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Customer Operations Associate Jobs in Fairfield, CT

CarMax, Inc.

Business Operations Associate

East Haven, CT · On-site

$17.40 - $28/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

East Haven, CT · On-site

$17.40 - $28/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

East Haven, CT · On-site

$17.40 - $28/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Archway

Temporary FC Operations Associate

Islandia, NY · On-site

$17/hr

Temporary FC Operations Associate Type: Temporary Pay Rate: $17 Friday 7:30 am - 4:30 pm Location ... meeting and exceeding the customers' expectations Participate in process improvement by ...

Crateandbarrel

Operations Associate, C&B

Westport, CT · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Crateandbarrel

Operations Associate, C&B

Westport, CT · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Crateandbarrel

Operations Associate, C&B

Westport, CT · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Cubesmart

Store Operations Associate

Wilton, CT · On-site

$19.28 - $21.08/hr

This includes skills in both customer service and property maintenance. The Store Operations Associate is responsible for two key areas: Customer Service * Developing customer relationships by ...

Roku

Live Operations Associate

Stamford, CT · On-site +1

$80K - $90K/yr

About the role We're hiring a Live Ops Associate to support premium subscription operations, with a ... Manage customer notifications and workflow coordination to meet service-level agreements * Assist ...

Roku

Live Operations Associate

Stamford, CT · On-site

$80K - $90K/yr

About the role We're hiring a Live Ops Associate to support premium subscription operations, with a ... Manage customer notifications and workflow coordination to meet service-level agreements * Assist ...

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Showing results 21-40

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Fairfield, CT

Customer Operations Associate information

See Fairfield, CT salary details

$9

$26

$51

How much do customer operations associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer operations associate in Fairfield, CT is $26.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.93 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What job categories do people searching Customer Operations Associate jobs in Fairfield, CT look for? The top searched job categories for Customer Operations Associate jobs in Fairfield, CT are:
What cities near Fairfield, CT are hiring for Customer Operations Associate jobs? Cities near Fairfield, CT with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Fairfield, CT as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,525 per year, or $26.2 per hour.

Temporary FC Operations Associate

Archway Marketing

Islandia, NY

$17/hr

Full-time

Retirement

Re-posted 7 days ago

Job description

Temporary FC Operations Associate 

Type: Temporary

Pay Rate: $17

Friday 7:30 am - 4:30 pm

Location: Islandia, NY

Perks Offered

401 (k) with a company match

Role Summary  

 The Temporary FC Operations Associate is responsible for the accurate set-up, picking, packing, and manifesting of materials according to the client's specifications. The ideal candidate has experience in PC applications and can learn new systems quickly.  

Key Results Areas  

Help with line set-up  
Conduct daily cycle counts and assist in resolving cycle count discrepancy issues  
Utilize the technology as required throughout the day: voice technology, RF guns, and other equipment as required  
Assist with various administrative, receiving, and shipping duties as required  
Complete required paperwork and project time-tracking documentation  
Restock packaging materials  
Assist team members in meeting and exceeding the customers' expectations  
Participate in process improvement by communicating with the supervisor or team lead  

Pulling orders, receiving, inventory control, and general warehouse and office cleaning

Skills & Qualifications  

High school diploma or GED or three years of relevant warehouse experience required  
Previous warehouse experience preferred  
Must possess basic math and reading skills as well as the ability to understand written and verbal instructions  
Strong attention to detail and team-building skills  
Able to bend, stretch, and stand for the duration of the shift  
Capable of lifting up to 40 pounds on your own or heavier weights as part of a team lift  

XPDEL, Inc. is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualied individual to apply. We are an EEOC Employer.   

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