As the Omni Associate you are accountable for contributing to profitable sales growth by executing ... include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general ...
As the Omni Associate you are accountable for contributing to profitable sales growth by executing ... include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general ...
As the Omni Associate you are accountable for contributing to profitable sales growth by executing ... include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general ...
As the Omni Associate you are accountable for contributing to profitable sales growth by executing ... include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general ...
Our success has been built on the foundation of delivering certainty to our customers - certainty ... Work closely with Sales Associates to understand all aspects of jobs * Handle all aspects of ...
Our success has been built on the foundation of delivering certainty to our customers - certainty ... Work closely with Sales Associates to understand all aspects of jobs * Handle all aspects of ...
Our success has been built on the foundation of delivering certainty to our customers - certainty ... Work closely with Sales Associates to understand all aspects of jobs * Handle all aspects of ...
Our success has been built on the foundation of delivering certainty to our customers - certainty ... Work closely with Sales Associates to understand all aspects of jobs * Handle all aspects of ...
Our success has been built on the foundation of delivering certainty to our customers - certainty ... Work closely with Sales Associates to understand all aspects of jobs * Handle all aspects of ...
Our success has been built on the foundation of delivering certainty to our customers - certainty ... Work closely with Sales Associates to understand all aspects of jobs * Handle all aspects of ...
Our success has been built on the foundation of delivering certainty to our customers - certainty ... Work closely with Sales Associates to understand all aspects of jobs * Handle all aspects of ...
Quick apply
Our success has been built on the foundation of delivering certainty to our customers - certainty ... Work closely with Sales Associates to understand all aspects of jobs * Handle all aspects of ...
Minimum of 2 years' experience in customer service, or healthcare operations; Required * Associates Degree in a business or health related field is; Preferred * Demonstrates dependability by ...
Minimum of 2 years' experience in customer service, or healthcare operations; Required * Associates Degree in a business or health related field is; Preferred * Demonstrates dependability by ...
Sales and Operations Planning Associate Company Overview At Mitsubishi Power, we're not just ... Ability to effectively present information in one- on-one and small group situations to customers ...
New
Sales and Operations Planning Associate Company Overview At Mitsubishi Power, we're not just ... Ability to effectively present information in one- on-one and small group situations to customers ...
New
Sales and Operations Planning Associate Company Overview At Mitsubishi Power, we're not just ... Ability to effectively present information in one- on-one and small group situations to customers ...
Sales and Operations Planning Associate Company Overview At Mitsubishi Power, we're not just ... Ability to effectively present information in one- on-one and small group situations to customers ...
As the Omni Associate you are accountable for contributing to profitable sales growth by executing ... include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general ...
As the Omni Associate you are accountable for contributing to profitable sales growth by executing ... include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general ...
Operations Installation Coordinator
Orlando, FL · On-site
$50K - $55K/yr
We are seeking a team-oriented Operations Associate/Installation Coordinator for our growing branch ... The Installation Coordinator will be in constant communication with Installers and customers ...
Quick apply
Operations Installation Coordinator
Orlando, FL · On-site
$50K - $55K/yr
We are seeking a team-oriented Operations Associate/Installation Coordinator for our growing branch ... The Installation Coordinator will be in constant communication with Installers and customers ...
EHS Associate
Sanford, FL · On-site
The Safety Associate will work closely with Operations, Superintendents, Foremen, and field crews ... customer safety requirements. Ensure field crews maintain required certifications and training.
EHS Associate
Sanford, FL · On-site
The Safety Associate will work closely with Operations, Superintendents, Foremen, and field crews ... customer safety requirements. Ensure field crews maintain required certifications and training.
EHS Associate
Sanford, FL · On-site
The Safety Associate will work closely with Operations, Superintendents, Foremen, and field crews ... and customer safety requirements. * Ensure field crews maintain required certifications and ...
Quick apply
EHS Associate
Sanford, FL · On-site
The Safety Associate will work closely with Operations, Superintendents, Foremen, and field crews ... and customer safety requirements. * Ensure field crews maintain required certifications and ...
