ZipRecruiter

Log In

1

Customer Operations Manager Jobs in Hamilton, NY

Byrne Dairy and Deli

Operations Manager

New Hartford, NY · On-site

$46K - $52K/yr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Operations Managers work a minimum of 45 hours weekly. * High School Diploma * Leadership skills ...

Byrne Dairy and Deli

Operations Manager

Whitesboro, NY · On-site

$46K - $52K/yr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Operations Managers work a minimum of 45 hours weekly. * High School Diploma * Leadership skills ...

Byrne Dairy and Deli

Operations Manager

Utica, NY · On-site

$46K - $52K/yr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Operations Managers work a minimum of 45 hours weekly. * High School Diploma * Leadership skills ...

Byrne Dairy and Deli

Operations Manager

Morrisville, NY · On-site

$46K - $52K/yr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Operations Managers work a minimum of 45 hours weekly. * High School Diploma * Leadership skills ...

Byrne Dairy and Deli

Operations Manager

Norwich, NY · On-site

$46K - $52K/yr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Operations Managers work a minimum of 45 hours weekly. * High School Diploma * Leadership skills ...

Byrne Dairy and Deli

Operations Manager

Oneida, NY · On-site

$46K - $52K/yr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Operations Managers work a minimum of 45 hours weekly. * High School Diploma * Leadership skills ...

Byrne Dairy and Deli

Operations Manager

Hamilton, NY · On-site

$46K - $52K/yr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Operations Managers work a minimum of 45 hours weekly. * High School Diploma * Leadership skills ...

Byrne Dairy and Deli

Operations Manager

Oneida, NY · On-site

$46K - $52K/yr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Operations Managers work a minimum of 45 hours weekly. * High School Diploma * Leadership skills ...

Byrne Dairy and Deli

Operations Manager

Clinton, NY · On-site

$46K - $52K/yr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Operations Managers work a minimum of 45 hours weekly. * High School Diploma * Leadership skills ...

Byrne Dairy and Deli

Operations Manager

Cazenovia, NY · On-site

$46K - $52K/yr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Operations Managers work a minimum of 45 hours weekly. * High School Diploma * Leadership skills ...

Amazon

Operations Manager, RSR

Frankfort, NY · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ...

Walgreens

Pharmacy Operations Manager

Norwich, NY · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Utica, NY · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Utica, NY · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Norwich, NY · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

next page

Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Hamilton, NY

Customer Operations Manager information

See Hamilton, NY salary details

$49K

$136.2K

$149.2K

How much do customer operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer operations manager in Hamilton, NY is $136,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $147,500.00 and $147,500.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What cities near Hamilton, NY are hiring for Customer Operations Manager jobs? Cities near Hamilton, NY with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Hamilton, NY as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $136,163 per year, or $65.5 per hour.

Operations Manager

Byrne Dairy and Deli

New Hartford, NY • On-site

$46K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Description:
Byrne Dairy & Deli - Operations Managers - Full Time
Benefits Including Paid Vacation
Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu!
Sonbyrne Sales, Inc. / Byrne Dairy & Deli a local growing, family-owned company is actively seeking an Operations Manager. We offer competitive salary and great benefits. We are dedicated to creating a work environment where employees do their best work and deeply committed to advancing our employees.
Purpose of Position
Manages the entire retail and food service department in a single Byrne Dairy & Deli store according to company policies, procedures, and federal/state requirements. In your role as an Operations Manager, you will be responsible for the smooth operation of your store and food service area, effective employee management, and delivery of exceptional customer service. This is a very hands-on role, and you will spend most of your time on the store floor working with employees and customers.
Job Responsibilities
As an Operations Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal of helping us to continue to grow a successful organization. From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.
Your specific duties will include:
  • Ensuring customer loyalty by providing exceptional customer service, responding to customer's questions and resolving their problems and needs in a friendly, accurate and timely manner
  • Maintaining your store's gross profit and ensuring proper inventory management
  • Overseeing and recording delivery of merchandise, comparing records with merchandise ordered and reporting discrepancies in order to control costs
  • Performing human resource management duties to include supervising, training, hiring and communicating with corporate management
  • Planning and preparing work schedules and assigning employees to specific duties
  • Ensuring that payroll remains within the projected hours set by the corporate office
  • Monitoring and maintaining proper store cleanliness, appearance and maintenance as per company guidelines
  • Maintaining stock levels, inventory and stock rotation to required level
  • Protecting employees and customers by providing a safe and clean store environment

Job Requirements
As an Operations Manager, you must be the type of motivated and positive individual who enjoys rolling up your sleeves and doing whatever it takes to get the job done. You must also be highly organized and detail-oriented with strong analytic and prioritization skills. It is also important that you display excellent verbal and written communication, interpersonal and customer-service skills. Operations Managers work a minimum of 45 hours weekly.
  • High School Diploma
  • Leadership skills and a strong will to succeed
  • Minimum 3 years retail experience
  • Minimum 3 years supervisory experience
  • Equivalent combination of experience and education.
  • Supervise others by assigning/directing work, conducting employee evaluations, staff training and development, taking appropriate disciplinary/corrective actions. Develop and/or implement new and current policies/procedures/standards and/or rules/regulations.

Physical Demands
While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to climb or balance on a ladder and stoop, kneel, or crouch when stocking and cleaning shelves. The employee must be able to lift and/or move up to 50 pounds. The employee must be able to work in varying temperatures. Working in coolers and freezers.
Benefits
As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and respected family-owned company with one of the region's most recognized and popular brands. We will provide you with comprehensive online and hands-on training to prepare you for your role plus ongoing product and professional training to ensure your continued success with Byrne Dairy & Deli. Our commitment to promoting from within means that there is also plenty of room for advancement in our organization, with opportunities to move into management roles at the district level and beyond. Your hard work and professional dedication will be rewarded with a competitive compensation package that includes benefits.
Your benefits will include:
  • Medical, dental and vision coverage
  • Advanced Scheduling
  • 401(k)
  • Paid vacation
  • Paid sick leave
  • Scholarships
  • Employee recognition program

Estimated Salary: $46,000-52,000 annually
Employer's Disclaimer
  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Furthermore, the company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
  • This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Apply