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Customer Marketing Associate Jobs in Ladera Ranch, CA

Andersen

Direct Marketing Manager I

Laguna Hills, CA · On-site

$55K - $86K/yr

Manages a team ofDirect Marketing Associates (canvassers)with a direct hands-on approach, provides ... customer service guidelines. * Administrative tasks include: coordinating canvass logistics with ...

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All JobsCustomer Marketing Associate JobsCustomer Marketing Associate Jobs in Ladera Ranch, CA

Customer Marketing Associate information

See Ladera Ranch, CA salary details

$28.2K

$53.9K

$77.6K

How much do customer marketing associate jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer marketing associate in Ladera Ranch, CA is $53,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $61,700.00 per year, depending on experience, location, and employer.

What does a customer marketing associate do?

A Customer Marketing Associate is responsible for developing and executing marketing strategies aimed at existing customers to increase engagement, retention, and loyalty. They often collaborate with sales, product, and customer success teams to create targeted campaigns, analyze customer data, and identify opportunities to enhance the customer experience. Their work may include managing email campaigns, organizing loyalty programs, and gathering feedback to improve products or services. The goal is to drive customer satisfaction and maximize the lifetime value of each customer.

What are the key skills and qualifications needed to thrive as a customer marketing associate, and why are they important?

To thrive as a Customer Marketing Associate, you need a solid grounding in marketing principles, data analysis, and customer engagement strategies, often supported by a bachelor's degree in marketing or a related field. Familiarity with CRM platforms, email marketing tools, marketing automation software, and analytics systems is typically required. Strong communication, creativity, and project management skills help you collaborate across teams and craft compelling customer campaigns. These competencies drive successful marketing initiatives that increase customer retention and brand loyalty.

How does a customer marketing associate typically collaborate with sales and product teams to drive customer engagement?

A Customer Marketing Associate frequently works closely with both sales and product teams to develop targeted campaigns and materials that address customer needs and feedback. This role often involves gathering insights from sales representatives about customer pain points and collaborating with product managers to highlight relevant features or updates in marketing content. Effective communication and cross-functional teamwork are essential, as these partnerships ensure that messaging aligns with both product capabilities and customer expectations, ultimately enhancing customer engagement and satisfaction.

What is the difference between Customer Marketing Associate vs Marketing Coordinator?

AspectCustomer Marketing AssociateMarketing Coordinator
CredentialsTypically requires a bachelor's degree in marketing, communications, or related fieldUsually requires a bachelor's degree in marketing, business, or related area
Work EnvironmentFocuses on customer engagement, loyalty programs, and targeted marketing campaignsSupports overall marketing activities, event planning, and campaign coordination
Employer & Industry UsageCommon in consumer-focused companies, retail, and service industriesUsed across various industries including corporate, non-profit, and agency settings

The Customer Marketing Associate primarily concentrates on engaging existing customers and developing loyalty programs, while the Marketing Coordinator handles broader marketing tasks like campaign support and event planning. Both roles require similar educational backgrounds and are integral to marketing teams, but their focus areas differ based on customer engagement versus overall campaign coordination.

Is a customer marketing associate an entry-level job?

A customer marketing associate position is often considered entry-level, suitable for candidates with basic marketing or customer service skills. It typically requires minimal prior experience and involves tasks like customer communication, data analysis, and campaign support, making it accessible for recent graduates or those new to marketing roles.

What job categories do people searching Customer Marketing Associate jobs in Ladera Ranch, CA look for?

The top searched job categories for Customer Marketing Associate jobs in Ladera Ranch, CA are:

What cities near Ladera Ranch, CA are hiring for Customer Marketing Associate jobs?

Cities near Ladera Ranch, CA with the most Customer Marketing Associate job openings:

Customer Marketing Associate jobs near you

Associate Digital Marketing Specialist (Temp)

Revelyst

Irvine, CA • On-site

$67K - $77K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Job Description
The Associate Digital Retention Specialist (Temp) builds lasting customer relationships that fuel profitable, repeatable growth for the Adventure Sports portfolio's branded ecommerce sites. This role supports lifecycle channels, primarily email and SMS, to keep riders, athletes, and enthusiasts informed, inspired, and coming back.
By delivering timely, brand-right communications across multiple Revelyst Brands, this role helps turn first-time buyers into loyal advocates and strengthens long-term customer value.
This position reports to the Senior Manager, Digital Retention and is based out of our Irvine, CA headquarters location.
As the Assoc Digital Retention Specialist (Temp) you will have an opportunity to:
  • Support day-to-day execution and optimization of email and SMS customer engagement initiatives, including lifecycle and promotional campaigns, in partnership with the Senior Manager, Retention.
  • Build, QA, schedule, and deploy email and SMS campaigns in the ESP and SMS platform, ensuring accurate links, tracking, rendering, segmentation, and compliance.
  • Coordinate campaign calendars, briefs, approvals, creative and asset requests, timelines, and launch readiness across brand, creative, ecommerce, agency, and vendor partners.
  • Maintain and improve list health and data hygiene, including unsubscribes, bounces, suppression lists, segments, opt-in capture support, and compliance requirements.
  • Partner with ecommerce and site teams to align landing pages, promotions, content updates, site messaging, and end-to-end customer experiences.
  • Support SMS program rollout and ongoing management for assigned brands, including campaign setup, segmentation, scheduling, QA, core journeys, and operational automations.
  • Monitor and report weekly and monthly performance across send volume, deliverability, engagement, conversion, revenue contribution where tracked, and list growth trends.
  • Produce campaign readouts and post-mortems that explain what worked, what did not, why, and what should happen next across brands, segments, and message types.
  • Support a structured test-and-learn process by documenting hypotheses, results, insights, and recommendations for content, timing, audience, offers, cadence, and segmentation.
  • Maintain trackers, playbooks, documentation, and campaign learnings to improve repeatability, speed-to-market, and onboarding for future team members.

You have:
  • 1-2 years of experience, including internships or co-ops, supporting digital marketing or ecommerce with emphasis on email and/or SMS execution.
  • Hands-on experience building or deploying campaigns in an email service provider and/or SMS platform; academic projects or internships are acceptable.
  • Working knowledge of lifecycle and ecommerce metrics, including deliverability, opens, clicks, CTR, conversion, and revenue contribution where tracked.
  • Experience supporting consumer marketing campaigns, preferably DTC or ecommerce, including coordinating assets, timelines, approvals, and campaign launch details.
  • Strong working knowledge of Microsoft Office, especially Excel with filters, pivot tables, basic formulas, and PowerPoint.
  • Familiarity with web analytics tools such as Google Analytics and campaign measurement concepts including UTMs, naming conventions, and basic attribution.
  • High attention to detail and comfort with QA workflows, including links, offers, segmentation, tracking parameters, rendering checks, and data accuracy.
  • Ability to translate performance data into clear, action-oriented summaries, recommendations, and next steps.
  • Clear, professional written and verbal communication with a responsive, collaborative approach to cross-functional partners.

#LI-KK1
Pay Range:
Annual Salary: $67,000.00 - $77,000.00
The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.
We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!
Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.
Equal Opportunity Employer Protected Veteran/Disabled

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