Business Office Associate
Clermont, FL · On-site
$15.50 - $23.30/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
Business Office Associate
Clermont, FL · On-site
$15.50 - $23.30/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
A quick summary about the Part-Time Arena Operations Command Post role: This role will serve as a ... Minimum of one year customer service experience required. * Proficient in Microsoft Office, Outlook ...
A quick summary about the Part-Time Arena Operations Command Post role: This role will serve as a ... Minimum of one year customer service experience required. * Proficient in Microsoft Office, Outlook ...
A quick summary about the Part-Time Arena Operations Command Post role: This role will serve as a ... Minimum of one year customer service experience required. * Proficient in Microsoft Office, Outlook ...
A quick summary about the Part-Time Arena Operations Command Post role: This role will serve as a ... Minimum of one year customer service experience required. * Proficient in Microsoft Office, Outlook ...
Business Office Associate
Clermont, FL · On-site
$15.50 - $23.30/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
New
Business Office Associate
Clermont, FL · On-site
$15.50 - $23.30/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
New
Business Office Associate
Clermont, FL · On-site
$15.50 - $23.30/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
New
Business Office Associate
Clermont, FL · On-site
$15.50 - $23.30/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
New
Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meet ...
Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meet ...
Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meetLife ...
Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meetLife ...
Customer Operations Associate information
See Orlando, FL salary details
$8.98 - $12.44
14% of jobs
$15.31 is the 25th percentile. Wages below this are outliers.
$12.44 - $15.91
14% of jobs
The median wage is $19.30 / hr.
$15.91 - $19.38
23% of jobs
$19.38 - $22.85
7% of jobs
$25.30 is the 75th percentile. Wages above this are outliers.
$22.85 - $26.32
24% of jobs
$26.32 - $29.78
4% of jobs
$29.78 - $33.25
4% of jobs
$33.25 - $36.72
3% of jobs
$36.72 - $40.19
3% of jobs
$40.19 - $43.66
2% of jobs
$43.66 - $47.12
1% of jobs
$8
$24
$47
How much do customer operations associate jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for customer operations associate in Orlando, FL is $24.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $25.58 per hour, depending on experience, location, and employer.
What is the role of a customer operations associate?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.
What is the difference between Customer Operations Associate vs Customer Service Representative?
| Aspect | Customer Operations Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Handling operational processes, order management, and backend support | Assisting customers directly with inquiries, complaints, and product information |
| Required Skills | Process management, technical proficiency, problem-solving | Communication skills, empathy, product knowledge |
| Work Environment | Backend teams, cross-departmental collaboration | Frontline customer interaction, call centers, retail |
| Common Usage | In logistics, e-commerce, SaaS companies | In retail, telecom, service industries |
The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.
What does a customer operations associate do?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.
What are some common challenges faced by customer operations associates, and how can they be managed?
Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.
What are the key skills and qualifications needed to thrive as a customer operations associate?
To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in Orlando, FL?
The most popular types of Customer Operations jobs in Orlando, FL are:
What are popular job titles related to Customer Operations Associate jobs in Orlando, FL?
For Customer Operations Associate jobs in Orlando, FL, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Orlando, FL look for?
The top searched job categories for Customer Operations Associate jobs in Orlando, FL are:
What cities near Orlando, FL are hiring for Customer Operations Associate jobs?
Cities near Orlando, FL with the most Customer Operations Associate job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
JCPenney rating
5.6
Based on 677 frontline employees who took The Breakroom Quiz
14th of 21 rated department stores
Job description
As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations
Primary Responsibilities:
Core Competencies & Accomplishments:
To achieve success at JCPenney, associates in this role will possess the following:
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
Primary Responsibilities:
-
\t
- Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively. \t
- Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner \t
- jcp.com Operations - Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register \t
- General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process \t
- Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments:
To achieve success at JCPenney, associates in this role will possess the following:
-
\t
- Work experience- Minimum 1-2 years \t
- Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required \t
- Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude \t
- Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes \t
- Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
About JCPenney
Sourced by ZipRecruiter
Industry
Apparel manufacturing, retail and photography services
Company size
10,000+ Employees
Headquarters location
Plano, TX, US