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Customer Project Manager Jobs in Nepean, ON (NOW HIRING)

Thales

Project Coordinator

Ottawa, ON · Hybrid

Ottawa, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business ... Maintain accurate records for the Integrated Management Office (IMO) that include project plans ...

Hydro Ottawa

Project Engineer

Ottawa, ON

Provide on-going project management in support of our key customer projects. This includes direct customer engagement to develop and execute against Hydro Ottawa's large load connection process.

L3HHCM20

Specialist, Project Engineering

Ottawa, ON

The candidate will be expected to work with project management, customer stakeholders, and with internal design, supply chain, production, and verification teams to successfully complete project ...

Thales

Project Cost Controller

Ottawa, ON · Hybrid

CA$56/hr

To represent Finance within the PMO organization and support Project Management for economical ... activities and customer cash collection. * Produces monthly project report (Dashboard) and ...

LeverageTek

Project Management Specialist

Ottawa, ON · On-site +1

LeverageTek is actively seeking a Bilingual Project Management Specialist for a 12-month contract with its Ottawa-based customer Work Location The successful candidate will be required to work 12 ...

Giant Tiger

HR Project & Analytics Manager

Ottawa, ON · Hybrid

... customers see on the shelves. We're looking for people who are passionate about retail and ... Job Title HR Project & Analytics Manager About This Role: Workplace Arrangements This is a hybrid ...

Versaterm

Project Implementation Lead

Ottawa, ON

Experience with Police Records Management Systems (RMS), especially with Versaterm RMS is strongly ... Please note that specific customer contracts may impose additional security verification ...

Intouch Insight

Customer Success Manager

Kanata, ON · On-site

Forecast customer volumes and track monthly project achievements. * Complete contract renewals, as ... Manage appeals process and client issues * Maintain and own project timeline * Determine client ...

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Customer Project Manager information

See Nepean, ON salary details

$10

$31

$57

How much do customer project manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer project manager in Nepean, ON is $31.54, according to ZipRecruiter salary data. Most workers in this role earn between $19.37 and $38.27 per hour, depending on experience, location, and employer.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and problem-solving skills are essential in this role.

How does a customer project manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What are the key skills and qualifications needed to thrive as a customer project manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.
What job categories do people searching Customer Project Manager jobs in Nepean, ON look for? The top searched job categories for Customer Project Manager jobs in Nepean, ON are:
What cities near Nepean, ON are hiring for Customer Project Manager jobs? Cities near Nepean, ON with the most Customer Project Manager job openings:
Customer Project Manager jobs near you
Infographic showing various Customer Project Manager job openings in Nepean, ON as of August 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $65,600 per year, or $31.5 per hour.

Senior Technical Project Manager - Engineering Team

Magnet Forensics

Ottawa, ON • On-site

Full-time

Medical, Retirement

Re-posted 4 days ago

Job description

Who We Are; What We Do; Where We're Going
 
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
 
Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.
 
With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.
 
If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 

Role Overview 

The Senior Technical Project Manager (Senior TPM) leads complex technical programs that span multiple teams and require cross-functional coordination. This role bridges team-level delivery excellence with broader organizational impact, owning programs with greater technical complexity and stakeholder breadth.


The Senior TPM operates as an individual contributor, driving program outcomes through
influence, technical understanding, and strong stakeholder relationships.

What You'll Do
Program Delivery & Execution
  • Lead end-to-end delivery of complex programs spanning 2-5 engineering teams through the
    full SDLC;
  • Develop and maintain detailed program plans including milestones, critical path,
    dependencies, and resource needs;
  • Use Agile metrics and data-driven analysis to steer work to successful completion, identify
    risks early, and recommend corrective actions;
  • Report on program health for all active programs, ensuring stakeholders have clear visibility
    into status, risks, and trade-offs.
Cross-Functional Coordination
  • Coordinate deliverables across teams with shared dependencies, ensuring alignment on
    priorities and timelines;
  • Facilitate technical discussions to surface integration risks, dependency conflicts, and
    sequencing challenges;
  • Communicate and track deliverables with external dependencies and/or customers;
  • Chair program-related meetings, ensuring clear action items, owners, and due dates.
 
Process Improvement & Operational Excellence
  • Identify and implement opportunities to improve team and cross-team effectiveness;
  • Contribute to the development of repeatable, scalable processes for program execution and
    release readiness;
  • Track and communicate delivery health metrics, using data to drive continuous
    improvement;
  • Proactively identify gaps in process and execution and recommend solutions.
 
Stakeholder Communication
  • Produce and communicate program health documentation to all program stakeholders,
    bridging technical and business contexts;
  • Provide clear, concise updates to senior leadership on program status, risks, and trade-offs;
  • Build effective working relationships across Engineering, Product, and other functional
    teams.
 
Coaching & Mentorship
  • Coach engineering teams in Agile principles and practices;
  • Mentor junior Technical Project Managers, sharing best practices and helping develop their
    program management skills;
  • Facilitate retrospectives that surface actionable improvements and drive team learning.
What We're Looking For

  • 5+ years of technical program or project management experience, with demonstrated

    delivery of complex, multi-team programs;

  • Experience with project management in continuous deployment or Agile environments;

  • Strong analytical skills, with experience using data and metrics to assess program health and

    recommend solutions;

  • Technical fluency sufficient to understand software architecture, assess dependencies, and

    participate in trade-off discussions;

  • Demonstrated understanding of software development and test methodologies;

  • Strong written and verbal communication skills, with the ability to tailor messaging for

    technical and non-technical audiences;

  • Demonstrated decision-making skills, interpersonal skills, and leadership qualities;

  • Experience influencing outcomes across teams without direct authority;

  • Possess the ability to learn new technology quickly and effectively.

Compensation & Benefits 
The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you.  If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).
 
$110,000 - $160,000 (CDN) a year 
 
Position Type: Current Vacancy 

Magnet is proud to offer benefits such as: 
 
- Generous time off policies 
- Competitive compensation 
- Volunteer opportunities  
- Reward and recognition programs   
- Employee committees & resource groups  
- Healthcare and retirement benefits 
 
Indicators of Success
 
We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences".  It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have "been there, done that".  We want to be part of your development journey, and we'll learn as much from you as you learn from us. 
 
How We Work
 
At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person. How often you'll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team's goals.
 
We're excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!
 
The Most Important Thing
 
We're looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:
 
CARE - We care about each other and our mission to make a difference in the world.
OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect.
DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.
EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work.
 
Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.
 
Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact [email protected] should you require any accommodations.
 
All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position's job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.
 
US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
 
Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 
Magnet does not use artificial intelligence (defined as a machine-based system that infers from input to generate outputs such as predictions, content, recommendations, or decisions) for screening, assessing, or selecting applicants. Should this practice change, we will update this disclosure accordingly.
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