ZipRecruiter

Log In

1

Customer Operations Manager Jobs in Carleton Place, ON

The Brick

Retail Customer Service Representative

Kanata, ON · On-site

CA$17.60/hr

  • Medical

  • Dental

As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire ...

Ryder

Operations Management Trainee

Ottawa, ON · On-site

CA$52K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About Ryder For almost 100 years, Ryder has provided customers around the world with integrated ... This requires the Management Trainee to work cross functionally across Operations, Asset Management ...

Alterna Savings

Manager, Finance Operations

Ottawa, ON · Remote

CA$97K - CA$115K/yr

Scope of Position Reporting to the Vice-President, Finance, the Manager, Finance Operations ... Members and customers also benefit from an industry-leading online brokerage and investment ...

Waste Management

Driver, Commercial

Carp, ON

CA$35.72/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicates customer requests to Operations Manager or Dispatch. * Completely dumps all receptacles and leaves the customer's location clean and free of debris. * Follows route assignments as ...

Waste Management

Driver, Commercial Front End

Ottawa, ON · On-site

CA$35.72/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicates customer requests to Operations Manager or Dispatch. * Completely dumps all receptacles and leaves the customer's location clean and free of debris. * Follows route assignments as ...

Waste Management

Driver, Commercial

Carp, ON

CA$35.72/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicates customer requests to Operations Manager or Dispatch. * Completely dumps all receptacles and leaves the customer's location clean and free of debris. * Follows route assignments as ...

Waste Management

Driver, Commercial

Ottawa, ON

CA$35.72/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicates customer requests to Operations Manager or Dispatch. * Completely dumps all receptacles and leaves the customer's location clean and free of debris. * Follows route assignments as ...

Malleum

Customer Success Manager

Ottawa, ON · On-site

This person will become the connective tissue between customers, service delivery, operations, and leadership.The OpportunityMalleum is building a managed services business for customers that operate ...

previous pagenext page

Showing results 21-40

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Carleton Place, ON

Customer Operations Manager information

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What cities near Carleton Place, ON are hiring for Customer Operations Manager jobs? Cities near Carleton Place, ON with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Carleton Place, ON as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution.

Retail Customer Service Representative

The Brick

Kanata, ON

CA$17.60/hr

Full-time

Re-posted 15 days ago

Job description

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! 


  • Respond to customer inquiries and offer solutions in a courteous and professional manner
  • Follow up with customers to identify and support their needs
  • Promote customer loyalty by providing exceptional customer support 
  • Review and follow up on order reports on a daily basis
  • Other duties as assigned   

  • Strong customer service focus
  • Team oriented
  • High school diploma or equivalent
  • Exceptional communication skills, both written and verbal
  • Proven ability to multitask and maintain organization
  • Proficiency with computers and Microsoft Office programs    
  • Flexibility to work all shifts, including evenings and weekends, as required   

  • Competitive remuneration package that will commensurate with experience
  • Career progression potential with plenty of access to ongoing personal and professional development
  • Employee discounts
  • A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com


Apply