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Customer Order Processing Jobs in California (NOW HIRING)

Job Overview Responsible for processing sales orders for customers in timely and accurate manner. Following up on holds and pending charges by email and phone. Manage customer database by updating ...

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Job Summary We are seeking a reliable and customer-focused Order Processing Clerk to support our daily operations. The ideal candidate will have strong communication skills, attention to detail, and ...

We are seeking an organized multi-tasker with exceptional attention to detail to join our growing Customer and Partner Care team as an Order Processing Coordinator (Specialist). Ideal candidates have ...

We look forward to the next forty years where we will continue to uphold our values, customer ... Process customer orders accurately and efficiently within EDI systems such as SPS Commerce and ...

We look forward to the next forty years where we will continue to uphold our values, customer ... Process customer orders accurately and efficiently within EDI systems such as SPS Commerce and ...

We look forward to the next forty years where we will continue to uphold our values, customer ... Process customer orders accurately and efficiently within EDI systems such as SPS Commerce and ...

We are seeking an organized multi-tasker with exceptional attention to detail to join our growing Customer and Partner Care team as an Order Processing Coordinator (Specialist). Ideal candidates have ...

Do you enjoy staying organized, solving problems, and helping ensure customers receive their orders ... In this role, you'll play a key part in the shipping process by coordinating orders, communicating ...

Do you enjoy staying organized, solving problems, and helping ensure customers receive their orders ... In this role, you'll play a key part in the shipping process by coordinating orders, communicating ...

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Customer Order Processing information

What is customer order processing?

Customer order processing refers to the series of steps a business takes to fulfill a customer's order, from receiving the order to delivering the product or service. This process typically includes order entry, payment processing, inventory checks, picking and packing items, shipping, and confirming delivery. Efficient order processing is crucial for ensuring customer satisfaction and smooth business operations, as it directly affects delivery times and accuracy. Many companies use specialized software to streamline and automate the process, reducing errors and improving efficiency.

What are the key skills and qualifications needed to thrive as a customer order processing specialist, and why are they important?

To thrive in Customer Order Processing, you need strong attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with order management systems, ERP software (like SAP or Oracle), and basic Excel is typically required. Excellent communication, problem-solving abilities, and customer service orientation help you stand out in this role. These skills ensure accurate processing, timely delivery, and positive customer experiences, which are crucial for business success.

What are some common challenges faced in a customer order processing role, and how are they typically addressed?

Customer Order Processing professionals often encounter challenges such as handling high order volumes during peak periods, managing discrepancies between customer requests and inventory availability, and ensuring order accuracy under tight deadlines. These challenges are typically addressed by leveraging robust order management systems, maintaining clear communication with other departments such as inventory and shipping, and following detailed checklists to minimize errors. Additionally, ongoing training and regular team meetings help staff stay updated on procedures and best practices, ensuring smooth and efficient order fulfillment.

What is the difference between Customer Order Processing vs Customer Service Representative?

AspectCustomer Order ProcessingCustomer Service Representative
Primary RoleHandling and managing customer orders from placement to fulfillmentAssisting customers with inquiries, complaints, and support
Skills & CertificationsOrder management systems, basic computer skills, attention to detailCommunication skills, problem-solving, customer service training
Work EnvironmentWarehouse, office, or online order centersCall centers, retail stores, or office settings
Industry UsageLogistics, retail, manufacturingRetail, telecommunications, hospitality

While both roles involve interacting with customers, Customer Order Processing focuses on managing and executing orders efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities in California are hiring for Customer Order Processing jobs?

Cities in California with the most Customer Order Processing job openings:

Infographic showing various Customer Order Processing job openings in California as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Order Processing Clerk

Torrance, CA • On-site

$18/hr

Full-time

Re-posted 2 days ago


Job description

Job Overview

Responsible for processing sales orders for customers in timely and accurate manner.

Following up on holds and pending charges by email and phone.

Manage customer database by updating accurate information.

This position is Monday-Saturday with a weekday off. 40hrs/week.
Please be advised that Enagic USA has a strict no overtime policy.

Responsibilities and duties

· Process machine orders for customers.

· Assist customers who contact us via phone, email or in person.

· Sorting through faxes, printing online and email orders.

· Handle cancellations, name changes, address changes.

· Following up return products.

· Following up commission / shipment hold orders.

· Following up Unpaid orders.

· Communicate with Japan to resolve registration issues.

· Assist customer with Regional changes.

· Assist customer with address changes and name changes.

· Reporting issues about GWS on Redmine.

· Reporting issues about SAP to NTT Data and IT.

· Assist Accounting Department for any payment questions.

Qualification

· Some college

· Over 1 year experience in managing data and taking orders over the phone

· Monday – Saturday with a weekday off (must be flexible to work on weekends)