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Customer Project Manager Jobs in Doylestown, PA (NOW HIRING)

The Project Manager will manage customer projects once awarded in regard to safety, schedule, profit and customer satisfaction. The Project Manager will work closely with project team to develop and ...

The project manager will lead projects from award through closeout, ensuring safety, schedule ... Participate in customer site visits, proposal development and contract development/reviews to ...

Serve as primary point of contact for clients - manage customer scope expectations * Management and preparation of project schedules, budgets and change orders * Allocating available resources to ...

The Project Manager is responsible for providing project management for multiple customers simultaneously related to the implementation of a highly configurable MES software solution. The successful ...

Has ownership for project customer product specifications. As such, this position will solicit required functional support for projects; utilizing leadership, business acumen, and project management ...

Has ownership for project customer product specifications. As such, this position will solicit required functional support for projects; utilizing leadership, business acumen, and project management ...

Has ownership for project customer product specifications. As such, this position will solicit required functional support for projects; utilizing leadership, business acumen, and project management ...

Project Manager

Philadelphia, PA

$104.90K - $174.70K/yr

This customer-facing role ensures alignment between internal teams, external stakeholders, and contractual obligations. The Project Manager leads project planning, resource coordination ...

In this position, you will manage multiple projects at once and be responsible for schedule, budget, quality, and customer satisfaction. You will work closely with property owners, insurance ...

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Customer Project Manager information

See Doylestown, PA salary details

$35.7K

$89K

$111.6K

How much do customer project manager jobs pay per year?

As of May 28, 2026, the average yearly pay for customer project manager in Doylestown, PA is $89,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $102,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Project Manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.

How does a Customer Project Manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What does a Customer Project Manager do?

A Customer Project Manager oversees projects on behalf of clients to ensure they are completed on time, within budget, and to the customer’s satisfaction. They act as a main point of contact between the customer and the project team, managing communication, setting expectations, and resolving any issues that arise. Their responsibilities often include planning project timelines, coordinating resources, tracking progress, and delivering regular updates to clients. The role requires strong organizational, communication, and problem-solving skills.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

What are popular job titles related to Customer Project Manager jobs in Doylestown, PA? For Customer Project Manager jobs in Doylestown, PA, the most frequently searched job titles are:
What cities near Doylestown, PA are hiring for Customer Project Manager jobs? Cities near Doylestown, PA with the most Customer Project Manager job openings:
Customer Project Manager - Manufacturing Automation

Customer Project Manager - Manufacturing Automation

Formic

Philadelphia, PA • On-site

$82.20K - $105.40K/yr

Other

Posted 23 days ago


Job description

About the Go-To-Market Team

The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre-deployment coordination through onboarding and long-term engagement, the team drives adoption, strengthens relationships, and ensures customers achieve meaningful operational outcomes.

Customer Operations serves as the connective tissue between customers and internal teams, ensuring expectations are clear, communication is proactive, and execution is coordinated. The team also captures customer feedback and insights to continuously improve the product, delivery experience, and long-term customer outcomes.

About the role:

As a Customer Operations Project Manager, you will own the customer relationship from pre-deployment through long-term engagement, ensuring a seamless experience and sustained value realization. You will serve as the central point of contact for customer coordination, orchestrating internal teams, documentation, and communication to ensure onboarding and ongoing engagement are proactive, clear, and consistent.

Success in this role requires strong operational discipline, the ability to anticipate risk, and a customer-advocacy mindset that surfaces feedback internally, improves the customer experience, and identifies opportunities to expand customer impact over time.

In this role you will:

  • Own the customer relationship from pre-deployment through long-term engagement
  • Serve as the primary point of contact for customer communication and non-technical coordination
  • Drive successful onboarding by ensuring timelines, documentation, and internal handoffs are executed effectively
  • Partner cross-functionally with Sales, Fleet Operations, and Engineering to align customer expectations and delivery execution
  • Monitor customer health, engagement, and risk signals and take proactive action when issues arise
  • Manage customer communications during key milestones, changes, and escalations to maintain trust and clarity
  • Identify opportunities to expand customer impact by understanding operational goals and usage patterns
  • Partner with Sales to support expansion opportunities through strong relationships and customer insight
  • Capture and elevate the voice of the customer to inform product, process, and experience improvements
  • Maintain accurate documentation and internal visibility into customer status, risks, and next steps

What makes you a great fit:

  • 3-7+ years of experience in customer success, account management, client services, or customer-facing program management
  • Proven ability to manage complex customer relationships and drive outcomes through cross-functional coordination
  • Strong operational discipline, follow-through, and ability to manage multiple priorities simultaneously
  • Experience working with industrial, manufacturing, hardware, robotics, or operationally complex customers preferred
  • Excellent written and verbal communication skills with confidence in customer-facing conversations
  • Comfort navigating ambiguity and evolving processes in a fast-growth environment
  • Strong judgment and calm execution during escalations, shifting priorities, and time-sensitive customer needs
  • Ability to identify expansion opportunities through strong relationships, customer insight, and operational outcomes
  • Proficiency with CRM and customer workflow tools such as Salesforce, ticketing systems, or project tracking platforms