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Customer Order Management Analyst Jobs (NOW HIRING)

C. H. Robinson

Order Management Analyst

Eden Prairie, MN · On-site

$25.38 - $40.21/hr

H. Robinson is looking for an Order Management Analyst . In thisroleyou willbe responsible ... Build relationships with customers by providing excellent customer service, professional ...

Saviance

Rep 2, Customer Order Mgmt

Vernon Hills, IL · On-site

$15.50 - $21.25/hr

Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution.Demonstrates working knowledge of business practices ...

NECI

Order Management Specialist

Clifton Park, NY · On-site

$55K - $59K/yr

An order management specialist must have excellent organizational and communication skills ... Proactively analyze and follow up on unshipped customer orders to ensure delivery commitments are ...

NECI

Order Management Specialist

Clifton, NY · On-site

$55K - $59K/yr

An order management specialist must have excellent organizational and communication skills ... Proactively analyze and follow up on unshipped customer orders to ensure delivery commitments are ...

CEC

Order Management Specialist

Chandler, AZ

$18.75 - $25/hr

Order Management Specialist Job Profile About the Company : Controlled Environments Company (CEC ... Compile, analyze, and manage the communication of various reports to customers. * Manage lead times ...

NECI

Order Management Specialist

Clifton Park, NY · On-site

$55K - $59K/yr

An order management specialist must have excellent organizational and communication skills ... Proactively analyze and follow up on unshipped customer orders to ensure delivery commitments are ...

NECI

Order Management Specialist

Clifton Park, NY

$55K - $59K/yr

An order management specialist must have excellent organizational and communication skills ... Proactively analyze and follow up on unshipped customer orders to ensure delivery commitments are ...

NECI

Order Management Specialist

Clifton Park, NY · On-site

$55K - $59K/yr

An order management specialist must have excellent organizational and communication skills ... Proactively analyze and follow up on unshipped customer orders to ensure delivery commitments are ...

Adobe

Analyst, Order Management

Lehi, UT · On-site

As stewards of Adobe's global quote-to-cash business processes, we aim to delight customers and ... Within Revenue Operations, the Growth Order Management Team facilitates the integration lifecycle ...

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Customer Order Management Analyst information

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How much do customer order management analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer order management analyst in the United States is $28.35, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What cities are hiring for Customer Order Management Analyst jobs?

Cities with the most Customer Order Management Analyst job openings:

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For Customer Order Management Analyst jobs, the most frequently searched job titles are:

Order Management Analyst

Eden Prairie, MN • On-site

C. H. Robinson
Transportation and Warehousing • 10K+ employees
Learn more about C. H. Robinsonexternal

$25.38 - $40.21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Key responsibilities

  • Oversee and carry out various order management tasks, such as tracking shipments, managing exceptions, conducting inventory reconciliation, forecasting and replenishing stock, handling invoicing, and ensuring the reconciliation of claims, credits, and pricing

  • Resolve problems with service failures and orders that do not flow through the automated system properly leveraging technology and process improvements to remove roadblocks

  • Build relationships with customers by providing excellent customer service, professional communication, and prompt responses to inquiries

C.H. Robinson rating

7.7

Company rating: 7.7 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

Job description

C.H. Robinson is looking for anOrder Management Analyst. In thisroleyou willbe responsible forensuring flawless execution of the order process from point of order placement. This high-volume position requires the combination of your analytical skills and commitment to customer experience as youidentifyand remove roadblocks that may occur throughout the automated order processes from placement to payment. You willshowcaseyour attention to detail and ability to flex in response to shifting priorities across a broad range of tasks, which include order planning, exception management, inventory management, payment resolution, and ongoing process improvement projects to drive operational efficiencies.Apply today and join us as we connect the world!

Responsibilities:

  • Oversee and carry out various order management tasks, such as tracking shipments, managing exceptions, conducting inventory reconciliation, forecasting and replenishing stock, handling invoicing, and ensuring the reconciliation of claims, credits, andpricing

  • Resolve problems with service failures and orders that do not flow through the automated system properlyleveragingtechnology and process improvementsto removeroadblocks

  • Build relationships with customers by providing excellent customer service, professional communication, and prompt responses toinquiries

  • Maintain item-level data in company systems, e.g., pack sizes, pricing, and commoditydescriptions

  • Convey complex and dynamic information to team members, customers, suppliers, and supplier'spartners

  • Execute and leverage reporting to enhance the customer experience, improve process and to distribute operational information to theteam

  • Perform to tactical and operational KPItargets

Required Qualifications:

  • Minimum 1 year of customer service or account coordination-related experience

  • Proficient in Microsoft Excel; able to navigate multiplesystems

  • Available to work flexible schedule including some weekends andholidays

  • High school diploma or equivalent

Preferred Qualifications:

  • Bachelor's degreea plus!

  • Supply chain knowledge

  • Demonstrated commitment to excellent customerservice

  • Strong written and verbal communication skills

  • Strong attention to detail

  • Team-oriented; able to work collaboratively in fast-pacedenvironment

  • Ability to workindependently

  • Ability to think creatively, strategically and navigate through the gray to resolve issuesin a timelymanner

  • Process-oriented; able toidentifygaps and opportunities forimprovement

  • Experience with Excel Macros and the ability toidentifybreakdowns within Macros is a plus!

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$25.38 - $40.21

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Three medical plans which include

    • Prescription drug coverage

    • Enhanced Fertility benefits

  • Flexible Spending Accounts

  • Health Savings Account (including employer contribution)

  • Dental and Vision

  • Basic and Supplemental Life Insurance

  • Short-Term and Long-Term Disability

  • Paid observed holidays

  • 2 paid floating holidays for U.S. hourly employees

  • Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

  • Paid parental leave

  • Paid time off to volunteer in your community

  • Charitable Giving Match Program

  • 401(k) with 6% company matching

  • Employee Stock Purchase Plan

  • Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on ourBENEFITS & WELLBEINGpage

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