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Customer Relation Manager Jobs in Quebec (NOW HIRING)

Freebirds

As a Regional Manager, you will play a crucial role in supporting our team. Your primary ... customer relations. The successful candidate will be in charge of the region's day-to-day ...

Freebirds

As a Regional Manager, you will play a crucial role in supporting our team. Your primary ... customer relations. The successful candidate will be in charge of the region's day-to-day ...

Freebirds

District Manager

The Woodlands, TX

As a Regional Manager, you will play a crucial role in supporting our team. Your primary ... customer relations. The successful candidate will be in charge of the region's day-to-day ...

Freebirds

As a Regional Manager, you will play a crucial role in supporting our team. Your primary ... customer relations. The successful candidate will be in charge of the region's day-to-day ...

Freebirds

As a Regional Manager, you will play a crucial role in supporting our team. Your primary ... customer relations. The successful candidate will be in charge of the region's day-to-day ...

Freebirds

As a Regional Manager, you will play a crucial role in supporting our team. Your primary ... customer relations. The successful candidate will be in charge of the region's day-to-day ...

Freebirds

As a Regional Manager, you will play a crucial role in supporting our team. Your primary ... customer relations. The successful candidate will be in charge of the region's day-to-day ...

Freebirds

As a Regional Manager, you will play a crucial role in supporting our team. Your primary ... customer relations. The successful candidate will be in charge of the region's day-to-day ...

Dynacare

Sales Manager - Insurance

Montreal, QC · On-site +1

... improve customer relations services Ability to self-manage and prioritize work using time management skills and techniques Proficiency with MS Office Suite (including Word, Excel, Outlook ...

SAP

SAP Finance & Spend Management (F&S) : connaissances dans les domaines clés tels que la ... Une approche coopérative et productive des relations de travail, tant en interne qu'en externe ...

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Customer Relation Manager information

What does a customer relation manager do?

A Customer Relation Manager (CRM) is responsible for maintaining and improving relationships between a company and its customers. They oversee client communications, address customer concerns, and work to ensure customer satisfaction and loyalty. CRMs often analyze customer feedback and data to enhance service quality, resolve issues, and implement strategies for retention. Their role is crucial in building trust and fostering long-term business relationships.

How does a customer relation manager typically collaborate with other departments to enhance the customer experience?

Customer Relation Managers frequently work cross-functionally with teams such as sales, marketing, product development, and support. By sharing customer feedback and insights, they help shape product improvements and tailor marketing campaigns to better address client needs. Effective collaboration ensures that all departments are aligned in delivering a seamless and positive customer experience, which often leads to improved retention and satisfaction. Regular meetings, joint projects, and shared CRM tools are common ways these collaborations are structured.

What are the key skills and qualifications needed to thrive as a customer relation manager, and why are they important?

To thrive as a Customer Relation Manager, you need expertise in customer service practices, relationship management, and a relevant degree—often in business or communications. Familiarity with CRM software like Salesforce, Zendesk, or HubSpot, as well as data analysis tools, is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help build trust and loyalty with clients. These skills are crucial for maintaining customer satisfaction and driving business growth through lasting relationships.

What is the difference between Customer Relation Manager vs Customer Service Supervisor?

AspectCustomer Relation ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM or customer experience management are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOffice-based, strategic planning, client relationship managementCall centers, retail, or service centers; overseeing customer service teams
Employer & Industry UsageUsed across industries like retail, finance, and tech for managing key accounts and customer loyaltyCommon in retail, hospitality, and service industries for supervising daily customer interactions

The Customer Relation Manager focuses on building long-term customer relationships and strategic initiatives, often requiring specialized credentials. In contrast, the Customer Service Supervisor manages daily customer interactions and team supervision. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

What cities in Quebec are hiring for Customer Relation Manager jobs? Cities in Quebec with the most Customer Relation Manager job openings:
Customer Relation Manager jobs near you
Infographic showing various Customer Relation Manager job openings in Quebec as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

District Manager

Freebirds

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

Come take flight with us!

You can only go up from here! Freebirds is in rapid growth as we are doubling our number of restaurants. We care about our tribe and guests, as we were certified as a Great Place To Work for 2024. Be BOLD, be YOU, fly with us!


What You'll Get (Benefits):

  • Competitive compensation with eligibility for a bonus - we aim to recognize your dedication and hard work. 
  • Comprehensive benefits package encompassing medical, dental, vision, disability, life insurance, and 401(k) options - ensuring you and your loved ones are well cared for. 
  • Complimentary meals and polos for managers
  • Daily Pay Option - Access your earnings before payday with our Earned Wage app. 
  • Opportunities for advancement and growth within our organization - we strive for an 80% internal promotion rate

What You'll Do (Responsibilities):

As a Regional Manager, you will play a crucial role in supporting our team. Your primary responsibilities include acting as the key link between the headquarters and the assigned region's branches, staying up-to-date with company policies, ensuring focus on increased sales, and building productive customer relations. The successful candidate will be in charge of the region's day-to-day operations and will carry out company policies and guidelines.

What You'll Bring (Requirements):

  • Multi-unit restaurant management experience in fast-casual restaurant concepts, preferred
  • Proficient in restaurant operations, front/ back of house, and point of sale systems
  • Experienced in leading a team through objective measures of performance
  • Advanced understanding of the decision-making process, deliverable prioritization, and timelines
  • Advanced ability to communicate, influence, and negotiate decisions while motivating assigned teams
  • Strong understanding of restaurant functions, including training, recruiting, and delegating certain tasks
  • Requires 75% travel within the home and surrounding markets
  • Able to withstand comfortably the physical demands of a retail environment.  
  • Must have Food Safety Manager Certification upon hire
  • Must have a valid state driver's license and insurance upon hire

We are an Equal Opportunity Employer.



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