Customer Relation Manager Jobs in Tennessee (NOW HIRING)

Job Location: Remote - Portland, TN 37148

Position Type: Full Time

Are you ready to join a fast paced, innovative team making a real impact in the renewable energy industry? Join Shoals Technologies Group (NASDAQ: SHLS), a leading provider of electrical balance of systems (EBOS) solutions for solar and energy storage. Headquartered just north of Nashville, Tennessee, we have been driving industry innovation since 1996 by delivering cutting edge technologies that improve efficiency, safety, and reliability for solar systems worldwide. With over 60 GW of solar systems deployed globally, we’re setting the standard for the renewable energy industry.

We are a collection of engineers, renewable advocates, curious minds, and collaborators. Our manufacturing facilities in Tennessee and Alabama, along with sales teams across Spain and Australia, enable us to power clean energy solutions across Europe, Latin America, Africa, and Asia-Pacific. We push boundaries and challenge each other to design, develop, and deliver solutions with the potential to change the world. We are the rebellious hero.

Shoals is seeking an Investor Relations Manager located in the Atlanta market. This role collaborates with the VP, Finance & Investor Relations in developing and executing the global IR strategy. The operating objectives of the IR program are to educate and update portfolio managers and research analysts about the company to achieve a fair relative stock price, understand and manage perceptions of shareholders, identify and onboard new holders of the stock through use of its investor database, monitor key financial and economic market datapoints, share feedback from the investor community with management, analyze competitor performance, build industry knowledge, create and maintain valuation models, participate in creation of earnings materials, attend conferences and non- deal roadshows, maintain IR website, coordinate earnings call logistics and follow up communications, and provide investor input on decisions that could impact shareholder value creation (such as acquisitions or capital allocation). The program must accurately represent and reflect the company, its strategies, its results and prospects in a balanced way.

• Participates in the construction of strategic messaging and materials used to communicate with the investment community.
• Collects, analyzes, and presents insights and feedback including investor perceptions and opinions, research analyst models and ratings, industry report and summaries, stock performance, and quarterly ownership analysis. These analyses may be presented to the senior leaders and the Board of Directors in written or oral form. In the absence of the IRO, this leader responds to related questions from the senior leaders and Board of Directors.
• Collaborates in executing the global investor relations program, including strategy (linked to the company’s strategy), operating plan, budget, vendor selection and management, and the shareholder engagement model.
• Collaborates with Public Relations, Accounting, FP&A, Sales, Operations, Marketing, and Internal Communication to ensure alignment and consistency of key messages across all audiences.
• May be responsible for educating and building relationships with members of the investor community.
• Monitor and maintain consensus estimate model and sell‑side research notes to ensure accuracy and consistency. Provide regular updates to management on key changes to models or perceptions.

• Executes and analyzes the results of the annual IR program, which is shown below in more detail: Educates and updates investors and analysts on the company, its strategy, financial results and prospects in a balanced way.
• Executes the creation of publications and electronic media used in the IR program. Supervises the data collection, analysis, writing and editing, and production of those materials.
• Educates and updates investors and analysts: Creates value‑driver‑based investment messages in collaboration with the IRO and extended leadership team.
• Keeps shareholders knowledgeable about the company (and implicitly encourages them to buy and hold).
• Finds, supports, and encourages prospective investors by broadening awareness and interest through conferences, presentations, meetings, media, and mailings.
• Manages administration and logistics of, and hosts conference calls, helps prepare conference call scripts and practice questions (with answers when needed). Manages conference call services, webcast providers, web site hosts, surveillance, IR CRM, wire services, and other critical services as needed.
• Supports sell‑side research analysts in brokerage firms.
• Partners with Director of ESG to educate and influence investors, advisors, raters and rankers. Schedules and provides preparation materials before all engagements, including investor profiles, key messages and likely questions.
• Participate and help prepare materials for Annual Shareholders Meeting and potential Capital Markets Day
• Helps plan and prepare for investor meetings with IRO other senior leaders
• Prepare materials for and participate in monthly business reviews.

• Collaborates on company decisions that will create or destroy value for shareholders.
• Provides competitive intelligence from Wall Street to internal parties including sales, marketing, finance, and legal.
• Collaborates with Financial Reporting, Financial Analysis, Public Relations, Marketing, Legal, and operations, as needed.
• Other duties as needed.

• Administrates presentations and meetings with investors and analysts.
• Creates routine analyses, reports and responds to special requests.
• Manages selection, education, tasking, and supervision of outside consultants and service providers for IR (and Strategic Communication).

• Bachelor's degree is required; Finance, Accounting or a related field is highly preferred; MBA or other advanced degree helpful.
• Minimum of 3 years of experience in investor relations or 5 years in finance; Investor Relations experience is highly preferred
• Outstanding financial and investment analysis skills, oral and written communication skills, and presentation ability. Strong, professional presence is key.
• A clear and thorough understanding of the financial modeling techniques used by security analysts to project a company’s operating and financial performance and the resulting value for its stock.
• An in-depth understanding of the financial and investment markets and the ability to establish new relationships in new industries quickly.
• A good understanding of strategic communication, public relations, and the media.
• An emerging reputation with the investment community, based on credibility, consistency, visibility, access, and depth and breadth of knowledge.
• Strong interpersonal skills, superior intellect, and an outstanding ability to communicate using these qualities and skills.
• An energetic, efficient, and resourceful team player and individual contributor.

Requires 15%-20% travel. This includes travel to Shoals manufacturing facilities, investor

Shoals Technologies Group, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.