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Customer Project Manager Jobs in Nepean, ON (NOW HIRING)

You will show your project management skills by planning software releases; responding quickly to customer requests; collecting and documenting customer requirements; coming to agreements on deliver ...

Project Coordinator

Ottawa, ON · On-site

CA$65K - CA$75K/yr

You'll work with customers, adjusters, subcontractors, estimators, accounting, compliance ... Support the Project Manager in coordinating assigned files from initial intake through mitigation ...

Overview: The Project Manager in the Highways and Freeways group will play a pivotal role in ... We work in collaborative teams, both within the company and with our partners and customers, to ...

Represent QNX technology and program status with customers, partners, and internal leadership. What ... Formal project or program management certifications are desirable Accelerate your career with QNX ...

Introduction We manage the lifecycle of customer projects, aligning client goals with Cisco's strategy. We use PMI and Agile methodologies to maintain project health, financial stability, and ...

Showing results 21-40

Customer Project Manager information

See Nepean, ON salary details

$10

$31

$57

How much do customer project manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer project manager in Nepean, ON is $31.54, according to ZipRecruiter salary data. Most workers in this role earn between $19.37 and $38.27 per hour, depending on experience, location, and employer.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and problem-solving skills are essential in this role.

How does a customer project manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What are the key skills and qualifications needed to thrive as a customer project manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.
What job categories do people searching Customer Project Manager jobs in Nepean, ON look for? The top searched job categories for Customer Project Manager jobs in Nepean, ON are:
What cities near Nepean, ON are hiring for Customer Project Manager jobs? Cities near Nepean, ON with the most Customer Project Manager job openings:
Infographic showing various Customer Project Manager job openings in Nepean, ON as of August 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $65,600 per year, or $31.5 per hour.

Project Manager - Facilities & Capital Projects

Sotera Health

Ottawa, ON • On-site

Full-time

Re-posted 19 days ago


Job description

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

We are seeking an Engineering Project Manager, Facilities & Capital Projects to work with cross functional, interdisciplinary teams in multiple technical/engineering projects, and be responsible for overall project management by adopting and applying project management tools, techniques, and best practices.

The Engineering Project Manager, Facilities & Capital Projects will work with cross functional, interdisciplinary teams in multiple technical/engineering projects, and be responsible for overall project management by adopting and applying project management tools, techniques, and best practices.

This will include; developing and maintaining detailed project management plans considering commercial, technical, legal, and regulatory requirements; developing, maintaining and reporting schedule, budget and resources performance against plans; identifying risks and implementing risk mitigation strategies; as well as improving project management practices across the engineering department.

Key Responsibilities

  • Structures and manages detailed, end-to-end project plans, holding stakeholders accountable for progressing against established scope/timelines while providing timely and effective communication on project status, risks, issues, analyses/findings to Senior Leadership Team
  • Overall responsibility for driving the execution of projects within portfolio across all domains in order to meet the stated success criteria and project(s) value realization, with explicit consideration to business process, change impacts and the transition from planning to execution and eventually hand over to customer.
  • Anticipates risks, issues, trends and the potential impacts and timely resolution of impediments, while effectively managing the integrated schedule and ensuring continuing review and prioritization

Project Definition & Initiation

  • Leads the definition of business case, and project objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Facilitates the development of project specification (technical, functional, cost (expenditure authorization), time, scope) based on stakeholder requirements.
  • Collaborates with key stakeholders to define project requirements, scope, and baselines.
  • Ensures that the project objectives defined are aligned with the strategic goals of the organization.

Project Planning

  • Develops detailed project plans considering commercial, technical, legal, and regulatory requirements, and track progress as per Nordion's project management process.
  • Manages changes to the project scope, schedule, and budget using defined change management processes.
  • Clearly communicate project goals and team member responsibilities; convene and manage project meetings as required by the project.
  • Owns, manages, and resolves resource availability and allocation.

Project Execution, Monitoring & Control

  • Measures and monitors project performance (scope, budget, schedule, and quality) using appropriate tools and techniques.
  • Ensures that all projects are delivered on-time, within scope and within budget.
  • Coordinates the activities of interdisciplinary members of the project team (strategic supply, procurement, commercial, operations, quality, etc.).
  • Monitors all work related to function, delivery, resources, and quality.
  • Identifies project risks, maintain risks and issues log, implement risk mitigation strategies, and reports/escalates issues to management as needed.
  • Creates and maintains comprehensive project documentation as well as manages project milestones per requirements of Nordion's project management process.
  • Manages the relationship with all stakeholders (internal and external).
  • Communicates project status to key stakeholders and team members effectively; facilitates resolution of conflicts and disagreements.
  • Maintains action plans and report status on all projects on an ongoing basis, including identification and resolution of resource constraints and other issues.
  • Adheres to Nordion's Environmental, Health & Safety Policies, Quality Management System, and any other organizational procedures.

Project Management Processes, Standards & Tools

  • Assists Manager, Project Services in project portfolio management, development and maintenance of standards, templates, project management and Nordion's project development processes.
  • Provides continuous insight on process improvements or resources/ tools and opportunities.
  • Develops and contributes standards and templates to the project management toolkit.

Qualifications

  • Post-secondary Engineering or other technical degree
  • Minimum 5 years' experience managing and/or leading one or more complex technical projects, ideally with some experience in the nuclear sector
  • Project Management Professional (PMP) or similar, is required

Skills & Competencies

  • Demonstrated ability to effectively lead/manage complex capital engineering/facilities projects with wide breadth of cross-stakeholder impacts with deep understanding of project management tools, techniques and best practices.
  • Experience working and applying project management methodologies - traditional/waterfall, Agile and visual management.
  • Moderate to deep working knowledge of business principles, strategy deployment and contracts.
  • Strong working knowledge of MS products (Word, Excel, Power Point, Project), Recent and relevant working experience with management systems.
  • Exceptional communication skills (written and verbal), including ability to formulate concise and impactful methods of communication.
  • Superior organizational skills, including ability to employ systematic approach for identifying and tracking dependencies, ensuring proper resolution of outstanding items, and structuring efficient stakeholder meetings/discussions.
  • Demonstrates a high degree of persuasive power and is a team player with high intrinsic motivation. Uses empathy to understand needs of others and uses that knowledge to motivate them. Sets an example that others willingly follow.
  • Strong interpersonal and collaboration skills to actively listen and communicate in ways that foster trust and show flexibility. Easily adapt to varied roles on teams from follower to leader. Change approach or method to best fit the situation.
  • Demonstrated ability to consistently apply expert judgment with available information when proposing solutions/recommendations.
  • Ability to excel in a self-directed work environment and influence across the organization. Knows what communication is needed to succeed and ensures it takes place.

Sotera Health goes to market through its three best-in-class businesses - Sterigenics, Nordion and Nelson Labs. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.