Customer Portfolio Manager Jobs (NOW HIRING)

Description

About Bankwell:

Bankwell is a commercial bank with over $3 billion in assets, providing privately-owned businesses, their owners and executives as well as high net worth individuals with personalized and technologically advanced banking solutions. We are committed to delivering exceptional service through a single-point-of-contact, the Private Client Team, which represents an alignment of experienced financial professionals in support of businesses and individuals being well-banked.

Our team members and their clients benefit from an organizational focus on personal growth and technological innovation across business lines. These commitments enable the Bankwell Private Client Team to deliver financial solutions to unique niches with speed, efficiency, and care. More about Bankwell can be found at www.mybankwell.com.

Summary of Position:

The Portfolio Manager supports the Private Client Team in managing and growing existing CRE and C&I client relationships and assisting with new client relationships. Note - this Portfolio Manager role will also have a meaningful concentration of Real Estate and C&I clients to support. This position is responsible for actively managing and providing oversight of the loan portfolio and depository relationships, while providing excellent customer service on behalf of the Private Client Team.

 Responsibilities include:

• Support the Private Client Team with managing loan and depository relationships.
• Analyze and review financial information to assess the financial strength and creditworthiness of lending relationships at origination and on an ongoing basis. Spread financial statements and prepare financial models designed to sensitize various conditions impacting the proposed transaction. Prepare cash flow, collateral schedules, covenant sensitivity calculations, financial models, and guarantor statement analysis.
• Monitor credit performance of customer portfolios and escalate or remediate, as appropriate.
• Prepare credit and loan documentation by accurately compiling and organizing financial data, credit histories, and collateral information.
• Assist in the collection of monthly, quarterly and annual financial statements from borrowers and guarantors, as required.
• Track covenant compliance and provide necessary documentation.
• Track and manage non-performing, underperforming or delinquent loans, if applicable.
• Review loan files to ensure that risk ratings are appropriate and prepare documentation to support any recommended changes.
• Participate in client meetings.
• Cross-sell additional bank products and services.
• Participate in special projects, as needed.

Requirements

Qualifications & Skills:

• Minimum of 5 years of relevant CRE commercial banking experience. Experience in the C&I sector is a strong plus 
• Must be proficient in Microsoft Suite with an emphasis on Excel and Word 
• Proficiency with Abrigo, Hubspot, Klarivis, Microsoft Copilot 365 is a plus
• Extensive knowledge of credit products offered and regulatory requirements
• Strong analytical skills in order to evaluate credit and financial issues
• Strong client interface skills.
• Able to contribute positively as part of a team
• Ability to work effectively with a strong will to help others
• Strong attention to detail and highly organized
• Excellent written and verbal communication skills
• Thrives in a high-pressured environment and has the ability to work with tight      deadlines
• Performs assigned tasks accurately and on a timely basis
• Ability to recommend process improvements to enhance efficiency
• Adheres to all applicable Policies and Procedures
• Bachelor's degree preferred

FLSA Status: Exempt

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks assigned by supervisory personnel, regardless of job titles or routine job duties.

Bankwell is committed to a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, national origin or ancestry, age, physical or mental disability, veteran or military status, marital status, or any other legally recognized protected basis under federal, state or local laws.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of Americans with Disabilities Act and certain other state or local laws. Please inform Bankwell's Human Resources representative if you need assistance completing any forms or to otherwise participate in the application process.

All employees are responsible for complying with banking regulations that apply to Bankwell. This includes, but is not limited to, adhering to the BSA and various consumer protection regulations, and complying with OFAC sanctions. Employees are required to complete compliance training and follow policies and procedures for applicable regulations based on their role. An employee's failure to comply with banking regulations will be individually reviewed and assessed. The result of non-compliance may impact job performance ratings and may be serious enough to require termination of employment.