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Customer Onboarding Analyst Jobs (NOW HIRING)

evolvedMD

Customer Onboarding Specialist

Scottsdale, AZ · On-site

$75K - $90K/yr

The Customer Onboarding Specialist serves as the implementation lead and early partnership ... Strategic & Analytical: You understand systems, incentives, and stakeholder dynamics. You can ...

New York Life

Agent Onboarding Analyst 94638

Macon, GA · On-site

$43K - $47K/yr

Our local General Office is seeking a customer service professional to support our agents and ... Review onboarding paperwork for completeness and accuracy; resolve data or documentation gaps.

New York Life

Agent Onboarding Analyst 94637

Lubbock, TX · On-site

$40K - $43K/yr

Our local General Office is seeking a customer service professional to support our agents and ... Review onboarding paperwork for completeness and accuracy; resolve data or documentation gaps.

New York Life

Agent Onboarding Analyst 94642

Phoenix, AZ · On-site

$43K - $47K/yr

Our local General Office is seeking a customer service professional to support our agents and ... Review onboarding paperwork for completeness and accuracy; resolve data or documentation gaps.

New York Life

Agent Onboarding Analyst 94633

Tampa, FL · On-site

$43K - $47K/yr

Our local General Office is seeking a customer service professional to support our agents and ... Review onboarding paperwork for completeness and accuracy; resolve data or documentation gaps.

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Customer Onboarding Analyst information

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How much do customer onboarding analyst jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for customer onboarding analyst in the United States is $32.02, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $34.86 per hour, depending on experience, location, and employer.

What is a customer onboarding analyst?

Customer Onboarding Analysts are professionals who guide new clients through the initial phases of using a company’s products or services. They are responsible for ensuring a smooth transition, providing training, addressing questions, and setting up accounts or systems as needed. Their goal is to help customers become comfortable and successful with the product, facilitating long-term satisfaction and retention. These analysts often work closely with sales, support, and technical teams to resolve issues and ensure a positive onboarding experience.

How does a customer onboarding analyst typically collaborate with other departments during the onboarding process?

A Customer Onboarding Analyst works closely with sales, account management, technical support, and product teams to ensure a smooth transition for new clients. They coordinate with sales to understand client expectations, liaise with technical teams to resolve integration issues, and communicate updates or potential challenges. This cross-functional collaboration is essential for delivering a seamless onboarding experience, addressing client needs promptly, and setting the foundation for long-term customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer onboarding analyst, and why are they important?

To thrive as a Customer Onboarding Analyst, you need strong analytical abilities, organizational skills, and a background in business or related fields, often supported by a bachelor's degree. Familiarity with CRM software, onboarding platforms, and data analysis tools is typically required. Excellent communication, problem-solving, and relationship-building skills help ensure a positive customer experience. These competencies are crucial for streamlining onboarding processes, reducing churn, and fostering long-term client satisfaction.

What cities are hiring for Customer Onboarding Analyst jobs?

Cities with the most Customer Onboarding Analyst job openings:

What states have the most Customer Onboarding Analyst jobs?

States with the most job openings for Customer Onboarding Analyst jobs include:

What are popular job titles related to Customer Onboarding Analyst jobs?

For Customer Onboarding Analyst jobs, the most frequently searched job titles are:

Customer Onboarding Analyst jobs near you

Credentialing Specialist/Provider Onboarding Analyst

Farmers Branch, TX • Remote

Managed Staffing
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about Managed Staffingexternal

$24 - $25/hr

Contractor

Re-posted 14 days ago

Job description

Provider Onboarding Analyst (Remote)

100% Remote (EST/CST Preferred)
Up to $25.35/hr W2
4-Month Contract (Possible Extension)
⏰ Monday–Friday | 40 Hours/Week

Job Summary

Seeking a detail-oriented Provider Onboarding Analyst to support the onboarding of healthcare providers from offer acceptance through credentialing, training, system access, scheduling, and day-one readiness. This role serves as the primary point of contact for providers and works closely with Recruiting, Credentialing, HR, IT, and Operations teams.

Key Responsibilities
  • Coordinate provider onboarding, credentialing, training, and compliance activities.
  • Manage multiple onboarding projects and timelines simultaneously.
  • Serve as the primary contact for providers throughout onboarding.
  • Track onboarding progress and ensure timely completion of requirements.
  • Maintain accurate records and onboarding documentation.
  • Facilitate provider training sessions and support process improvements.
Required Qualifications
  • Bachelor's Degree or equivalent experience.
  • 2+ years of experience in Provider Onboarding, Credentialing, Healthcare Operations, Project Coordination, or Administrative Support.
  • Strong organizational, communication, and customer service skills.
  • Experience managing multiple priorities in a fast-paced environment.
  • Proficiency with Google Workspace, Microsoft Office, ATS, onboarding, or credentialing systems.