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Customer Operations Associate Jobs in Windsor, CT

Aerotek

Onboarding Associate

West Springfield, MA · On-site

$20.19/hr

As a Field Operations Associate you will... * Ensure client pre-employment requirements, forms ... Provide outstanding front office customer service (telephone and reception area) * Order, maintain ...

Aerotek

Onboarding Associate

West Springfield, MA

$20.19/hr

As a Field Operations Associate you will... * Ensure client pre-employment requirements, forms ... Provide outstanding front office customer service (telephone and reception area) * Order, maintain ...

Acosta

Customer Manager

Cheshire, CT · On-site

$62K - $78K/yr

... operations personnel for both direct and indirect customers. * Trade Marketing : Manage ... With a team of over 20,000 associates, we're a community of forward-thinking, value-driven ...

Acosta

Customer Manager

Cheshire, CT

With a team of over 20,000 associates, we're a community of forward-thinking, value-driven ... operations personnel for both direct and indirect customers. * Trade Marketing : Manage ...

Nouria

Retail Operations Team Member

Easthampton, MA · On-site

$15/hr

Customers visit our stores for much more than a good value on gasoline and products, they come for ... GENERAL SUMMARY Our Sales Associates are responsible for the proper and efficient operation of the ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Windsor, CT

Customer Operations Associate information

See Windsor, CT salary details

$9

$25

$50

How much do customer operations associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer operations associate in Windsor, CT is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $27.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are popular job titles related to Customer Operations Associate jobs in Windsor, CT?

For Customer Operations Associate jobs in Windsor, CT, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Windsor, CT look for?

The top searched job categories for Customer Operations Associate jobs in Windsor, CT are:

What cities near Windsor, CT are hiring for Customer Operations Associate jobs?

Cities near Windsor, CT with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Windsor, CT as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $53,235 per year, or $25.6 per hour.

Security Operations Center Associate

Trinity Health

Hartford, CT • On-site

Part-time

Medical

Posted 2 days ago

New

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

572nd of 898 rated healthcare providers

Job description

Employment Type:Part timeShift:Day ShiftDescription:

Come join the Security team at Saint Francis Hospital, part of Trinity Health Of New England! We are a member of the nationwide Trinity Health family, bringing compassionate care to our communities.

Position Purpose:

Is responsible for being the first point of contact for incidents or crisis management support. This includes monitoring, assessing, and triaging of information and systems in support of regional security operations. The Security Operations Center Associate will play a critical role in enabling the organization to quickly respond to and mitigate incidents involving personnel, business operations, reputation and company assets.

What you will do:

  • Identifies events via monitoring established feeds (alarms, CCTV, access control).

  • Responsible for incident handling and triage of events and fact finding for initial information gathering.

  • Maintains situational awareness on current conditions including parking areas, doors, structures, etc.

  • Conducts equipment inspections to ensure functionality in accordance with established schedules.

  • Monitors parking areas, alleyways, and exterior doors for unauthorized exit, entry, and for vandalism and illegal activities.

Physical Demands:

  • Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.

  • Must possess the ability to comply with Trinity Health policies and procedures.

  • Must be able to lift 11-24 lbs., carry 11-24 lbs., and push/pull 35-40 lbs. Must be able to sit, stand or walk for long periods of time. Must be able to climb stairs, ramps, or ladders occasionally.

Minimum Qualifications:

  • High school diploma or equivalent.

  • Knowledge of PC based applications in a Windows environment.

  • Excellent customer services skills.

  • Ability to think and act quickly in crisis situations.

Position Highlights and Benefits

  • Part-Time, 24 Hours- Day Shift

  • Our Mission and Core Values

  • Great Benefits and Health Insurance Coverage - Starting Day 1

  • Career growth and advancement potential

  • Award-winning Patient Access Department

Ministry/Facility Information

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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