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Customer Operations Associate Jobs in Benton, AR

Skills Unlimited Staffing

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Customer Service Associate

Little Rock, AR · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

... Insurance Customer Service Associate to provide additional support to the underwriter in ... Work in a paperless environment in operations servicing new and renewal accounts including billing ...

New

Pearson

Advanced Associate, Customer Service

Little Rock, AR · On-site

$14 - $19.25/hr

Advanced Associate, Customer Service Location: Flexible/Hybrid Department: Client Services Reports ... This is a hands-on operations role for someone who enjoys solving problems, staying organized, and ...

New

Family Dollar

Customer Service Associate I

Bauxite, AR · On-site

$12.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Little Rock, AR · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Benton, AR · On-site

$12.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Jacksonville, AR · On-site

$13 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Hot Springs, AR · On-site

$11.75 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Mohawk Industries Inc

Customer Service/Warehouse Associate

Benton, AR · On-site

$12.25 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

... the operation of a Sales Service Center. Primary Function and Scope: Performs various customer ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Customer Service/Warehouse Associate

Benton, AR · On-site

$12.25 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

... the operation of a Sales Service Center. Primary Function and Scope * Performs various customer ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

AAFES

Customer Experience Associate (Powerzone)

Little Rock, AR · On-site

$15 - $20.08/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Associate in Electronics, you know that the right digital device can help ... THE OPERATIONAL NEEDS OF THE FACILITY. Job Qualifications Completion of high school or the ...

New

Dollartree

Customer Service Associate I

Hot Springs, AR · On-site

$11.75 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Jacksonville, AR · On-site

$13 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Hot Springs, AR · On-site

$11.75 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Mabelvale, AR · On-site

$12 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Little Rock, AR · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

North Little Rock, AR · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Hot Springs, AR · On-site

$11.75 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

North Little Rock, AR · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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Showing results 21-40

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Benton, AR

Customer Operations Associate information

See Benton, AR salary details

$8

$21

$42

How much do customer operations associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer operations associate in Benton, AR is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $23.27 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What cities near Benton, AR are hiring for Customer Operations Associate jobs?

Cities near Benton, AR with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Benton, AR as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,401 per year, or $21.8 per hour.

Customer Service Associate

Skills Unlimited Staffing

Little Rock, AR • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision

Posted 2 days ago

New

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Job description

Commercial insurance company in West Little Rock, Arkansas, is looking for an experienced, professional, and self-motivated Insurance Customer Service Associate to provide additional support to the underwriter in determining whether clients can qualify for insurance policies and products.


Duties:

  • Answer calls from members regarding policies gathering information for renewals, endorsements, corrections, and issues requiring escalation.
  • Process claims in timely manner.
  • Develop and underwrite applications for insurance products, keenly assessing client needs and cross-selling policies to ensure optimal coverage.
  • Work in a paperless environment in operations servicing new and renewal accounts including billing, auditing, endorsements and policy issuance.
  • Maintain accurate file documentation of all underwriting decisions, forms or correspondence as determined by company policy or supervisor discretion.
  • Provide timely and efficient service to producers, policyholders, internal service departments and bureaus.
  • Assist with sales of products and policies.


Qualifications and Education:

  • At least two years' experience in customer service
  • Must have office experience
  • Proficient with MS Office.
  • Ability to type at least 40 wpm
  • High school diploma or equivalent


Hours: 8-5, Monday through Friday

Compensation depending on experience

This is a temporary position that will become permanent after 90 days.