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Customer Order Processing Jobs in California (NOW HIRING)

Della Infotech Inc.

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Order Management & Billing Specialist

Santa Clara, CA · On-site

$30/hr

Review and accurately process incoming customer purchase orders and sales orders . * Enter, maintain, and update customer and order information in ERP systems. * Manage customer orders from order ...

New

Nine Stars Group USA

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Data and Order Processing Clerk

Ontario, CA · On-site

$16 - $24/hr

Process sales orders for all customers and integrated data to Oracle Net Suite. * Generate and navigate Excel spreadsheets with accurate customer information, item quantity, pricing, SKUs, and ...

W.H.P.M. INC

Order Processor

Baldwin Park, CA

$18 - $20/hr

Required Experience *2-3 years experience (preferred) in order processing, customer service or related experience *High level of computer literacy *Excellent verbal and written communication skills

Vaco LLC

Sales Order Processor

Irvine, CA · On-site

$23 - $24/hr

The ideal candidate will have experience with SAP, high-volume order processing, and handling customer inquiries related to returns, cancellations, and order issues. Key Responsibilities Process and ...

Pacific IC Source

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Customer Order & Expedite Management Specialist

Yucaipa, CA · On-site

$24 - $28/hr

The Customer Order & Expedite Management Specialist plays a key role in ensuring timely and accurate processing of customer orders with a focus on low volume order management. This role involves ...

Aviso, LLC

Order Fulfillment Associate

Fremont, CA · On-site

$25 - $28/hr

Position Summary The Order Fulfillment Associate coordinates order processing and fulfillment activities. This role connects customers, Sales, Operations, and cross-functional teams to assist with ...

Aviso

Order Fulfillment Associate

Fremont, CA · On-site

$17.50 - $20.75/hr

Position Summary The Order Fulfillment Associate coordinates order processing and fulfillment activities. This role connects customers, Sales, Operations, and cross-functional teams to assist with ...

Navien, Inc.

Sales Order Processor

Irvine, CA · On-site

$23 - $24/hr

Responsible for processing and confirming purchase orders from customers/wholesalers using our SAP system * Answer telephone calls; provide product information, pricing, part numbers, model numbers ...

VOLT

Sales Order Processor

Irvine, CA · On-site

$23 - $25/hr

Support Regional Account Managers with order processing and account management activities * Process and confirm customer and wholesaler purchase orders using SAP * Respond to customer inquiries ...

Navien, Inc.

Sales Order Processor

Irvine, CA · On-site

$23 - $24/hr

Responsible for processing and confirming purchase orders from customers/wholesalers using our SAP system * Answer telephone calls; provide product information, pricing, part numbers, model numbers ...

Advantech USA

Order Process Specialist

Milpitas, CA · Hybrid

$50K - $57K/yr

Responsible for general order processing including material allocation and production scheduling. * Assists order allocation and fulfills backorders for sales and customers. * Informs Supply Chain ...

Advantech

Order Process Specialist

Milpitas, CA · On-site

$50K - $57K/yr

Responsible for general order processing including material allocation and production scheduling. * Assists order allocation and fulfills backorders for sales and customers. * Informs Supply Chain ...

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Customer Order Processing information

What is customer order processing?

Customer order processing refers to the series of steps a business takes to fulfill a customer's order, from receiving the order to delivering the product or service. This process typically includes order entry, payment processing, inventory checks, picking and packing items, shipping, and confirming delivery. Efficient order processing is crucial for ensuring customer satisfaction and smooth business operations, as it directly affects delivery times and accuracy. Many companies use specialized software to streamline and automate the process, reducing errors and improving efficiency.

What are the key skills and qualifications needed to thrive as a customer order processing specialist, and why are they important?

To thrive in Customer Order Processing, you need strong attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with order management systems, ERP software (like SAP or Oracle), and basic Excel is typically required. Excellent communication, problem-solving abilities, and customer service orientation help you stand out in this role. These skills ensure accurate processing, timely delivery, and positive customer experiences, which are crucial for business success.

What are some common challenges faced in a customer order processing role, and how are they typically addressed?

Customer Order Processing professionals often encounter challenges such as handling high order volumes during peak periods, managing discrepancies between customer requests and inventory availability, and ensuring order accuracy under tight deadlines. These challenges are typically addressed by leveraging robust order management systems, maintaining clear communication with other departments such as inventory and shipping, and following detailed checklists to minimize errors. Additionally, ongoing training and regular team meetings help staff stay updated on procedures and best practices, ensuring smooth and efficient order fulfillment.

