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Customer Operations Manager Jobs in Layton, UT (NOW HIRING)

Actylis

Sr. Operations Manager

Ogden, UT · On-site

Develop operational strategies that align production capacity with sales forecasts and customer ... Lead department managers and supervisors to ensure consistent execution of operational plans. Work ...

Walgreens

Pharmacy Operations Manager

Clearfield, UT · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Clearfield, UT · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Linde

Branch Operations Manager

Salt Lake City, UT · On-site

Branch Operations Manager Salt Lake City, UT, United States req28957 What you will enjoy doing ... You will oversee inventory level targets to meet customer needs and saobjectives * Anticipate ...

Linde

Branch Operations Manager

Salt Lake City, UT · On-site

Branch Operations Manager Salt Lake City, UT, United States req28949 What you will enjoy doing ... You will oversee inventory level targets to meet customer needs and saobjectives * Anticipate ...

Via

Field Operations Manager

Salt Lake City, UT · On-site

$60K - $70K/yr

As a Field Manager on Via's Operations team, you are the force that keeps our services running ... Operationally experienced, with a background in people management, logistics, customer service, or ...

Via

Field Operations Manager

Salt Lake City, UT · On-site

$60K - $70K/yr

As a Field Manager on Via's Operations team, you are the force that keeps our services running ... Operationally experienced, with a background in people management, logistics, customer service, or ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Layton, UT

Customer Operations Manager information

See Layton, UT salary details

$40.4K

$112.4K

$123.1K

How much do customer operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer operations manager in Layton, UT is $112,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,700.00 and $121,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Layton, UT?

The most popular types of Customer Operations jobs in Layton, UT are:

What job categories do people searching Customer Operations Manager jobs in Layton, UT look for?

The top searched job categories for Customer Operations Manager jobs in Layton, UT are:

What cities near Layton, UT are hiring for Customer Operations Manager jobs?

Cities near Layton, UT with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Layton, UT as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $112,369 per year, or $54 per hour.

Sr. Operations Manager

Actylis

Ogden, UT • On-site

Full-time

Re-posted 1 hour ago

Job description

Actylis is a global solutions provider with over 75 years of experience, specializing in streamlining the management of critical ingredients and raw materials for our business partners.

We offer both sourcing and manufacturing solutions tailored to meet diverse and evolving needs, ensuring a reliable, agile, and secure supply network. Our commitment to customization allows us to create flexible solutions, whether it's a unique specification, custom packaging, or tailored logistics strategies.

With deep expertise in quality and regulatory compliance, sourcing and logistics management, analytical services, and R&D support, we reduce complexities and mitigate risks, empowering our partners to focus on growing their business.

In furtherance of that goal, Actylis is seeking new members of the team. This expansion, coupled with a comprehensive benefits package, and opportunities for challenge and growth, make Actylis the ideal place to work and thrive. We hope you'll consider joining us!

Position Summary

The Senior Operations Manager is responsible for leading manufacturing and warehouse operations across the Ogden and Centerville facilities. This role ensures production targets, operational KPIs, quality standards, and safety requirements are consistently achieved while supporting continuous improvement and operational growth.

The position partners closely with cross-functional teams including Production, Quality, Supply Chain, and EHS to optimize processes, improve efficiency, and maintain regulatory compliance.

Responsibilities will include:
Production & Scheduling

  • Oversee production planning and scheduling to ensure orders are completed on time and within budget.

  • Translate high-level demand forecasts into actionable production plans.

  • Monitor machine utilization, labor allocation, and production output to maximize efficiency.

Warehouse & Supply Chain Operations

  • Manage warehouse operations including receiving, storage, inventory control, picking, packing, and shipping.

  • Ensure proper coordination between warehouse and production teams to maintain continuous material flow.

  • Collaborate with procurement and supply chain teams to prevent raw material shortages and production delays.

Quality & Regulatory Compliance

  • Ensure compliance with all applicable regulatory standards including GMP, ISO, and company quality systems.

  • Partner with Quality Assurance to investigate and resolve non-conformances, deviations, and customer complaints.

  • Maintain operational processes and documentation to ensure facilities remain audit-ready.

Continuous Improvement

  • Champion Lean Manufacturing and continuous improvement initiatives to improve operational efficiency and reduce waste.

  • Identify process improvements that increase productivity, equipment utilization, and yield.

Safety & Environmental Compliance

    • Promote a proactive safety culture throughout operations.

    • Partner with Environmental Health & Safety teams to identify hazards and implement corrective actions.

    • Ensure all safety incidents, near misses, and accidents are documented and investigated.

Required Experience & Knowledge

  • Bachelor's degree in Operations, Engineering, Supply Chain, or related field preferred.

  • 8-10 years of manufacturing operations experience.

  • 5+ years of leadership experience managing production or warehouse teams.

  • Experience in regulated manufacturing environments (GMP, ISO, or similar) preferred.

  • Strong leadership, communication, and problem-solving skills.

Physical Demand

  • Ability to walk production and warehouse floors for extended periods of time.

  • Ability to occasionally lift and move items up to 25 pounds.

  • Frequent standing, walking, bending, and reaching while conducting facility walkthroughs and inspections.

  • Ability to use standard office equipment including computers and communication devices.

Supervisory Responsibilities

  • Direct and oversee daily manufacturing and warehouse operations across multiple facilities.

  • Ensure operational performance meets established KPIs including productivity, efficiency, quality, and safety metrics.

  • Develop operational strategies that align production capacity with sales forecasts and customer demand.

  • Lead department managers and supervisors to ensure consistent execution of operational plans.

Work Environment

  • Work is performed in both office and manufacturing/warehouse environments.

  • Exposure to production areas that may include moving machinery, forklifts, and varying noise levels.

  • Personal protective equipment (PPE) such as safety glasses, hearing protection, or other safety gear may be required in designated production areas.

  • Occasional travel between facilities may be required.

Actylis is an Equal Opportunity Employer. Actylis US does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

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