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Customer Program Manager Jobs in Fremont, CA (NOW HIRING)

Johnson Service Group

Program Manager

Milpitas, CA · On-site

$90K - $110K/yr

This person will be the liaison between customers and manufacturing, ensuring successful program ... Manage all phases of customer program execution to ensure customer satisfaction. * Coordinate cross ...

Flex Ltd.

Program Manager

Milpitas, CA · On-site

$99K - $137K/yr

This role will support a new customer program involving complex PCBA manufacturing and testing processes, requiring strong communication, time management, problem-solving, and foundational financial ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Fremont, CA

Customer Program Manager information

See Fremont, CA salary details

$9

$59

$93

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Fremont, CA is $59.20, according to ZipRecruiter salary data. Most workers in this role earn between $39.47 and $76.06 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Fremont, CA are hiring for Customer Program Manager jobs?

Cities near Fremont, CA with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Fremont, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $123,134 per year, or $59.2 per hour.

Senior Automotive SDV Customer Program Management

NXP Semiconductors

San Jose, CA • On-site

$220K - $303K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Job Title: Customer Program Management, Software-Defined Vehicles (SDV)

Primary Location: San Jose, CA

Secondary locations: Austin, TX or Novi, MI

Role Summary:

Seeking an experienced and highly influential Senior Customer Program Manager to lead strategic Software-Defined Vehicle (SDV) programs with top-tier automotive OEMs, driving projects from planning through successful delivery. This leadership role creates momentum, aligns teams around clear outcomes, engages directly with NXP senior leadership and OEM executives, and turns complex technical and delivery challenges into structured, achievable plans for success.

Job Responsibility:

  • Lead end-to-end execution of strategic SDV customer programs, clear plans, strong ownership, and successful delivery across hardware, software, and systems integration

  • Own and drive critical escalations with a positive, solutions-focused approach, establishing clear root cause, accountability, and resolution pathways at pace

  • Act as the senior interface to OEM leadership, building trust and aligning on priorities, risks, and recovery plans

  • Create strong cross-functional alignment across engineering, products, operations, and sales, enabling teams to overcome complex program challenges and deliver with confidence

  • Implement structured program governance that provides clarity on milestones, risks, decisions, and executive-level progress toward successful outcomes

  • Proactively identify and mitigate risks impacting delivery, quality, or customer satisfaction

  • Enable decision-making at executive level through clear, concise communication and trade-off recommendations

  • Recover and accelerate at-risk programs by building clear execution plans, restoring customer confidence, and protecting long-term strategic relationships

Job Qualification:

  • 10+ years leading strategic customer programs in semiconductor, automotive, OEM, or Tier 1 environments.

  • Executive-level customer engagement, influence, and stakeholder management.

  • Proven leadership of global, cross-functional teams delivering complex programs.

  • Strong commercial acumen with a track record of driving business growth and customer success.

  • Expert in customer escalation management, risk mitigation, and complex problem resolution.

  • Outstanding customer-facing, presentation, negotiation, and communication skills.

  • Deep understanding of automotive semiconductor hardware, software, and system solutions.

  • Ability to build long-term executive relationships, partnerships, and strategic alliances.

  • BSEE required; may consider other similar technical degrees

The base salary range for this position is as mentioned below per year. We also provide competitive benefits, incentive compensation, and/or equity for certain roles.
Company benefits include health. dental, and vision insurance. 401(k), and paid leave. Please note that the base salary range (OR hourly rate) is a guideline, and individual total compensation may vary based on a number of factors such as qualifications, skill level, work location, and other business and organizational needs. This base pay range is specific to California and is not applicable to other locations. A reasonable estimate of the base salary range as of the date of this posting is:

$220,400 to $303,100 annually

More information about NXP in the United States...

NXP is an Equal Opportunity/Affirmative Action Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, NXP will provide reasonable accommodations for otherwise qualified disabled individuals.

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