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Customer Program Manager Jobs in Fontana, CA (NOW HIRING)

Balda C Brewer

Program Manager (ISO 13485)

Ontario, CA · On-site

$90K - $130K/yr

This position is responsible for performing engineering and program management tasks to integrate ... Must be able to interact with customers in an open and honest manner and create positive ...

L3Harris Technologies

Lead, Program Management

Anaheim, CA · On-site

$127 - $236K/hr

... and customer interface under minimal supervision. In summary, this position is also expected to take a lead role in the execution of specific programs as defined by their manager. We are seeking a ...

Senra Systems

Senior Manufacturing Engineer

Anaheim, CA · On-site

$130K - $180K/yr

You'll own programs end-to-end - managing customer relationships, solving complex technical challenges, developing build processes, and ensuring quality and delivery targets are met. You need to be ...

Parsons Corporation

Senior Program Director

Corona, CA · On-site

$176K - $332K/yr

Assigns and manages staff to effectively deliver the project or program. * Acts as the Company ... We work in collaborative teams, both within the company and with our partners and customers, to ...

Luxfer Gas Cylinders

Technical Sales Manager

Riverside, CA · On-site

$110K - $140K/yr

Coordinate customer programs from quotation through commercialization, ensuring alignment on scope ... Ability to manage schedules, risks, and cross-functional initiatives. * Experience negotiating ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Fontana, CA

Customer Program Manager information

See Fontana, CA salary details

$9

$54

$86

How much do customer program manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer program manager in Fontana, CA is $54.98, according to ZipRecruiter salary data. Most workers in this role earn between $36.63 and $70.62 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Fontana, CA are hiring for Customer Program Manager jobs?

Cities near Fontana, CA with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Fontana, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $114,358 per year, or $55 per hour.

Program Manager (ISO 13485)

Balda C Brewer

Ontario, CA • On-site

$90K - $130K/yr

Full-time

Re-posted 7 days ago

Job description

This position is responsible for performing engineering and program management tasks to integrate new products from concept to manufacturing in a contract manufacturing environment. Activities include reviewing drawings, visualizing the product detail, understanding the manufacturing methods and process flows required to produce the item or assembly, and estimating the appropriate time, cost, and resources required to prepare and perform each process. The ideal candidate has experience with medical industry manufacturing processes, quality planning experience, and proven manufacturing experience in an injection molding environment. This position will be the key engineering point of contact for several new and ongoing sustaining projects with face-to-face customer account responsibility.

Essential Job Functions and Responsibilities:

· Responsible for Project Launch and Integration of assigned new programs that require engineering related functions internally and externally.

· The ability to garner the cooperation of cross functional departments to develop a synergistic team to attain desired project goals and deliverables

· Building a professional face-to-face engineering relationship with customers as a program is developed to ensure timely delivery to market.

· Utilizing manufacturing experience to review drawing requirements and identify special requirements/processes or possible manufacturing concerns to determine the proposed project is aligned within the company's manufacturing capabilities and product scope

· Facilitate quoting of costs and/or services outside of original project scope.

· Creating bills of materials and engineering documents.

· Procurement of new program materials or assets relative to the project requirements

· Identifying new innovations or concepts to improve costs and operational efficiencies

· Coordinate the projects across multiple manufacturing locations 5-10% travel may be required.

· Utilizing estimating tools to create/calculate bill of material requirements, manufacturing time/cost, and prepare final proposals for review and project deployment.

· Perform reviews for estimating processes and costs suggestions for improvements that benefit EBITDA profitability for continued growth of the company.

· Will have a working knowledge of Quality Planning Elements for successful deployment for IQ, OQ, PQ, Medical protocols.

· Will have proficiency for utilizing MS PowerPoint for generating presentations and proposals to internal and external teams

· Will possess the leadership and resolve to defend company processes, profitability, and sterling reputation

Core Competencies:

  • Must be able to interact with customers in an open and honest manner and create positive relationships.
  • Knowledge of validation and production processes in contract manufacturing.
  • Must be able to manage multiple customers and multiple projects simultaneously

Knowledge, Skills, and Abilities

· Analytical Skills/Organization - Strong analytical skills with attention to detail. Exceptional organizational and multi-tasking skills. Highly organized and can professionally manage and motivate internal cross-functional teams and clients a well.

· Manufacturing Familiarity - Must be well versed in value stream analysis for numerous manufacturing methods and equipment including molding, secondary operations, engineering consulting time, validation, and various added value assembly processes

· Plastics: Previous hands-on molding experience is required

· Professional Demeanor and Integrity: Be a Self-Starter who can work with minimal supervision with the expected accountability. The candidate works with integrity and ethical business practices. Must be thorough in completing tasks and focused on quality output. Will be responsible for consolidating, organizing, and reporting the program costs face-to-face with the client with a professional delivery. Team player with a positive, encouraging demeanor.

· Applications Skills - Knowledge of computers and relevant software applications. Proficient in MS Word,

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