What is the difference between Customer Order Processing vs Customer Service Representative?

AspectCustomer Order ProcessingCustomer Service Representative
Primary RoleHandling and managing customer orders from placement to fulfillmentAssisting customers with inquiries, complaints, and support
Skills & CertificationsOrder management systems, basic computer skills, attention to detailCommunication skills, problem-solving, customer service training
Work EnvironmentWarehouse, office, or online order centersCall centers, retail stores, or office settings
Industry UsageLogistics, retail, manufacturingRetail, telecommunications, hospitality

While both roles involve interacting with customers, Customer Order Processing focuses on managing and executing orders efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities in California are hiring for Customer Order Processing jobs?

Cities in California with the most Customer Order Processing job openings:

Infographic showing various Customer Order Processing job openings in California as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Order Management & Billing Specialist

Santa Clara, CA • On-site

Della Infotech Inc.
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Della Infotech Inc.external

$30/hr

Full-time

Medical

Posted yesterday

New

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Job description

Position: Senior Order Management & Billing Specialist (Order-to-Cash)

Location: Leonard Ct, Santa Clara, CA 95054
Duration: 6 Months temp to hire
Pay Rate: $30/hr on W2
Pay Frequency: Weekly
Schedule: Monday–Friday, 8:00 AM–5:00 PM


Position Summary

We are seeking a Senior Order Management & Billing Specialist to support customer order processing and commercial operations. This role will be responsible for managing customer purchase orders and sales orders from order entry through shipment and billing, ensuring accurate transactions, timely invoicing, and excellent customer support.

The ideal candidate will have strong experience in customer order management, order entry, billing/invoicing, ERP systems, and customer service. Experience with procurement or supplier purchase orders alone is not sufficient; candidates should have direct experience managing customer-facing sales orders and the Order-to-Cash (O2C) process.

Key Responsibilities

  • Review and accurately process incoming customer purchase orders and sales orders.
  • Enter, maintain, and update customer and order information in ERP systems.
  • Manage customer orders from order entry through fulfillment, shipment, and billing.
  • Review quotes, contracts, pricing, and customer requirements when processing orders.
  • Process order changes, updates, cancellations, and corrections.
  • Coordinate with customers, Sales, Operations, Shipping, Finance, and other internal teams to resolve order issues.
  • Monitor order status and communicate updates to customers.
  • Generate, review, and send customer invoices.
  • Investigate and resolve billing, pricing, quantity, and order discrepancies.
  • Support the Order-to-Cash process and ensure transactions are completed accurately and on time.
  • Respond to customer questions regarding orders, shipments, invoices, and billing.
  • Identify and escalate critical customer, order, or billing issues to management.
  • Maintain accurate customer records, order documentation, and transaction data.
  • Manage multiple orders and transactions in a high-volume environment.
  • Identify opportunities to improve order processing, billing accuracy, and customer service.
  • Support the Customer Operations team with additional responsibilities as needed.

Required Qualifications

  • High school diploma/GED with 4+ years of relevant customer service/order management experience, OR
  • Bachelor's degree with 1+ year of relevant customer service/order management experience.
  • Direct experience with customer order management or sales order processing.
  • Experience processing customer POs and entering orders into an ERP system.
  • Experience with billing, invoicing, and resolving invoice/order discrepancies.
  • Understanding of the Order-to-Cash (O2C) process.
  • Strong customer service and communication skills.
  • Strong attention to detail and accuracy.
  • Ability to manage multiple priorities and high-volume transactions.
  • Strong problem-solving and analytical skills.
  • Proficiency with Microsoft Excel, Word, and Outlook.
  • Ability to work independently with minimal supervision and collaborate effectively with cross-functional teams.

Preferred Qualifications

  • Experience with SAP, Oracle, Salesforce, or another ERP/order management system.
  • Experience supporting commercial/customer operations.
  • Experience coordinating orders through shipment and final billing.
  • Experience handling customer billing inquiries and invoice discrepancies.
  • Experience in a manufacturing, life sciences, healthcare, technology, or other high-volume commercial environment.

Important Candidate Profile

Strong match:
Customer Order Management + Sales Orders + Customer POs + ERP + Billing/Invoicing + Shipment Coordination + Customer Service + Order-to-Cash.


Company Description

Della Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.

Della Infotech logo

About Della Infotech

Sourced by ZipRecruiter

Della Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Irvine, CA, US

Year founded

2012

Social media

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