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Customer Quality Assurance Jobs (NOW HIRING)

Fresh Express

Quality Assurance Supervisor

Morrow, GA · On-site

Supervise the on-line quality assurance technicians to assure compliance to all company, customer quality, and food safety requirements.Effectively coach and drive performance improvements of QA ...

VTG

Quality Assurance Manager

Virginia Beach, VA · On-site

$80K - $160K/yr

... customer, and company quality requirements. • Lead the Fleet Modernization Quality Assurance organization, providing functional leadership, guidance, mentoring, and professional development for ...

Fresh Express

Quality Assurance Supervisor

Morrow, GA · On-site

Supervise the on-line quality assurance technicians to assure compliance to all company, customer quality, and food safety requirements. * Effectively coach and drive performance improvements of QA ...

VTG

Quality Assurance Manager

Virginia Beach, VA · On-site

$80K - $160K/yr

... customer, and company quality requirements. • Lead the Fleet Modernization Quality Assurance organization, providing functional leadership, guidance, mentoring, and professional development for ...

Fresh Express

Quality Assurance Supervisor

Morrow, GA · On-site

Supervise the on-line quality assurance technicians to assure compliance to all company, customer quality, and food safety requirements. * Effectively coach and drive performance improvements of QA ...

VTG

Quality Assurance Manager

Virginia Beach, VA · On-site

$80K - $160K/yr

... customer, and company quality requirements. • Lead the Fleet Modernization Quality Assurance organization, providing functional leadership, guidance, mentoring, and professional development for ...

BMTech

Quality Assurance Engineer

Dallas, TX · On-site

BMTech is seeking a Quality Assurance Engineer to help ensure the quality and reliability of our ... Experience handling customer quality issues and preparing 8D reports. #J-18808-Ljbffr

Materion

Customer Quality Engineer

Newton, MA

Quality Assurance: Develop, implement, and maintain quality assurance protocols to ensure compliance with industry standards and customer specifications for refractory and alloy metals. * Customer ...

TekSky

Quality Assurance Manager

West Palm Beach, FL · On-site

... regulatory, customer, and internal quality standards. This role oversees quality systems ... assurance within dietary supplement, food, or pharmaceutical manufacturing. • Strong working ...

W3Global Inc.

Quality Assurance Inspector

Denison, TX · On-site

$25 - $28/hr

Investigate customer quality concerns, identify root causes, and support preventive solutions ... assurance processes. * Strong attention to detail and commitment to maintaining high product ...

Red River Commodities

QA Manager

Lubbock, TX · On-site

The Quality Assurance Manager will oversee quality systems, lead food safety initiatives, manage ... Investigate customer complaints, product defects, and non-conformances. * Lead root cause ...

Materion

Customer Quality Engineer

Newton, MA · On-site

$85K - $111K/yr

Develop, implement, and maintain quality assurance protocols to ensure compliance with industry standards and customer specifications for refractory and alloy metals. * Serve as the primary point of ...

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Customer Quality Assurance information

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How much do customer quality assurance jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for customer quality assurance in the United States is $43.83, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $47.84 per hour, depending on experience, location, and employer.

How does a Customer Quality Assurance professional typically collaborate with other departments to resolve customer issues?

Customer Quality Assurance professionals work closely with teams such as Product Development, Customer Support, and Operations to identify and address quality concerns reported by customers. They often facilitate cross-functional meetings to analyze root causes, recommend process improvements, and ensure that corrective actions are implemented effectively. Regular communication and collaboration are key to ensuring that feedback is translated into actionable changes, ultimately enhancing customer satisfaction and product reliability.

What are the key skills and qualifications needed to thrive as a Customer Quality Assurance professional, and why are they important?

To thrive as a Customer Quality Assurance professional, you need a deep understanding of quality control processes, data analysis, and customer feedback management, often supported by a degree in engineering, business, or a related field. Familiarity with quality management systems (QMS) like ISO 9001, Six Sigma methodologies, and tools such as CRM and defect tracking software is typical. Strong attention to detail, problem-solving abilities, and effective communication help build trust and drive improvement initiatives with both customers and internal teams. These skills are essential to ensure product or service quality meets customer expectations and to foster long-term client satisfaction and loyalty.

What is the difference between Customer Quality Assurance vs Customer Service Representative?

AspectCustomer Quality AssuranceCustomer Service Representative
Primary FocusEnsuring product/service quality meets standards and customer expectationsAssisting customers with inquiries, complaints, and support
Required SkillsQuality control, attention to detail, communicationCommunication, problem-solving, empathy
Work EnvironmentQuality departments, manufacturing, service industriesCall centers, retail, service industries
CertificationsQuality assurance certifications often preferredCustomer service training

Customer Quality Assurance focuses on maintaining product and service standards, while Customer Service Representatives handle direct customer interactions. Both roles require strong communication skills but differ in their primary objectives and work environments.

Is customer quality assurance a good entry-level job?

Customer quality assurance roles are often suitable for entry-level candidates as they typically require basic communication skills, attention to detail, and understanding of quality standards. These positions may involve tasks like monitoring customer interactions, documenting issues, and using quality management tools, providing a good foundation for those starting in quality assurance or customer service fields.

What is customer quality assurance?

Customer quality assurance is a role focused on ensuring products or services meet customer expectations and quality standards. It involves monitoring, testing, and reviewing processes to identify and resolve issues, often requiring skills in quality management tools and customer communication. The goal is to improve customer satisfaction and maintain consistent quality.
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What cities are hiring for Customer Quality Assurance jobs?

Cities with the most Customer Quality Assurance job openings:

What states have the most Customer Quality Assurance jobs?

States with the most job openings for Customer Quality Assurance jobs include:

What are popular job titles related to Customer Quality Assurance jobs?

For Customer Quality Assurance jobs, the most frequently searched job titles are:

Customer Quality Assurance jobs near you
Infographic showing various Customer Quality Assurance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $91,156 per year, or $43.8 per hour.

Quality Assurance Supervisor

Morrow, GA • On-site

Fresh Express
Food and Drink Manufacturing • 1 - 5K employees
Learn more about Fresh Expressexternal

Full-time

Re-posted 18 days ago

Fresh Express rating

6.6

Company rating: 6.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Food Manufacturing- Quality Assurance Supervisor The Food Safety Quality Assurance Supervisor is responsible for developing, administering and maintaining Food Safety and Quality programs that assure the production of high quality, safe products.Job Functions:Supervise the on-line quality assurance technicians to assure compliance to all company, customer quality, and food safety requirements.Effectively coach and drive performance improvements of QA Assistant Supervisors, QA Technicians, and Raw Material Inspectors.Address performance issues of QA personnel using Chiquita HR guidelines.Audit compliance to food safety requirements.Carry out root cause analysis and drive sustained improvement at the production level.Instill a culture of operational discipline, accuracy, and compliance.Prepare and conduct trainings on a range of topics (job specific or other mandatory trainings) for employees at different levels of the organization.Ensure that QA department employees are trained in and obey Chiquita's safety rules while carrying out their duties.Perform other duties as assigned.Preferred Qualifications/Skills:Strong technical knowledge of food processingStrong oral and written communication skillsProficiency in computer usage (Outlook, Word, Excel, and PowerPoint)Other Desired Qualifications/Skills:Bilingual English/SpanishExperience with ISO 22000 or equivalent systemPrevious experience in food manufacturingExperience:One to three years minimum experience in a Quality Assurance functionEducation/Training:B.S. in Food Science, Science or Technical DisciplineOther Information:The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Job Posted by ApplicantPro

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