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Customer Operations Manager Jobs in Cold Spring, KY

Malibu Jack's

Operations Manager

Milford, OH · On-site

$52 - $76/hr

We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This role is ...

Wilsonart

Operations Manager

Cincinnati, OH · On-site

A culture that respects work-life balance JOB SUMMARY The Operations Manager oversees all aspects ... Oversee and mange company customer service and operating metrics. * Oversee and manage the company ...

100 Wilsonart LLC

Operations Manager

Cincinnati, OH · On-site

$65 - $90/hr

Job Overview The Operations Manager oversees all aspects of inventory management, warehouse ... Manage supervisory personnel and oversee company customer service and operating metrics. * Oversee ...

Hubbell Incorporated

Operations Manager

Hamilton, OH · On-site

Job Overview The Operations Manager coordinates and manages the manufacturing activities of several ... Ensuring that manufacturing capabilities meet or exceed all industry and customer standards.

Kenwood

Operations Manager

Cincinnati, OH · On-site

Operations Manager Department/Location: Envision Theater Supervisor: Assistant General Manager ... maximize the customer experience. Select and develop Assistant Manager and Trainers for more ...

Kenwood

Operations Manager

Cincinnati, OH

Operations Manager Department/Location: Envision Theater Supervisor: Assistant General Manager ... the customer experience. * Select and develop Assistant Manager and Trainers for more ...

Envision Cinemas

Operations Manager

Cincinnati, OH · On-site

Operations Manager Department/Location: Envision Theater Supervisor: Assistant General Manager ... the customer experience. • Select and develop Assistant Manager and Trainers for more ...

Envision Cinemas

Operations Manager

Blue Ash, OH · On-site

Operations Manager Department/Location: Envision Theater Supervisor: Assistant General Manager ... the customer experience. • Select and develop Assistant Manager and Trainers for more ...

Dayton Freight

Operations Manager

Walton, KY

Paid holidays (8); paid vacation and personal days Responsibilities Operations Managers develop ... Maintain superior internal and external customer relations, consistent with company policies.

Dayton Freight Lines

Operations Manager

Walton, KY · On-site

$60 - $80/hr

Paid holidays (8); paid vacation and personal days Responsibilities Operations Managers develop ... Maintain superior internal and external customer relations, consistent with company policies.

Dayton Freight

Operations Manager

Walton, KY · On-site

Paid holidays (8); paid vacation and personal days Responsibilities Operations Managers develop ... Maintain superior internal and external customer relations, consistent with company policies.

Dayton Freight

Operations Manager

Walton, KY · On-site

Paid holidays (8); paid vacation and personal days Operations Managers develop methods and ... Maintain superior internal and external customer relations, consistent with company policies.

Pomeroy

Operations Manager

Mason, OH · On-site

Work directly with customer's retail store management in problem solving while acting as an ... Coordinate the activities of support groups to resolve operational issues and problems that involve ...

Pomeroy Technologies

Operations Manager

Cincinnati, OH · On-site

Work directly with customer's retail store management in problem solving while acting as an ... Coordinate the activities of support groups to resolve operational issues and problems that involve ...

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Showing results 21-40

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Cold Spring, KY

Customer Operations Manager information

See Cold Spring, KY salary details

$43.3K

$120.2K

$131.7K

How much do customer operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer operations manager in Cold Spring, KY is $120,229.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,300.00 and $130,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What cities near Cold Spring, KY are hiring for Customer Operations Manager jobs?

Cities near Cold Spring, KY with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Cold Spring, KY as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $120,229 per year, or $57.8 per hour.

Operations Manager

Five Star Parks and Attractions

Milford, OH • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Operations ManagerLocation - Scene 75 - Cincinnati (Milford), OHPosition Type - FT Salary
Job Summary:
We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This role is integral to planning, organizing, and implementing strategies that enhance park operations while ensuring a fun, efficient, and safe environment. The ideal candidate will demonstrate strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer service, all while striving to improve productivity and efficiency in our operations.
Accountabilities:
  • Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and maintaining a high standard of customer service.
  • Maintain accurate records of employee attendance and performance metrics on a daily basis.
  • Conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions.
  • Train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals and strategies.

Principal Duties and Responsibilities:
  • Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions.
  • Implement strategies to enhance team performance, safety protocols, and customer service initiatives.
  • Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction.
  • Maintain a proactive safety-focused attitude, ensuring that all operations comply with safety standards.
  • Oversee specific roles such as scheduling, inventory control, and supply management to ensure smooth operations.
  • Serve as the point of contact for special projects, holiday operations, and any emergency situations that may arise.

Skills/Competencies Required:
  • Strong leadership and team management abilities, with a focus on developing talent and fostering a positive work environment.
  • Excellent attention to detail and a commitment to operational excellence.
  • Passion for hospitality and delivering exceptional customer service.
  • Effective time management skills and the ability to prioritize tasks in a fast-paced environment.
  • Strong communication skills, with the ability to motivate and inspire a diverse team.

Education, Qualifications, and Experience:
  • Must be at least 21 years of age.
  • Must have a high school diploma or GED; or equivalent combination of relevant education and experience.
  • Must have at least one year of management or supervisory experience.
  • Experience in Restaurant/Food & Beverage Management is required.
  • Must be able to work weekends and holidays.
  • Must be able to work up to 45 hours per week, available every weekend.
  • Able to stand for long periods of time.
  • Able to lift 39lbs unaided.
  • Valid driver's license required.
  • Authorized to work in the United States.

Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
Five Star Parks & Attractions participates in the E-Verify program.
APPLY NOW!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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