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Customer Order Processing Jobs (NOW HIRING)

QUALITY GOLD INC

ORDER PROCESSING CLERK

Fairfield, OH · On-site

Scan individual items within customer orders sent to order processing to identify incorrect, extra, or missing items prior to shipment for the purpose of accurately shipping customer product and ...

VOLT

Order Processing Specialist

El Paso, TX · On-site

$30/hr

Manage and track customer orders throughout the entire order lifecycle. * Coordinate production ... Process order authorizations and support timely resolution of customer concerns. * Maintain ...

Precise Personnel, LLC.

Be Seen First

Order Processing Clerk

Chino, CA · On-site

$20/hr

Job Summary We are seeking a reliable and customer-focused Order Processing Clerk to support our daily operations. The ideal candidate will have strong communication skills, attention to detail, and ...

Techko Kobot Inc

Order Processing Specialist

Tustin, CA · On-site

$18 - $24/hr

We look forward to the next forty years where we will continue to uphold our values, customer ... Process customer orders accurately and efficiently within EDI systems such as SPS Commerce and ...

Lexus Nexus

Sales Order Processing Specialist

Houston, TX · On-site

$36K - $61K/yr

Would you like to support global brands by helping ensure customer orders are reviewed, fulfilled ... Process sales orders accurately and efficiently within established service level expectations.

Xometry

Order Processing Associate

Los Angeles, CA · On-site

$42K - $50K/yr

We are seeking an organized multi-tasker with exceptional attention to detail to join our growing Customer and Partner Care team as an Order Processing Coordinator (Specialist). Ideal candidates have ...

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Customer Order Processing information

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How much do customer order processing jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer order processing in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What is customer order processing?

Customer order processing refers to the series of steps a business takes to fulfill a customer's order, from receiving the order to delivering the product or service. This process typically includes order entry, payment processing, inventory checks, picking and packing items, shipping, and confirming delivery. Efficient order processing is crucial for ensuring customer satisfaction and smooth business operations, as it directly affects delivery times and accuracy. Many companies use specialized software to streamline and automate the process, reducing errors and improving efficiency.

What are the key skills and qualifications needed to thrive as a customer order processing specialist, and why are they important?

To thrive in Customer Order Processing, you need strong attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with order management systems, ERP software (like SAP or Oracle), and basic Excel is typically required. Excellent communication, problem-solving abilities, and customer service orientation help you stand out in this role. These skills ensure accurate processing, timely delivery, and positive customer experiences, which are crucial for business success.

What are some common challenges faced in a customer order processing role, and how are they typically addressed?

Customer Order Processing professionals often encounter challenges such as handling high order volumes during peak periods, managing discrepancies between customer requests and inventory availability, and ensuring order accuracy under tight deadlines. These challenges are typically addressed by leveraging robust order management systems, maintaining clear communication with other departments such as inventory and shipping, and following detailed checklists to minimize errors. Additionally, ongoing training and regular team meetings help staff stay updated on procedures and best practices, ensuring smooth and efficient order fulfillment.

What is the difference between Customer Order Processing vs Customer Service Representative?

AspectCustomer Order ProcessingCustomer Service Representative
Primary RoleHandling and managing customer orders from placement to fulfillmentAssisting customers with inquiries, complaints, and support
Skills & CertificationsOrder management systems, basic computer skills, attention to detailCommunication skills, problem-solving, customer service training
Work EnvironmentWarehouse, office, or online order centersCall centers, retail stores, or office settings
Industry UsageLogistics, retail, manufacturingRetail, telecommunications, hospitality

While both roles involve interacting with customers, Customer Order Processing focuses on managing and executing orders efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities are hiring for Customer Order Processing jobs?

Cities with the most Customer Order Processing job openings:

What states have the most Customer Order Processing jobs?

States with the most job openings for Customer Order Processing jobs include:

Infographic showing various Customer Order Processing job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $38,088 per year, or $18.3 per hour.

