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Customer Operations Associate Jobs in Rogers, AR

Dollar Tree

Customer Service Associate

Siloam Springs, AR · On-site

$11.50 - $16/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Siloam Springs, AR · On-site

$11.50 - $16/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Rogers, AR · On-site

$13.50 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Pea Ridge, AR · On-site

$12.50 - $17.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Rogers, AR · On-site

$12.25 - $16.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Springdale, AR · On-site

$12.75 - $17.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Fayetteville, AR · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Siloam Springs, AR · On-site

$11.50 - $16/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Springdale, AR · On-site

$12.75 - $17.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Huntsville, AR · On-site

$12.75 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Westville, OK · On-site

$12.50 - $17.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Farmington, AR · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Anderson, MO · On-site

$12.50 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Siloam Springs, AR · On-site

$11.50 - $16/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Rogers, AR · On-site

$12.25 - $16.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Bentonville, AR · On-site

$12.75 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Rogers, AR

Customer Operations Associate information

See Rogers, AR salary details

$9

$24

$47

How much do customer operations associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer operations associate in Rogers, AR is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $25.67 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What job categories do people searching Customer Operations Associate jobs in Rogers, AR look for?

The top searched job categories for Customer Operations Associate jobs in Rogers, AR are:

What cities near Rogers, AR are hiring for Customer Operations Associate jobs?

Cities near Rogers, AR with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you

Operations Supervisor - Pinnacle Hlls Promde

JCPenney

Rogers, AR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks
Primary Responsibilities:
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  • Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.
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  • Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process. In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution.
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  • Stockroom & General Operations - Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes.
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  • Team Development - Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance.
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  • Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments
To achieve success at JCPenney, a supervisor will possess the following:
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  • Work experience- Minimum of 2 years retail leadership experience
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  • Education- Bachelor degree or equivalent work experience
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  • Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.
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  • Builds Relationships - Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.
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  • Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change.
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  • Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.

What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

What JCPenney employees say

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