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Customer Program Manager Jobs in Tamarac, FL (NOW HIRING)

Technical Program Manager (Remote)

Miami, FL ยท On-site +1

$123K - $159K/yr

Role Overview We are seeking a Technical Program Manager (TPM) to bring structure, predictability ... Customer KYC and KYT readiness * Geographic and currency expansion initiatives * Coordinate partner ...

Technical Program Manager (Remote)

Miami, FL ยท Remote

$132K - $170K/yr

Role OverviewWe are seeking a Technical Program Manager (TPM) to bring structure, predictability ... Customer KYC and KYT readiness * Geographic and currency expansion initiatives * Coordinate partner ...

... programs throughout North America, Central America, and South America. This position will play a ... The Project Manager will serve as the primary interface between customers, Canon business units ...

Advisor, Program Mgmt

Boca Raton, FL ยท On-site

$96K - $145K/yr

... programs throughout North America, Central America, and South America. This position will play a ... The Project Manager will serve as the primary interface between customers, Canon business units ...

... programs throughout North America, Central America, and South America. This position will play a ... The Project Manager will serve as the primary interface between customers, Canon business units ...

Advisor, Program Mgmt

Boca Raton, FL ยท On-site +1

$96K - $145K/yr

... programs throughout North America, Central America, and South America. This position will play a ... The Project Manager will serve as the primary interface between customers, Canon business units ...

Advisor, Program Mgmt

Boca Raton, FL ยท On-site

$96K - $145K/yr

... programs throughout North America, Central America, and South America. This position will play a ... The Project Manager will serve as the primary interface between customers, Canon business units ...

... a SAP Program Manager - Senior Associate, you will oversee and manage large-scale SAP ... or customer information, handling proprietary assets, or collaborating closely with team members.

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Customer Program Manager information

See Tamarac, FL salary details

$8

$51

$80

How much do customer program manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer program manager in Tamarac, FL is $51.20, according to ZipRecruiter salary data. Most workers in this role earn between $34.13 and $65.77 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Tamarac, FL are hiring for Customer Program Manager jobs?

Cities near Tamarac, FL with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Tamarac, FL as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $106,500 per year, or $51.2 per hour.

Technical Program Manager (Remote)

Cyclops Inc

Miami, FL โ€ข On-site, Remote

$123K - $159K/yr

Full-time

Re-posted 9 days ago


Job description

Location: Fully Remote.
We're open to candidates based within U.S. Eastern Time or Central European Time zones.
Role Overview

