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Customer Operations Manager Jobs in Fallbrook, CA

CVS Health

Operations Manager-CA

San Diego, CA · On-site

$22.75 - $36.75/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Petco

Veterinary Operations Manager

Oceanside, CA · On-site

The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer ...

Petco

Veterinary Operations Manager

Oceanside, CA · On-site

The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer ...

Payroc

Logistics Operations Manager

San Diego, CA · On-site

Title Logistics Operations Manager Operations - POS Reports To VP, Operations POS About Payroc ... We believe the best solutions start when we listen first to our customers, our partners, and each ...

Payroc

Logistics Operations Manager

San Diego, CA

$90K - $110K/yr

Title Logistics Operations Manager Operations - POS Reports To VP, Operations POS About Payroc ... We believe the best solutions start when we listen first to our customers, our partners, and each ...

EōS Fitness

District Operations Manager

Oceanside, CA · On-site

$95K - $100K/yr

Our District Operations Manager is responsible for overseeing the Service team and supporting day ... Develop a team that delivers exceptional customer experience and hits business objectives. Core ...

Ghostrock LLC

Operations Manager (5827)

San Diego, CA · On-site

... leader, is seeking an Operations Manager to join our team in San Diego, CA. Position ... Consult with the customer to ensure conformity to contractual obligations establishes and maintain ...

CLEAR - Field

Operations Manager (SAN)

San Diego, CA · On-site

$72K - $92K/yr

The Operations Manager will be a part of our airport leadership team, reporting to the General ... Analyze key metrics, customer feedback and direct "on the floor" observations to make informed ...

CLEAR - Field

Operations Manager (SAN)

San Diego, CA

$72K - $92K/yr

The Operations Manager will be a part of our airport leadership team, reporting to the General ... Analyze key metrics, customer feedback and direct "on the floor" observations to make informed ...

Walgreens

Pharmacy Operations Manager

Menifee, CA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Oceanside, CA

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Oceanside, CA

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Logos Space

People Operations Manager

San Diego, CA · On-site

$130K - $180K/yr

Business customers have contracts with agreed-upon performance standards for their broadband, and ... related operational roles. * Hands-on experience managing onboarding, compliance, benefits ...

Walgreens

Pharmacy Operations Manager

Menifee, CA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

New

AEVEX

Business Operations Manager

Solana Beach, CA · On-site

The Program Manager, Business Operations leads cross-functional initiatives that improve ... Work directly with the customer to determine project requirements, develop a work plan, execute the ...

AEVEX

Business Operations Manager

San Diego, CA

The Program Manager, Business Operations leads cross-functional initiatives that improve ... Work directly with the customer to determine project requirements, develop a work plan, execute the ...

AEVEX

Business Operations Manager

Solana Beach, CA

The Program Manager, Business Operations leads cross-functional initiatives that improve ... Work directly with the customer to determine project requirements, develop a work plan, execute the ...

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Showing results 41-60

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Fallbrook, CA

Customer Operations Manager information

See Fallbrook, CA salary details

$46.6K

$129.6K

$142K

How much do customer operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer operations manager in Fallbrook, CA is $129,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $140,400.00 and $140,400.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

What cities near Fallbrook, CA are hiring for Customer Operations Manager jobs?

Cities near Fallbrook, CA with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you

Operations Manager-CA

CVS Health

San Diego, CA • On-site

$22.75 - $36.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,338 frontline employees who took The Breakroom Quiz

89th of 112 rated pharmacies

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)


Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise


Preferred Qualifications

Experience as a retail manager or supervisor


Education

High school diploma or equivalent required

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$22.75 - $36.75

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

What CVS Health employees say

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