ORDER PROCESSING CLERK

Fairfield, OH • On-site

QUALITY GOLD OF CINCINNATI INC
See more jobs at QUALITY GOLD OF CINCINNATI INCexternal

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Medical, Dental, Vision, Life, Retirement, PTO

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Job description

Quality Gold, Inc. is a family-owned global company founded in 1979. We are headquartered in Fairfield, Ohio, and operate within the United States, Canada, and India. As a wholesale distributor and manufacturer, we offer more than 165,000 jewelry and gift products that are available to ship same day, and more than 150,000 items available via special order. We actively serve more than 15,000 retailers across the United States, its territories, and Canada.
At Quality Gold, we're not just about delivering high-quality solutions and services in the jewelry wholesale industry - we're about growth and innovation. As a company that's constantly expanding, we're at the forefront of technology, providing cutting-edge services to our ever-growing clientele. Our business has been built on a commitment to provide the largest selection of products, the best service, and the best value to our customers. We're looking for energetic and dedicated team players to contribute to our upward trajectory and play a key role in our journey towards even greater success.
BENEFITS: We offer a comprehensive benefits package that includes the following:
Medical, dental, and vision insurance, company-paid life insurance, and short/long-term disability insurance are all available to you on the first month following your start date. Over two weeks of Paid Time Off (PTO) that starts accruing on your first day of employment and increases after six years of service. Company 401(K) program with company matching that you are eligible to participate in the first month following three months of employment. Profit sharing, supplemental insurance, adoption assistance, employee discount, referral program, employee assistance program, and more!
SUMMARY: Scan individual items within customer orders sent to order processing to identify incorrect, extra, or missing items prior to shipment for the purpose of accurately shipping customer product and achieving customer satisfaction.
ESSENTIAL FUNCTIONS:

  • Throw items on sorting machine to be organized into bins for processing.
  • Pull batches of sorted product off of the sorter and scan individual items within each batch with an RF scanner to verify customer order accuracy.
  • Identify orders with incorrect, extra, or missing items and flag for resolution.
  • Select product from inventory to correct incomplete/incorrect orders.
  • Release verified orders to Shipping/Packaging area for customer shipment.
  • Maintain clean work area and restock supplies as needed.
  • Regular attendance and compliance with the Company's handbook policies and procedures
SUPERVISORY RESPONSIBILITIES: None
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPETENCIES:
  • Attention to detail.
  • Ability to quickly and accurately count.
  • Ability to identify and resolve problems.
  • Oral communication skills.
  • Ability to work in a team environment with individual responsibilities.
  • Ability to work in fast-paced environment with time sensitive customer requirements.
  • Comfortable working with Company software system for verifying and processing orders.
PHYSICAL DEMANDS:
  • Individuals working in this position must have the ability to carry (for short distances) bins of product weighing up to 30 lbs.
  • Utilize a hand-held RF scanner repetitively to scan high volumes of items.
  • Walk, bend, stretch high and low, and stand for long periods of time.
  • Pinching and grasping.
WORK ENVIRONMENT:
The performance of this position will require the position to work in a temperature-controlled warehouse, which is located in a secure area of the building. Warehouse conditions include temperatures that me be hot or cool at certain times, dust and dirt from packages, and noise volume may vary from fans, forklifts, conveyor belts, and warehouse machinery.
Individuals working in the "secure area" must follow the Company's Secure Area Dress Code and Security policies and procedures. All clothing must be free from metal, and no metal may be worn into the secure area of the building. Any metal inside or outside the body due to a medical condition must be visually inspected, or reasonable accommodations may be made.
POSITION TYPE AND EXPECTED HOURS OF WORK:
Part-Time Monday through Friday from 1:00 p.m. until "close" ("close" is generally around 6:00 to 7:00 p.m. but varies by day and throughout the year based on order volume and seasonal needs). Some overtime and Saturday hours may be required during peak-seasons.
TRAVEL: No travel is required for this position.
REQUIRED EDUCATION AND EXPERIENCE:
  • High school diploma or GED, or one year of related experience, education and/or training.
PREFERRED EDUCATION AND EXPERIENCE:
  • Prior warehouse experience is helpful but not required.

EQUAL OPPORTUNITY EMPLOYER STATEMENT
Quality Gold, Inc. prohibits discrimination and harassment of its employees or applicants based on a person's age, disability, gender, gender identity or expression, sexual orientation, national origin, race, color, religion, veteran status, marital status, genetic information, or any other protected group status.
OTHER DUTIES: This job description is not intended to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Quality Gold participates in the Department of Homeland Security and Social Security Administration's E-Verify program. E-Verify

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