ZipRecruiter

Log In

1

Customer Relation Associate Jobs in Tennessee (NOW HIRING)

Bass Pro Shops

Customer Service Assoicate

Chattanooga, TN · On-site

$13.25 - $18.25/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

Customer Service Assoicate

Chattanooga, TN · On-site

$13.25 - $18.25/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Cabela's

Customer Service Assoicate

Chattanooga, TN · On-site

$13.25 - $18.25/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Traveling with Tasha

Customer Care Associate

Knoxville, TN · On-site

$13.75 - $19/hr

About the job Customer Care Associate Overview We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in ...

VITAMIN WORLD USA CORPORATION

Store Associate

Maryville, TN

$12.50 - $14.50/hr

We are seeking a Sales Associate to join our dynamic team in the Foothills Mall in Maryville, TN ... Excellent interpersonal and customer relation skills. Must have the ability to lift up to 40lbs ...

VITAMIN WORLD USA CORPORATION

Store Associate

Maryville, TN

$12.50 - $14.50/hr

We are seeking a Sales Associate to join our dynamic team in the Foothills Mall, Maryville TN. If ... Excellent interpersonal and customer relation skills. Must have the ability to lift up to 40lbs ...

next page

Showing results 1-20

All JobsCustomer Relation Associate JobsCustomer Relation Associate Jobs in Tennessee

Customer Relation Associate information

What is a customer relation associate?

Customer Relation Associates are professionals who interact directly with customers to address their inquiries, resolve issues, and ensure customer satisfaction. They typically handle customer communication through various channels such as phone, email, or chat, and may also process orders or provide product information. Their role is crucial in building positive relationships between the company and its clients, often serving as the first point of contact. Strong communication, problem-solving, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relation associate?

To thrive as a Customer Relation Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and a positive attitude help build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, foster loyalty, and contribute to the overall success of the organization.

What are some common challenges faced by customer relation associates, and how can they be addressed?

Customer Relation Associates often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and ensuring clear communication across departments. To address these challenges, it’s important to stay patient, actively listen to customer concerns, and use conflict resolution skills. Collaborating closely with team members and utilizing customer relationship management (CRM) tools can help streamline communication and ensure customer issues are resolved efficiently. Ongoing training and feedback from supervisors also support continuous improvement in the role.

Is customer relation associate a stressful job?

A customer relation associate role involves handling customer inquiries, resolving issues, and maintaining positive relationships, which can be demanding during high call volumes or difficult interactions. The job may be stressful at times, especially when managing multiple tasks or dealing with upset customers, but effective communication skills and problem-solving can help manage stress levels. Work environments and schedules vary, influencing the overall stress experienced in this role.

What are the most commonly searched types of Customer Relation jobs in Tennessee?

The most popular types of Customer Relation jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Relation Associate jobs?

Cities in Tennessee with the most Customer Relation Associate job openings:

Customer Relation Associate jobs near you

Customer Service Assoicate

Bass Pro Shops

Chattanooga, TN • On-site

$13.25 - $18.25/hr

Other

Dental, Vision, Retirement, PTO

Posted 15 days ago

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 438 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY:
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
ESSENTIAL FUNCTIONS:
  • Secures all firearms brought into the store with trigger locks.
  • Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Greets all customers as they enter the store in a friendly and outgoing manner.
  • Handles customer's merchandise returns; complete refund / exchange paperwork.
  • Sorts returns by category and return to proper area.
  • Sells appropriate Hunting and Fishing Licenses.
  • Handles and administers all incentive and reward programs.
  • Remains product knowledgeable.
  • Remains aware of advertised sales.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    • identifying and evaluating customers' needs
    • making product recommendations based off this analysis
    • promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
  • ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High school diploma or equivalent experience.
KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system
TRAVEL REQUIREMENTS:
  • N/A
PHYSICAL REQUIREMENTS:
  • Constantly stand and/or walk during shift
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Occasionally work in low or high temperatures
  • Occasionally work in noisy environments
  • Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
INDEPENDENT JUDGEMENT:
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Bass Pro Shops

What Bass Pro Shops employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply