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Customer Operations Manager Jobs in Matawan, NJ (NOW HIRING)

CVS Health

Operations Manager

Jamesburg, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Princeton, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Wall, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

East Brunswick, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Commercial Catering Company

Be Seen First

Operations Manager

Queens, NY · On-site

$85K - $105K/yr

The Operations Manager is responsible for overseeing the daily operational and facility functions ... Ensure customer orders are fulfilled, packed, and dispatched accurately, on time, and in accordance ...

TCWGlobal

Client Services Operations Manager

New York, NY · On-site +1

$70K - $90K/yr

Maintain CRM workflows and operational processes * Identify opportunities for automation, integration, and system improvements * Coordinate new technology implementations or enhancements Leadership ...

CVS Health

Operations Manager

Scotch Plains, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

New York, NY · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

New York, NY · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

TCWGlobal

Client Services Operations Manager

New York, NY · On-site +1

$70K - $90K/yr

Maintain CRM workflows and operational processes * Identify opportunities for automation, integration, and system improvements * Coordinate new technology implementations or enhancements Leadership ...

Hawke & Co

OPERATIONS MANAGER

Manhattan, NY

Operations Manager Hawke & Co. - New York Garment Center About Hawke & Co. Founded in 1958, Hawke ... Coordinate with sales, product development, sourcing, logistics, customer service, and finance.

SalesJack

BizOps Manager

New York, NY · On-site

We are looking to hire a Business Operations Manager to help us scale the company across customer setup, revenue operations, product operations, and internal processes. This is a broad, high-impact ...

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Showing results 41-60

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Matawan, NJ

Customer Operations Manager information

See Matawan, NJ salary details

$46K

$127.8K

$140K

How much do customer operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer operations manager in Matawan, NJ is $127,785.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,400.00 and $138,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What cities near Matawan, NJ are hiring for Customer Operations Manager jobs?

Cities near Matawan, NJ with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you

Operations Manager

CVS Health

Jamesburg, NJ • On-site

$20.92 - $34.92/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Key responsibilities

  • Support the Store Manager in the total leadership and strategic operation of the store, including management, supervision, and policy implementation.

  • Supervise, assign, and direct activities of the store's crew, and support actions for operational and service improvement.

  • Assist customers with questions, problems, and complaints, and promote the CVS customer service culture.

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,364 frontline employees who took The Breakroom Quiz

92nd of 113 rated pharmacies

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)


Required Qualifications

  • Deductive reasoning ability, advanced analytical skills and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skill
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise


Preferred Qualifications

  • Experience as a retail manager or supervisor


Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$20.92 - $34.92

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/19/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

What CVS Health employees say

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