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Customer Operations Associate Jobs in Cleburne, TX

Alcon

Sr. Associate, Sales Operations

Fort Worth, TX · On-site

Together, we go above and beyond to make an impact in the lives of our patients and customers. We ... As a Sr. Associate, Sales Operations , the candidate will collaborate with all the departments of ...

Alcon

Sr. Associate, Sales Operations

Fort Worth, TX · On-site

Together, we go above and beyond to make an impact in the lives of our patients and customers. We ... As a Sr. Associate, Sales Operations , the candidate will collaborate with all the departments of ...

CarMax, Inc.

Business Office Associate

Benbrook, TX · On-site

$15.50 - $30.70/hr

Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...

Forestar

Operations Asset Spec I-FG

Arlington, TX

Forestar Group is currently looking for an Operations Asset Specialist I-FG. The right candidate ... Conducts all business in a professional and ethical manner to serve customers and increase the ...

Carmax

Business Office Associate

Fort Worth, TX · On-site

$15.50 - $23.30/hr

Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...

Family Dollar

Customer Service Associate

Arlington, TX · On-site

$13 - $18/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Arlington, TX · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Fort Worth, TX · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Fort Worth, TX

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Cleburne, TX

Customer Operations Associate information

See Cleburne, TX salary details

$9

$24

$48

How much do customer operations associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer operations associate in Cleburne, TX is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $26.30 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What cities near Cleburne, TX are hiring for Customer Operations Associate jobs? Cities near Cleburne, TX with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you

Medicare Operations & Sales Support Associate

Level Four Group, LLC

Fort Worth, TX • On-site

Full-time

PTO

Re-posted 11 days ago

Job description

Our Team is growing, and we need you!
Come be a part of this disruption in the financial services marketplace!
By joining the Level Four family of companies, you’ll be joining one of the fastest growing wealth management firms in the country. After 20+ years, we still have an entrepreneurial spirit, dedicated to embracing change. We are national in scope with offices throughout the U.S., yet with local roots here in North Texas.
We offer:
  • Casual Work Environment
  • Generous Paid Time Off
  • Flexible Work Schedule
  • Great Benefits
  • And More…
Come take your career path to the next level!
The Medicare Operations & Sales Support Associate will support the operations of the Medicare Team by assisting with contracting & licensing, placing & managing Turning 65 workshop orders, organizing, and updating internal resources, managing client database, and assisting Medicare sales team members as needed. They will serve as an additional point of contact for Customers and licensed agents regarding Medicare Advantage, Medicare Supplement, and Prescription Drug Plans.
Essential responsibilities and tasks of the Medicare Operations & Sales Support Associate are:
  • Creating, placing, and managing Turning 65 workshop orders.
  • Assist team members in managing carrier appointments and certifications for new and existing agents.
  • Perform clerical duties such as data entry, generating reports, editing documents, managing a filing system, and updating internal resources such as spreadsheets, CRM, client database, et al.
  • Answer inbound calls , emails, and chat inquiries related to benefits, eligibility, enrollment, and coverage options.
  • Assist in educating customers on Medicare products, enrollment periods, and plan features while maintaining compliance with CMS guidelines
  • Document all customer and agent interactions accurately within the company’s CRM & customer management systems
  • Investigate and resolve customer and agent concerns promptly and professionally
  • Maintain confidentiality and safeguard sensitive information in accordance with HIPAA regulations
  • Stay current on Medicare regulations, CMS updates, company policies, and product offerings
  • Stay current on annual CE and carrier product trainings. Assist agency with staying up to date with these training.
  • Flexible schedule availability may be required, including evenings and weekends during peak enrollment seasons
  • Additional duties as required.
Successful Medicare Operations & Sales Support Associate candidates will have:
Required
  • Highschool Education or GED
  • Texas Licensed Insurance Agent General Lines
  • Microsoft Suite of programs, Zoom & Teams
  • Salesforce
  • Must be a self-starter, adaptable for a fast paced industry, display integrity and honesty, dependability and flexibility, highly proactive & goal-oriented, must exhibit a high level of self-discipline and self-motivation, analytical skills, emotional intelligence, the ability to communicate clearly.

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