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Customer Operations Associate Jobs in Riverview, FL

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Customer Operations Associate information

See Riverview, FL salary details

$8

$22

$45

How much do customer operations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer operations associate in Riverview, FL is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $24.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What job categories do people searching Customer Operations Associate jobs in Riverview, FL look for?

The top searched job categories for Customer Operations Associate jobs in Riverview, FL are:

What cities near Riverview, FL are hiring for Customer Operations Associate jobs?

Cities near Riverview, FL with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Riverview, FL as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $47,695 per year, or $22.9 per hour.

GARAGE - Operations Associate PT - UTC Sarasota

Groupe Dynamite, Inc Garage

Sarasota, FL • On-site

Part-time

Retirement

Re-posted 12 days ago

Job description

Overview
We're not just a fashion brand - we're a movement.
At GARAGE, we live for unapologetic confidence, turning everyday moments into something unforgettable, and creating spaces where everyone can feel fearless. With stores across North America and a community that's always growing, we're looking for team players who want to make their mark. If you're ready to bring the energy, connect with our community, and live unapologetically - you belong here!
Our core strengths are rooted in our team, our innovation and our customers. We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognized for their entrepreneurial spirit.
Job summary:
Reporting to the Store Manager, your role as Operations Associate is all about keeping the store flowing and the vibe strong. You'll own the stockroom, keep inventory moving, process shipments, and make sure the floor stays full and fresh. From E-comm orders to markdowns, you'll help create a seamless experience that keeps our customers coming back. Behind the scenes, you're the one making sure everything runs smoothly-an essential part of the team's success.
Your role & qualifications:
  • High school diploma;
  • 6+ months of stockroom, inventory, or back-of-house retail experience (bonus if fashion-related);
  • Obsessed with details and keeping things organized;
  • Proactive team player who takes ownership;
  • Customer-first mindset-you know your work powers the experience;
  • Social media skills and tech-savvy (mobile and computer skills are a plus);
  • Having a flexible schedule (evenings, weekends, holidays).

What we bring:
  • Exclusive employee discount at Garage and Dynamite;
  • Learning and development to help you level up;
  • Employee referral program-bring your crew, get rewarded;
  • A growing brand that invests in its people and their future.
  • A competitive base salary. Compensation may vary based on skills and experience.
  • 401(K)- eligibility rules may apply based on laws and regulations.

Our promise...
We're all about growth, energy, and community. Join us and be part of something bigger than retail-be part of the movement.
A little bit about how we hire...
We are committed to employment equity and making the application process as fair and efficient as possible! To handle the volume of applications, we use an Artificial Intelligence-assisted tool to help us sort and evaluate applications for this role. This tool gives us a helpful starting point, but it never makes a final hiring decision on its own. Our hiring team always reviews the information to decide who moves forward.
In compliance with applicable federal, state, and local laws, this tool is reviewed regularly to ensure it does not produce biased or discriminatory outcomes. Where required, it also undergoes an independent annual bias audit, and a summary of the most recent audit will be made publicly available. Candidates that are retained will be contacted for an interview.
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