Customer Program Manager Jobs in Port Richey, FL

PROGRAM MANAGER II

University of Alabama at Birmingham 

This Position requires prioritizing a constant stream of time-sensitive tasks. This position will have to contend with agency and institutional deadlines, as well as high-pressure internal deadlines. To ensure research can begin and/or progress and that activities meet UAB expectations, this position must competently and swiftly complete projects. Organization of information, policies, procedures, deadlines, and contacts will be key. The nature of the responsibilities is complex and requires thought, attention to detail, communication and teambuilding skills, and the continued research of policies and best practices.

Key Roles & Responsibilities

• Responsible for administratively managing a large or complex University program or multiple programs. Provides input in the development of program plan and objectives with responsibility for achieving objectives within defined parameters. Typically supervises small staffs and are responsible for long range planning. Responsibilities include budgeting, networking/public relations, technical training and assistance, grant and report writing. May handle regulatory responsibilities, contract submissions and identify research funding. May handle event planning and oversight of construction projects.

• Design and carry out strategies for grant submissions. Read and understand Request for Applications and other application solicitations and application instructions; create timelines and checklists for grant submissions; work with faculty and to assist with project budgets and justifications; interact with subaward sites and collect required documents; understand components of submission and assemble the submission; partner with the Office of Sponsored Programs to meet requirements.

• Design and carry-out strategies for post-award administration. Read and understand terms and conditions of Notice of Award letters; build and process subcontracts and annual amendments; update and carefully monitor grant budgets, accounts and expenditures and track alignment with project and spending goals; set-due dates for and assist with post-award reporting such as annual progress reports and other required reporting; process and track subaward invoice payments; initiate financial processes such as rebudgets and cost-transfers, serve as a liaison between PIs and researcher sites, collaborators, and sponsors.

• Design and carry out strategies to assure proper accounting, monitor and reconciles general ledger accounts; track, check and plan effort and labor sources for research teams and faculty. Initiate and track approval processes and contracting for special projects such as international travel for collaborators, fee-for-service contracts for services received and rendered; ordering; international shipping of supplies.Actively engage with new training: engage with learning opportunities related to research administration via SOM, department, division, sponsor and UAB resources including: seminars; administration meetings; symposia; newsletters; notices. Actively discuss sponsor and UAB policies with colleagues; read and understand and implement current and new UAB and sponsor policies. Update and create administration process protocols as needed.Develop and train new talent. Contribute to a culture of employee engagement.

• Perform other duties as assigned

Knowledge, Skills, Abilities & Work Characteristics  

• Must be self-directed/self-motivated

• Must have good communication and interpersonal skills

• Must be able to perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure

• Must be able to accept responsibility for the direction, control and planning of one's own work and work independently

• Must exhibit flexibility and cope effectively in an ever-changing, fast-paced environment; perform effectively when confronted with critical, unusual situations; demonstrate the quality work ethic and maintain a customer focus.

Salary Range: $51,270 - $83,300

Education

• Bachelor's degree in a related field 

• And five (5) years of related experience required. 

• Work experience may NOT substitute for education requirement. 

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.