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Customer Project Manager Jobs in Scranton, PA (NOW HIRING)

The Project Manager is responsible for managing and coordinating all necessary project resources ... organizational issues, and sound customer relations * Possess judgment to know when to ...

The Project Manager is responsible for managing and coordinating all necessary project resources ... organizational issues, and sound customer relations * Possess judgment to know when to ...

The Project Manager is responsible for managing and coordinating all necessary project resources ... organizational issues, and sound customer relations * Possess judgment to know when to ...

As a Project Manager, you will lead the design and implementation of technical, operational, and ... Working closely with operations, engineering, IT, safety, HR, finance, and customer stakeholders ...

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

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Customer Project Manager information

See Scranton, PA salary details

$36.1K

$90K

$112.8K

How much do customer project manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer project manager in Scranton, PA is $90,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $103,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and problem-solving skills are essential in this role.

How does a customer project manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What are the key skills and qualifications needed to thrive as a customer project manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.
What are popular job titles related to Customer Project Manager jobs in Scranton, PA? For Customer Project Manager jobs in Scranton, PA, the most frequently searched job titles are:
What job categories do people searching Customer Project Manager jobs in Scranton, PA look for? The top searched job categories for Customer Project Manager jobs in Scranton, PA are:
What cities near Scranton, PA are hiring for Customer Project Manager jobs? Cities near Scranton, PA with the most Customer Project Manager job openings:

Project Manager

Liberty Companies LLC

Scranton, PA • On-site

Full-time

Re-posted 10 days ago


Job description

Overview

Liberty is seeking people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We'll challenge and inspire you to be your very best. We'll embrace what makes you unique and lift you up as you take chances. Here, you'll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to leverage your inherent curiosity and proven capabilities to catapult you to the next level.

The Project Manager is responsible for managing and coordinating all necessary project resources and documentation throughout the entire project lifecycle. This includes the maintenance of budget and schedule, and the management and administration of all contractual requirements, agreements with trade partners, purchase orders, meeting minutes and shop drawing logs. This individual also manages risk, insurances, general work performance and quality, and overall team progress against the project plan through consistent communication and collaboration with the owner and project team members.

Responsibilities
  • Lead and communicate with Liberty Field Supervision, Subcontractors and Vendors to assist them in working to the Project Schedule
  • Represent Liberty with Client(s), Architects, Consultants, Government Authorities, Vendors and Subcontractors
  • Administer financial aspects of the Owner's contract, subcontracts, and purchase orders
  • Build effective working relationships with clients and the Suffolk project team members
  • Project Start-Up:
    • Review the general contract and contract documents and confirm the budget setup and project milestones
    • Create a schedule of values and project logs, plan for project safety and mobilization, including review and validation with team members
  • Purchasing process and document control:
    • Maintain the buy schedule, write scopes of work, distribute and log subcontracts, write required contract riders and purchase orders, and confirm compliance with project insurance requirements
    • Review subcontractor references, obtain Subcontractor bonds, and maintain project files
    • Maintain and manage all purchase and delivery schedules, change order processes, shop drawings, document control logs, Owner, Architect and Subcontractor correspondence
    • Work with Purchasing in setting up/executing trade buyout including defining scope of work, authoring Exhibit B's, ensuring scope coverage, coordinating buy and project schedules
  • Meeting Management:
    • Attend all schedule and management meetings necessary to monitor and manage the project, chairing as appropriate
  • Financial Management:
    • Manage all requisitions and payments including lien releases and project payroll and maintains best possible cash flow throughout the project, communicating issues proactively
  • Project Closeout:
    • Deliver all necessary manuals to the Owner, consolidates project documentation and files
    • Manage subcontractor closeout, transfer of utilities, owner training, and punch list process
    • Deliver all warranties, as-builts and training to the owner
Qualifications
  • Bachelor's degree in Construction Management, Engineering or applicable discipline and experience relative to project size/scope
  • 5+ years of related experience
  • Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing
  • Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions
  • Ability to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity
  • Ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations
  • Possess judgment to know when to appropriately escalate issues up the chain of command
  • A strong sense of urgency and initiative
  • Able to quickly study and react to complex issues
  • Excellent problem-solving skills and the ability to confidently and decisively take action
  • Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner
  • The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems
  • Candidate must possess Suffolk's Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring
Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Liberty.

Employment Type: FULL_TIME