We are seeking a Technical Program Manager (TPM) to bring structure, predictability, and most importantly clarity to our product and engineering delivery efforts. This role reports to the COO and works in close partnership with the Director of Engineering and Director of Product as a shared execution resource.
The TPM serves as the central coordination, communication, and execution lead for cross-functional initiatives involving external partners, internal product programs, and operational readiness. This role is hands-on, detail-oriented, and strongly focused on delivery excellence, ensuring initiatives ship with quality, on schedule, and in compliance, while maintaining shared understanding across teams, leadership, and external partners.Key Responsibilities
Program & Delivery Management
  • Organize and run execution for external integrations, partner onboarding initiatives, and internal cross-team initiatives
  • Own end-to-end project plans, including scope, timelines, dependencies, risks, and assumptions
  • Coordinate dependencies across engineering, product, operations, compliance, legal, and external partners
  • Identify delivery, operational, or compliance risks early and proactively propose mitigation strategies, clearly articulating tradeoffs and impacts
Cross-Functional Alignment & Communication
  • Act as the primary source of truth for program status, decisions, and next steps
  • Keep engineering and product leaders aligned through clear, consistent, and timely communication
  • Translate between technical, product, and business contexts to ensure shared understanding
  • Act as a neutral facilitator across teams to resolve ambiguity, align on decisions, and unblock progress
  • Partner closely with the technical integration owner to ensure technical discovery, delivery sequencing, and readiness are aligned
Partner Operations, Compliance & Readiness
  • Partner with Compliance, Legal, and Operations to support:
    • Merchant onboarding and KYB processes
    • Customer KYC and KYT readiness
    • Geographic and currency expansion initiatives
  • Coordinate partner requirements related to compliance, regulatory obligations, and contractual commitments
  • Support partner invoicing workflows, operational readiness, and ongoing partner lifecycle management
  • Ensure operational, legal, and compliance requirements are clearly documented, tracked, and reflected in delivery plans
External & Stakeholder Communication
  • Lead structured, professional communication with external vendors, partners, and clients
  • Clearly document agreements, decisions, operational requirements, and changes in scope or timelines
  • Prepare and distribute concise meeting summaries with clear action items, owners, and deadlines
  • Ensure external stakeholders receive consistent messaging and know what to expect and when
Execution Transparency & Reporting
  • Track project metrics and delivery health across initiatives
  • Prepare concise, high-signal weekly status updates for leadership and stakeholders
  • Surface deviations from plan early, clearly communicating risks, options, and recommended actions
  • Maintain continuity of context so teams are not revisiting or re-litigating prior decisions
Documentation & Process
  • Own and organize program and partner documentation in Confluence and related tools
  • Create and maintain clear written artifacts (plans, timelines, decision logs, summaries) that reduce ambiguity
  • Drive execution discipline through clarity and alignment, not unnecessary process or bureaucracy
Leadership Support
  • Support the COO, Director of Engineering, and Director of Product with planning materials, drafts, and follow-ups
  • Prepare delivery and partner-readiness updates for broader company awareness and go-to-market readiness as needed
  • Help ensure teams understand how delivery milestones connect to broader business objectives, GTM plans, and regulatory readiness
Required Qualifications & Experience
  • Exceptional written and verbal communication skills, with the ability to synthesize complex technical and business information into clear, actionable guidance
  • Proven experience leading technical programs, partner integrations, or cross-functional initiatives in close partnership with engineering and product teams
  • Experience managing external vendors, partners or client-facing deliveries, with clear ownership of commitments and communication
  • Strong organizational and problem-solving skills, with a structured, detail-oriented approach to planning and execution
  • Solid understanding of software delivery lifecycles and the ability to work from technical documentation and API specifications
  • Ability to operate independently, proactively surface risks, and drive issues to resolution
Nice to Have Experience
  • Experience in fintech or crypto (plus, but not required)
  • Background that includes hands-on exposure to technical delivery roles (e.g., project management, QA, business analysis, engineering, or technical support)
  • Experience with partner onboarding and operational compliance processes, such as KYB, KYC, KYT, and geographic or currency expansion, preferably within crypto, digital assets, or regulated financial services
  • Familiarity with applying AI tools and automation to enhance program execution, communication clarity, and operational efficiency
  • Familiarity with modern delivery and collaboration tools, including Jira, Confluence, or similar platforms
Compensation and Benefits
We offer competitive compensation designed to attract exceptional talent and reflect the experience, skills, and impact you'll bring to the team. Depending on the role, candidate location, and final engagement structure, this position may be structured as either direct employment or an independent contractor engagement. Compensation, benefits, and other terms will be aligned with the applicable engagement type and discussed during the hiring process.
Additional Benefits
  • Company issued laptop
  • Technology Accessories
  • Annual In-Person Full-Team Meetup

About Cyclops
Cyclops enables payments companies to onboard with a single partner, unlocking stablecoin settlement, payins, payouts and treasury optimization across global corridors - all through a single API.
Cyclops was founded by payments executives and crypto veterans who were fed up with stablecoin fragmentation. The first complete stablecoin platform built exclusively for the payments industry, Cyclops combines the agility of orchestration with the comprehensive build outs of full-stack providers. Cyclops has end-to-end integrations to every leading provider at every layer of the stablecoin stack, and proprietary technology built on top to make payments use cases effortless. With this unique approach, Cyclops is the only platform offering product and license redundancy in all major markets, with dozens of partners and over 100 global licenses.
Cyclops Culture
Don't join Cyclops if you're looking for a typical 9-5. The culture we've built is one of first-principles thinking and relentless execution. We wake up every day excited to deliver great products worthy of the world's best companies. Everyone who works at Cyclops must have a founder mindset, where no problem is too big to solve.