Customer Operations Manager Jobs in Rifle, CO (NOW HIRING)

Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. 

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. 

We are excited to announce an exceptional opportunity to join our world-class team at Flynn Arby's as a General Manager. If you have a passion for the Food/Hospitality industry, a proven track record of success, and the ambition to lead a team to new heights, then this is the perfect role for you! As a General Manager at Flynn Arby's, you will have the chance to showcase your leadership skills, collaborate with a dedicated team, and contribute to the flawless execution of our operations. 

Responsibilities: 

• Create and implement strategies to enhance operational efficiency and maintain high levels of customer satisfaction. 
• Lead, mentor, and coach a team of individuals who consistently demonstrate exceptional work behaviors to ensure outstanding customer service and satisfaction. 
• Manage daily operations, including inventory control, staff scheduling, and cash management. 
• Implement and maintain strict adherence to all company policies, procedures, and food safety standards. 
• Drive sales growth through effective marketing initiatives and the successful execution of promotional campaigns. 
• Monitor and analyze financial performance, identify areas for improvement, and implement action plans to achieve targets. 
• Foster a positive work environment that promotes teamwork, collaboration, and personal development. 
• Ensure compliance with all regulatory requirements and maintain a safe and clean work environment. 

Requirements: 

• Proven experience as a General Manager in the Food/Hospitality industry, with a track record of successfully managing a high-volume establishment. 
• Exceptional leadership skills, with the ability to inspire and motivate a diverse team. 
• Strong understanding of business operations and the ability to analyze financial data for informed decision-making. 
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, suppliers, and team members. 
• Organized and meticulous, with the ability to effectively manage multiple tasks and prioritize in a fast-paced setting. 
• Knowledge of local health and safety regulations. 
• Flexibility to work evenings, weekends, and holidays as required. 

This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more!

General Manager Compensation Range: $56,485 - $65,000 per year. There is no fixed deadline to apply for this position. To apply, click the 'Apply Now' button.

Monthly profit share bonuses, Heathcare benefits (HSA/STD/LTD/Life/Legal/Pet/EAP), 401k with match, Tuition reimbursement, PTO, Paid Sick Leave

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!