Customer Operations Supervisor Jobs in Michigan (NOW HIRING)

We make it a point and a priority to promote within. We believe in rewarding superior performance and honoring our loyal team members who show commitment, perseverance and tenacity.

Position: Operations Supervisor - Landscape Maintenance Location: Ann Arbor, MI
Job Id: 3184 # of Openings: 1 Operations Supervisor - Ann Arbor, MI (Landscaping) The Operations Supervisor plays an essential leadership role by leading and supporting team members while ensuring services are delivered in alignment with customer expectations, company values, and safety standards. This role reports directly to the Operations Manager and is responsible for overseeing approximately 4–6 landscape crews. This is a hands‑on leadership opportunity for someone who enjoys developing people, solving problems, driving productivity, and being part of a growing organization with strong values and long‑term career opportunities.

Main Areas of Focus

• Team Leadership & Development


• Scheduling, Planning, & Operational Execution


• Service Quality & Productivity


• Safety Compliance & Accountability


• Resource, Equipment, & Crew Management


• Communication & Problem Solving

Successful Operations Supervisors are strong leaders with experience and knowledge in the landscape industry, including services such as mowing, landscape maintenance, landscape installations, and related field operations. During the winter season, Operations Supervisors support a designated area within our snow and ice management operations, working closely together throughout snow events to problem solve, support one another, and ensure services are completed safely and efficiently. During the landscape season, the role requires preparation and presence from early morning crew dispatch through the afternoon, while winter schedules transition to overnight and third‑shift hours based on weather events and operational needs.

Compensation & Benefits

• Total Base salary $55,000 - $65,000 annually


• + Bonus'


• Health, Vision, & Dental Benefits


• 401(k) plan, with company match


• Short Term and Long Term Disability


• Employee Assistance Program (EAP)


• Performance reviews


• Annual boot and rain gear reimbursement


• Company events


• Awards and recognition from peers and leaders


• Ongoing Training and Career Advancement Opportunities

Requirements - What We Are Looking For

• Experience leading and supervising production crews


• Strong leadership, communication, and organizational skills


• Development and coaching of team members through a hands‑on leadership approach


• Ability to plan, organize, and prepare daily operations efficiently


• Commitment to quality standards, safety procedures, and accountability


• Ability to manage equipment, vehicles, and operational resources responsibly


• Ability to adapt, problem solve, and lead in a fast‑paced environment


• Landscape industry experience preferred, but not required


• Desire and ability to embody the Core Values of Safety, Collaboration, Professionalism, Accountability, and Achievement


• Basic Microsoft Office proficiency and the ability to learn and utilize company software effectively


• Valid Driver’s License with a clean driving record

DJ's Landscape Management is a drug‑free workplace. As a condition of employment, new Team Members are required to pass a pre‑employment drug test and participate in random drug tests during their active employment.

DJ's Landscape Management is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

People ARE our culture. Without our magnificent team members, DJ’s Landscape Management would not be here at all. We train, educate, promote and ensure our team members have all the tools necessary to succeed in life. From Day 1, we have nothing but the utmost respect for the people that choose to join us. Afterall, they chose the best team there is …