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Customer Operations Manager Jobs in Roy, UT (NOW HIRING)

Wasatch Container

Be Seen First

Operations Supervisor

Layton, UT · On-site

$75K - $85K/yr

The work is precise, the customers are demanding, and the standards are high. We have been doing ... What You'll Own This role reports directly to the General Manager and is responsible for everything ...

DHL

Tasker

Ogden, UT · On-site

$3/hr

... warehouse management system. Taskers provide information and resolve issues with customers ... Work closely with operations to identify and eliminate overages, shorts and damages causing ...

AWP Safety

Operations Admin

Ogden, UT · On-site

$21 - $24/hr

Collaborate with and assist the Billing Specialist, Operations Manager and Branch Manager with orders and customer needs * Assist with payroll and general accounting functions * Answer incoming phone ...

New

AWP Safety

Operations Admin

Ogden, UT · On-site

$21 - $24/hr

Collaborate with and assist the Billing Specialist, Operations Manager and Branch Manager with orders and customer needs * Assist with payroll and general accounting functions * Answer incoming phone ...

Holley Performance

Warehouse Manager

Ogden, UT · On-site

$55K - $65K/yr

Operations Manager Position Type: Full Time Location: Onsite Ogden, UT Duties/Responsibilities ... Prepare all shipments for delivery to customers. * Ensure all picking sheets and orders from the ...

Floor & Decor

Connected Customer Supervisor

Ogden, UT · On-site

Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations ...

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Customer Operations Manager information

See Roy, UT salary details

$42.4K

$118K

$129.2K

How much do customer operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer operations manager in Roy, UT is $117,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,800.00 and $127,800.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What job categories do people searching Customer Operations Manager jobs in Roy, UT look for? The top searched job categories for Customer Operations Manager jobs in Roy, UT are:
What cities near Roy, UT are hiring for Customer Operations Manager jobs? Cities near Roy, UT with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Roy, UT as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $117,962 per year, or $56.7 per hour.

Operations Supervisor

Wasatch Container

Layton, UT • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

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Job description

We build protective packaging for aerospace, defense, and medical device customers — foam components, custom case inserts, and engineered wood crates. The work is precise, the customers are demanding, and the standards are high. We have been doing this for 30 years and we are very good at it.

We are looking for an Operations Supervisor who can run a 25-person manufacturing division at a high level — someone who brings structure and process discipline without losing sight of the people doing the work. Safety first, quality second, on-time delivery third. That order never changes.

What You’ll Own

This role reports directly to the General Manager and is responsible for everything that happens on the production floor.

• Daily production across all departments — foam fabrication, crate construction, kitting, and finishing

• Safety outcomes for the division. The target is zero recordable injuries.

• Quality at every stage of production. Our customers hold us to aerospace and defense standards and we hold ourselves to the same.

• On-time delivery. You coordinate priorities, lead times, and capacity across departments and resolve bottlenecks before they affect the customer.

• Culture. You build an environment where every person feels valued, heard, and trusted — and where they understand that the work they do matters.

• The development of your Coaches and production staff. You set clear expectations and address issues directly and fairly.

• Continuous improvement. You lead complex projects that drive lasting change, not just quick fixes.

Company Description

Company Overview

Wasatch Container has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. We are a privately owned diversified manufacturer of corrugated boxes, foam, and wood crates. Founded in 1995, our company enjoys national recognition for award winning design and print.
Our two facilities create a wide variety of packaging options for our customers. Wasatch Container was founded on the idea of finding innovative solutions to meet specific customer needs. Over the years, those needs have changed. What hasn’t changed is our commitment. Our focus is on channeling all of our advanced, affordable packaging solutions to exceed expectations for performance, customer service and quality.