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Customer Operations Manager Jobs in Fallbrook, CA

Position Overview We are looking for a motivated and detail-oriented Associate Operations Manager ... Collaborate with cross-functional teams -- including product, sales, and customer success -- to ...

Operations Manager

Temecula, CA · On-site

$75K - $75K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Operations Manager

San Diego, CA · On-site

$75K - $75K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Operations Manager

Encinitas, CA · On-site

$75K - $75K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Lake Elsinore, CA · On-site

$75K - $75K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Operations Manager

San Clemente, CA · On-site

$75K - $75K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Operations Manager

Oceanside, CA · On-site

$75K - $75K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Operations Manager

Murrieta, CA · On-site

$75K - $75K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Operations Manager

Ladera Ranch, CA · On-site

$75K - $75K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Operations Manager

San Diego, CA · On-site

$115K - $214K/yr

Provide leadership and performance management for the production supervisors and manufacturing team ... Focused on the customer first * Respectful and team oriented * Optimistic and energizing

Operations Manager

San Diego, CA · On-site

$115K - $214K/yr

Provide leadership and performance management for the production supervisors and manufacturing team ... Focused on the customer first * Respectful and team oriented * Optimistic and energizing

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer ...

The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer ...

... quality and customer experience • Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers ...

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Showing results 1-20

Customer Operations Manager information

See Fallbrook, CA salary details

$46.6K

$129.6K

$142K

How much do customer operations manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for customer operations manager in Fallbrook, CA is $129,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $140,400.00 and $140,400.00 per year, depending on experience, location, and employer.

What does a Customer Operations Manager do?

A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.

Is operations a high paying job?

The salary for a Customer Operations Manager varies depending on industry, location, and experience, but it is generally considered a mid- to high-level management role with competitive compensation. Factors such as skills in data analysis, leadership, and familiarity with customer service tools can influence earning potential.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Customer Operations Manager or Call Center Director, which can earn six-figure salaries depending on the industry and location. These roles often require leadership skills, experience, and knowledge of customer service tools and processes.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What is the role of a customer service operations manager?

A customer service operations manager oversees the daily functions of customer support teams, ensuring efficient service delivery and customer satisfaction. They analyze performance metrics, implement process improvements, and coordinate with other departments to enhance overall customer experience, often using tools like CRM software.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much is an operations manager paid?

The salary of a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger companies or specialized skills such as data analysis or process improvement.
What job categories do people searching Customer Operations Manager jobs in Fallbrook, CA look for? The top searched job categories for Customer Operations Manager jobs in Fallbrook, CA are:
What cities near Fallbrook, CA are hiring for Customer Operations Manager jobs? Cities near Fallbrook, CA with the most Customer Operations Manager job openings:
Customer Operations Coordinator (Temporary Assignment)

Customer Operations Coordinator (Temporary Assignment)

Sambazon Inc

San Clemente, CA • On-site

$25/hr

Temporary

Posted 11 days ago


Job description

SAMBAZON, named one of Inc. Magazine’s Best Workplaces for 2025, is seeking two Customer Operations Coordinators to join our Logistics & Customer Operations team immediately.

About the Role

The Customer Operations Coordinator plays a key role in supporting SAMBAZON’s business-to-business customers by managing orders from entry through delivery. This position is ideal for someone who is highly organized, detail-oriented, and experienced in customer service, order management, and logistics.

The role works closely with grocery retailers, foodservice partners, and internal cross-functional teams to ensure a smooth customer experience.

This is a full-time, temporary position anticipated to continue through October 2026, with the possibility of extension based on business needs. The role is based on-site in our San Clemente office and offers $25.00 per hour, benefits eligibility, and half-day Fridays.

Essential Duties and Responsibilities
  • Process customer orders, including order entry and invoicing, using systems such as SAP, EDI and web-based warehouse systems
  • Serve as the primary point of contact for customer inquiries related to pricing, product information, order status, shipment updates, and issue resolution
  • Communicate regularly with buyers, brokers, and sales teams to support order management, deliveries, and customer needs
  • Communicate order fulfillment status, delays, and service issues to internal teams including Supply Planning, Logistics Management, Sales, and Customer Operations
  • Perform administrative tasks including invoice approvals, maintaining various department documents and files as well as other related tasks
  • Assist in resolving order, shipping, and delivery issues in a timely and professional manner
  • Perform other duties as assigned
Qualifications
  • 2+ years of experience in customer service, logistics, order management, or a related field
  • Associate degree or higher preferred
  • Excellent interpersonal, written, and verbal communication skills across all levels of an organization
  • High level of accuracy and attention to detail, particularly in data entry and order processing
  • Experience with SAP, EDI, or similar systems preferred
  • Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint
  • Bilingual skills are a plus

About SAMBAZON:

Founded in 2000, SAMBAZON is the pioneer of organic Amazon Superfoods, fresh juices, smoothies, energy drinks, and frozen products made from delicious blends of handpicked Brazilian fruits and plants such as açaí (ah-sigh-ee), acerola, and guarana. SAMBAZON is committed to sharing superfoods with the world in a way that consciously benefits people and planet. Our certified organic, fair trade and non-GMO Project verified partnership helps protect the Amazon rainforest and benefits thousands of family farmers, while bringing consumers next level superfood nutrition. SAMBAZON is widely available in 20-plus countries.

All SAMBAZON products are made from USDA Organic, Non-GMO, vegan, Fair for Life, Fair Trade Certified açaí. SAMBAZON’s Fair Trade certification has helped to protect the Amazon Rainforest and its rich biodiversity and has positively impacted thousands of local growers.

With the commitment to invest a percentage of local açaí purchases back into the community, SAMBAZON has contributed over $1 million to build healthcare centers, community centers and schools. For more information about SAMBAZON’s mission and products, visit www.sambazon.com.

SAMBAZON is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law.