interested in applying your knowledge of the Federal Government and Congress?  Are you looking to work with an organization that provides a positive influence in the lives of young people and makes a significant impact on the community and natural space?  Then this may be the job for you!

The Corps Network (TCN) seeks a full-time Government Relations Manager to work with the Director of Government Relations in the Washington, DC office. This position will work to execute the policy and legislative agenda and to promote TCN’s Member-Corps to Congress and the Federal Government. This position will also work to expand strategic partnerships and initiatives to advance TCN priorities while helping to build grassroots engagement among our membership so that each Corps can confidently advocate for and on behalf of the communities we serve.

About The Corps Network

Established in 1985, The Corps Network is the National Association of Service and Conservation Corps. Corps are locally-based organizations that engage young adults (generally ages 16 – 25) and veterans (up to age 35) in service projects that address recreation, conservation, disaster response, and community needs. Through a term of service that could last from a few months to a year, Corps participants – or “Corpsmembers” – gain work experience and develop in-demand skills. Corpsmembers are compensated with a stipend or living allowance and often receive an education award or scholarship upon completing their service.

For more information about The Corps Network, visit www.corpsnetwork.org.

Key Responsibilities

  • Act as a key point of contact with Congressional (personal office and committee) and Agency staff.
  • Track and analyze Congressional legislation, federal agency regulation, committee hearings, and mark-ups of interest to TCN.
  • Research federal laws, policy positions, regulations, and Members of Congress that align with membership priorities.
  • Draft and develop legislation, legislative amendments, memos, talking points, and policy recommendations.
  • Support the development and execution of outreach and advocacy strategies in support of policy and legislative objectives.
  • Attend in-person and virtual meetings, events, and briefings in Congress and the Federal Government.
  • Research and attend partner-organization/coalition events or meetings both in-person and virtual.
  • Develop materials, reports, and documents for government relations meetings, advocacy strategies, and communications projects.
  • Research and write on government relations issues, legislative proposals, news, and activities.
  • Help operate various internal government relations work groups and coalitions.
  • Work with other TCN Departments on the intersection of government relations and other priorities.
  • Coordinate and help to develop The Corps Network’s annual National Conference, Day of Service and other events as assigned.
  • Identify member needs and research federal grants, and/or legislative or regulatory solutions.

Qualification and Skills

  • Bachelor’s degree preferred. Equivalent combinations of education, training, and relevant professional experience demonstrating the knowledge, skills, and abilities required for the role will also be considered.
  • Prior experience in Congressional and/or Federal Government Relations with a strong understanding of the legislative and executive branch processes, federal policymaking, and the roles of Congress, the White House and federal agencies.
  • Excellent written and verbal communications, research, and analytical skills.
  • Familiarity and/or demonstrated interest in youth and veteran workforce development, national service/AmeriCorps, public lands/natural resource management, and/or climate resilience and adaptation.
  • Diplomatic and comfortable interacting in politically sensitive environments.
  • Confident to work as part of a team as well as independently, often under tight deadlines and across multiple projects at once.
  • Proficient with Microsoft Office Suite, Google Suite, and Dropbox. Experience with CRM systems (ex. Salesforce) a plus.
  • Ability to work a hybrid schedule that includes regular in-office work in the Washington, DC office and attendance at meetings and events throughout the city.

Must be able to complete a criminal history background check.

Benefits Offered: Health, Dental, Vision, Short-term Disability, Long-term Disability, and Life insurance; Paid Vacation, Holidays, and Sick Leave; and 403B Retirement Plan.

Equal Opportunity Employer