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Customer Operations Manager Jobs in Cold Spring, KY

Gates

Customer Operation Order Management Clerk

Hebron, KY · On-site

$15.25 - $18.50/hr

What To Expect As Customer Operations Order Management Clerk you will play a key role in delivering superior service to our customers across North America. In this role you will be responsible for ...

ETI Inc

Office & Operations Manager

Sharonville, OH · On-site

$50K - $65K/yr

Coordinate communication between management, service, parts, sales, customers, and vendors * Establish priorities and help keep the entire operation moving efficiently * Identify operational problems ...

New

Socket.dev

Senior Operations Manager

Cincinnati, OH · On-site

$90 - $120/hr

Experience providing customer service and user support related to data operations, customer relations management (CRMs), and/or fundraising platforms. * Strong qualitative and quantitative analysis ...

Trak Group

Assistant Operations Manager

Hebron, KY

Position Overview We are seeking an Assistant Operations Manager to support daily warehouse and fulfillment operations while helping drive safety, productivity, quality, and customer service. This ...

Carmeuse

Site Operations Manager

Butler, KY

Area Operations Manager 2. Direct reports to him/her: Mine Production Manager Plant Production ... meet customer requirements Understand, manage and follow the collective bargaining agreement.

Equitable

Branch Operations Manager

Cincinnati, OH · On-site

$57K - $75K/yr

Outgoing and collaborative team player with strong interpersonal and customer service skills ... Branch Operations Manager Location_formattedLocationLong: Cincinnati, Ohio US

Equitable

Head of Branch Services

Cincinnati, OH · On-site

$57K - $75K/yr

We are seeking a Branch Operations Manager to lead and optimize operations across our Cincinnati ... Outgoing and collaborative team player with strong interpersonal and customer service skills ...

Equitable

Head of Branch Services

Cincinnati, OH

$57K - $75K/yr

We are seeking a Branch Operations Manager to lead and optimize operations across our Cincinnati ... Outgoing and collaborative team player with strong interpersonal and customer service skills ...

SIEBTECHNIK TEMA

Be Seen First

Aftermarket Operations Manager

Cincinnati, OH · On-site

$105K - $135K/yr

The Cincinnati team supports customers across North America with technical expertise, responsive order fulfillment, and long-term partnership. Position Summary The Aftermarket Operations Manager ...

Carmeuse

Site Operations Manager

Butler, KY · On-site

... customer requirements • Understand, manage and follow the collective bargaining agreement. • ... Site Operations Manager has responsibility for overall site management • Performance of site ...

Centellic

Marketing Operations Manager

Erlanger, KY · On-site

$70K - $75K/yr

Marketing Operations Manager Department: Commercial Employment Type: Full Time Location: Erlanger ... Experience working with marketing databases, CRM platforms, and/or marketing automation tools ...

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Showing results 41-60

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Cold Spring, KY

Customer Operations Manager information

See Cold Spring, KY salary details

$43.3K

$120.2K

$131.7K

How much do customer operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer operations manager in Cold Spring, KY is $120,229.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,300.00 and $130,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What cities near Cold Spring, KY are hiring for Customer Operations Manager jobs?

Cities near Cold Spring, KY with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Cold Spring, KY as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $120,229 per year, or $57.8 per hour.

Customer Operation Order Management Clerk

Gates Corporation

Hebron, KY • On-site

$15.25 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Gates Corporation rating

6.8

Company rating: 6.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

378th of 499 rated machine equipment manufacturers

Job description

What To Expect

As Customer Operations Order Management Clerk you will play a key role in delivering superior service to our customers across North America. In this role you will be responsible for reviewing, entering and managing customer orders accurately and efficiently. This role ensures that all orders are processed in a timely manner, coordinates with internal teams for fulfillment, and maintains high levels of customer satisfaction through accurate and organized order management. This position will support our Customer Operations Teams across North America.

Keys Responsibilities (to name a few)
  • Monitor and process daily incoming orders for assigned Oracle based customers.
  • Verify order details, pricing, product availability, and customer information
  • Adjust shipping dates to align with customer requirements and current transit times
  • Coordinate with warehouse, logistics, and procurement teams to ensure timely fulfillment
  • Resolve common errors to progress orders through the order management system
  • Monitor order status and proactively resolve discrepancies or delays
  • Communicate order updates, shipping information, and issues to customers
  • Maintain accurate records of orders, invoices, and customer interactions
  • Assist with processing returns, exchanges, and cancellations as needed
  • Ensure compliance with company policies, procedures, and service standards
About You
  • 1 year of relevant experience, preferably in a fast-paced customer service environment
  • Bachelor's degree preferred
  • Proficiency in Microsoft Word, Excel, and familiarity with database systems
  • Strong written and verbal communication skills
  • Demonstrates confident decisiveness and a willingness to take action when addressing customer issues.
  • High attention to detail with a proactive approach to time management
  • Ability to work independently while managing multiple priorities in a fastpaced environment.
  • Must be legally authorized to work in the United States on a permanent basis without sponsorship

PAY & BENEFITS

  1. Full-Time
  2. Relocation is not provided
  3. Medical, Dental, Vision insurance and other voluntary benefit options: benefits begin on the first day of the month immediately following your date of hire
  4. Eligible for 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days. All vacation days are accrued
  5. 401(k): 3% company contribution and additional 3% company match
  6. Tuition Reimbursement

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