Customer Operations Manager Jobs in Polo, IL (NOW HIRING)

Position Summary... What you'll do...Are you ready to use your innovative mindset to help create a world-class experience for customers for the World’s Largest Retailer? The Operations Manager, Fleet Safety, is a crucial role that thinks strategically while leading, motivating, and developing a team aimed at delivering world-class safety and operations. About Walmart Transportation: Our team is crucial in ensuring the safe and efficient movement of goods across the country. In this role, you will play an integral part in our company’s success by ensuring the safe operations of our private fleet, allowing them to deliver essential goods to our customers in a safe and timely manner. What You’ll Do:

• You will be responsible for identifying potential risks and conducting training sessions to educate drivers on safe operation practices.
• You will supervise the team, ensuring that each member follows safety protocols and holds themselves accountable.
• In the event of an accident or injury, you will handle the reporting and investigative processes, ensuring thorough analysis and prompt action.
• You must be familiar and stay up to date with OSHA regulations and reporting criteria, always maintaining compliance to create a safe and healthy work environment for everyone.

What You’ll Bring:

• You possess knowledge of laws, regulations, and safety rules regarding materials transportation, including DOT, FMCSA, PHMSA, CVSA, and state regulations.
• You have a solid working knowledge of vehicle maintenance, HazMat bill of ladings, safety, and transportation paperwork.
• You’re a team player who can effectively communicate with customers, suppliers, and associates regarding safe operations of Walmart Tractors/Trailers.
• You can drive and implement business plans to achieve production, quality, and safety goals.
• You can forecast staffing, workload, and safety performance results to meet business demands.
• You can monitor and manage productivity by preparing, reviewing, and analyzing business reports.
• You ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and maintaining procedures and supporting documentation.
• You can identify and ensure associate, customer, and supplier concerns are resolved using your judgment or consulting others when needed.
• You can supervise and manage associates and leaders in your area by giving direction, monitoring safety performance, providing feedback, and identifying training and development needs.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Benefits & Perks: Beyond a great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.  At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $84,000.00 - $126,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in occupational safety management, environmental science, traffic safety, transit safety, or related area and 2 years' experience in the field of safety within supply chain, retail, or related area.
Option 2: 4 years’ experience in the field of traffic safety within supply chain, retail, or related area.
2 years’ experience in continuous improvement methodologies (for example, Total Productive Maintenance (TPM)) within supply chain or transportation maintenance environments. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

1 or More Degreed Certifications (Associate Safety Professional; Certified Safety Professional; Certified Industrial Hygienist; Graduate Safety Practitioner) or Non-degreed certifications (Safety Management Specialist; Occupational Hygiene and Safety Technician; Safety Trained Supervisor; North American Transportation Management Institute Certified Director of Safety; North American Transportation Management Institute Certified safety Supervisor; Safety Management Specialist; Certified Safety Manager; Safety Director; Licensed Safety Professional; Certified Safety and Health Manager; Construction Health and Safety Technician), Microsoft Office Suite; SharePoint and OneDrive Primary Location... 3100 IL HIGHWAY 89, SPRING VALLEY, IL 61362-9133, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.